Heatco Scotland Ltd Reviews 

527
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, noting that installations are often completed quickly and without fuss. Many highlight the staff's helpfulness, politeness, and expertise, making the entire process smooth from initial contact to completion. Reviewers appreciate the clear explanations, lack of hard selling, and the tidy work, often mentioning that the team leaves the premises spotless. Customers also frequently commend the competitive pricing, finding the costs fair for the high quality of service and products received. The company's responsiveness, from immediate call-backs to quick scheduling for surveys and installations, further contributes to the overall excellent experience, with many recommending them highly.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Price

Customers had positive experiences with pricing, finding it to be fair and competitive compared to other... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of workmanship and... See more

Customer communications

People report positive experiences with initial contact, often highlighting prompt responses and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

From first visit from Grant to my installation today everything was spot on. Installer was quick, efficient and tidied up everything when he was finished. Gave me a full explanation of our new Worcest... See more

Company replied

Rated 5 out of 5 stars

It must get very boring reading the same thing over again. Unfortunately, I am not able to add anything different to this review. As has already been stated repeatedly, from first contact to the fina... See more

Company replied

Rated 5 out of 5 stars

Got a few quotes for a new boiler after mine broke. Grant came out to price up a new boiler he was very professional in his approach. Was the most competitive with pricing. Install and tidy up took ha... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

5.0

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(527)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed

Very impressed with Kevin and his team, excellent customer service and a great price considering I was having the boiler moved. The team were professional, efficient and very tidy. I would definately recommend this company.

11 March 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Angela

Rated 5 out of 5 stars

Would highly recommend Heatco Scotland

Would highly recommend Heatco Scotland. Kevin and Tom were very professional and thorough when it transpired there were a few underlying issues with pipes going back 21 years ago when house was built and they still managed to finish installation in a day. No mess or inconvenience and old boiler was taken away. Thank you so much from a very satisfied customer.

5 March 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Veronica, we appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic service

Came and saw the old boiler, ordered new one at a good price came two days later and fitted it. Adam came in and covered the whole place with plastic hence not one bit of mess. Old boiler out new one in and working in 4 hours. Fantastic service recommend these guys 100%.
Thanks again Kevin and Adam

26 February 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Jim

Rated 5 out of 5 stars

Great service!

Kevin and Adam was super helpful, was able to arrange a date requested. Fitted in one day and have had no problems! Great service! Would recommend

19 February 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jennifer

Rated 5 out of 5 stars

Heatco appraisal

delighted with the service provided on the installation of new boiler all went like clockwork from the removal of old boiler to new control and commisioning of system very impressed with Kevin and staff [adam] and electrician

9 February 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jack

Rated 5 out of 5 stars

Emergency new boiler required

Emergency new boiler required. Fantastic service from start to finish. Great communication, friendly, honest and trust worthy. Kevin came out to review and quote, good advice provided and new boiler organise for 3 days later. Couldn’t fault him or his team, would recommend and reuse them any time.

9 February 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Fiona, we appreciate your 5 star review and glad to hear you are pleased with the work

Rated 5 out of 5 stars

Very Highly Recommended Kevin came to…

Very Highly Recommended Kevin came to our rescue when our boiler had broken. Honest, genuine advice and very fast installation by Adam. Clean, efficient and very competitively priced. We are so pleased we will now only deal with this Company for our heating needs. Just so thankful and it restores your faith in the trade. Thank you so much from a very satisfied customer.

7 February 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Terry, we appreciate your 5 star review

Rated 5 out of 5 stars

Great service

Great service, price and communication. Kevin was able to provide guidance on the most suitable type of boiler for our home. All the work was completed in a single day as planned, including removal and disposal of the old boiler, installing the new boiler in a new location, everything tested and set up with Hive controls. Highly recommended.

27 January 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review Paul

Rated 5 out of 5 stars

Excellent service

Excellent service, my old boiler broke down on Sunday, Kevin was out on Monday evening to survey and arranged for one of his engineers to be out 1st thing Wednesday morning. The engineer Thomas was on time and fitted the new boiler by just after lunchtime. Great service and very reasonable price. I would definitely recommend these guys to anyone. 5 star service

26 January 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review

Rated 5 out of 5 stars

Excellent

A great job by Kevin. Fitted out new boiler between Christmas and New year as we were without heating and hot water. I would highly recommend Heatco Scotland, they done a great job and even rectified some incorrectly fitted pipe work from the previous boiler.

16 January 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Calum

Rated 5 out of 5 stars

First class service

First class service. Would highly recommend. Both Kevin and Adam were extremely professional, knowledgeable and courteous. They were more than happy to take the time to explain our new heating/hot water system. We are delighted with our new boiler. Many thanks for a first rate service and I would have no hesitation in recommending them to anyone.

14 January 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Maria

Rated 5 out of 5 stars

Great guys, great service, great company.

From quote to installation Heatco provided excellent service. Professional install and all done to a high standard. The work was all done on the day with no mess. Great company, great guys great service!

14 January 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Steven

Rated 5 out of 5 stars

Highly Recommend

The communication was professional and prompt with Kevin, from initial enquiry through to post works. Engineer who attended was also professional, polite, tidy and very knowledgeable. The works were undertaken with ease and having a new boiler installed has made so much difference to our house.
Would highly recommend Kevin and his company.

11 January 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Nikola

Rated 5 out of 5 stars

It was very straightforward doing…

It was very straightforward doing business with Kevin, I had to delay him coming to quote because another engineer who had been in the flat had tested positive and we needed to wait for a PCR result, but once he came everything was achieved within a few days, he always got back to me promptly and indeed returned the following day to rebleed two radiators which weren't performing well, all in all a good service and will use him for annual servicing- his price wasn't the cheapest but was reasonable and I chose him because of the trust pilot reviews.

28 December 2021
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Anne, we appreciate your 5 star review

Rated 5 out of 5 stars

Happy To Use Again

Kevin was brilliant throughout. Showed up on time when he said he would (and I didn't get this experience with some other installers). Was knowledgeable about boilers and answered all my questions, found a suitable boiler and the price was a strong price.
During installation, clean, efficient and done everything they said they would.
Would happily use again and will be using for the annual servicing of the boiler as the service was great.

23 December 2021
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Scott

Rated 5 out of 5 stars

Kevin came on a recommendation from a…

Kevin came on a recommendation from a friend. Gave me a quote, came when they said, installed new boiler, no problems. Kevin and Adam both efficient and helpful, no mess, a good job, highly recommended

15 December 2021
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Carol, we appreciate your 5 star review

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