Bond Street Shoe Reviews 480

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality and unique styles. Many people appreciate the excellent customer service and the fast delivery, often noting that items arrive quickly and well-packaged. The clothing is frequently described as stunning, well-made, and offering great value. However, some customers have experienced issues with their orders, including delays in dispatch or delivery, and a few have reported difficulties with communication regarding these problems. There were also occasional mentions of poor quality for some items.

What people talk about most

Product

Consumers express high satisfaction with the products, consistently praising their quality, uniqueness, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and speedy... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the quick delivery,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri Ann Marie couldn't apologise... See more

Rated 5 out of 5 stars

Great company I’ve used several times , good value for money . Whilst I have returned the dress I bought it was purely about the colour , I went on to purchase two more in different colours .

Rated 5 out of 5 stars

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky. I love se... See more

Rated 5 out of 5 stars

What an amazing Company and Service from Anne Marie. If I could give them more than 5 stars ⭐️ I would. From the moment I contacted them regarding a particular dress, Anne Marie took a video and measu... See more


Company details

  1. Clothing Store

Written by the company

Bond Street Shoe Company, Find The Latest Womens Trends.


Contact info

4.1

Great

TrustScore 4 out of 5

480 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Buyer beware

Buyer beware. Shocked to learn AFTER placing an order that I would be required to pay duty and additional fees. Attempted to contact Bond Street Shoes several times with absolutely no response. Will never buy from them again. Hidden costs are unacceptable.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

I have not received my order .I have…

I have not received my order .I have received some one elses order.I have tried to contact seller but i still have no clear idea what is happening with my order no confirmation via email or any other direct communication

26 April 2026
Rated 5 out of 5 stars

I have just purchased for the 3rd time…

I have just purchased for the 3rd time from this company. I cannot rave enough about them. The customer service is first class. The clothing is unique and well-made. The delivery arrived in 2 days. They are a very trustworthy company and would fully recommend them. Please see my other reviews!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
Anne Marie has made my day!
Originally ordered a light pink Saliyan top, which arrived in bubblegum. A new one was despatched as a replacement, along with another, which I was paying for. Just rang to say thanks, they've arrived and pay, only to be told no charge. Two beautiful tops.
Now tell me of another business that has that type of loyalty to their customers! This is another reason we should support local, small businesses.
Happy Easter ladies! X

1 April 2026
Unprompted review
Rated 5 out of 5 stars

First Class clothes and service

Always a great experience when buying anything from this company - it's like having your own personal shopper on hand. Clothes are always top notch, arrive quickly and very well priced. The only complaint i have is that there are so many nice pieces to buy, i'm running out of space!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutle 5 star clothes and customer service

I have ordered a number of times from Bond Street Stores. The clothes are very stylish and different. Get a number of compliments when i jave worn them. I last ordered a pink top unfortunatly there was a delay in delivery due to issues with Evri. Called the contact number and Ann Marie was the most helpful person i have ever come across in this line. She chased the order and re sent the pink top with a complimentary white top as well. Wow fantastic customer service and will definatly buy more from the company . Thankyou x

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful, 2nd time I've had to chase my order up. This company does not reply to email, what's app messages. I finally received a message stating full refund being made. I will never shop with this company again. Having spoke with other customers, it seems to be a pattern. Take your money, dont send goods, ignore all correspondence. Dreadful customer service. Definitely do not recommend on line shopping with this company.

26 January 2026

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