Really pleased with the service. Josh scoped the job via video call and provided a clear quote at a reasonable price. The initial installation date was a bit further out, but as I had no hot water it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We pride ourselves on quality work and customer service on all jobs, for all customers throughout the South-East.
London, Kent & Essex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and clear discussion on options for replacing our failing 12 year old potterton. Reasonable price. Great,trouble free,mess free and fast installation followed by comprehensive briefing from patient young engineer. Only one annual maintenance visit so far but that was as good as the installation and as reasonably priced.
We had problems with our old boiler and the manufacturer could not put it right. I spoke to Dale at Harrisons and he went out of his way yo help us, bearing in mind that we are pensioners on limited budget. He arranged everything for us, even the finance. The fitters came on time took away the old boiler and installed a combe boiler, which is more efficient, they even set up a service plan so we do not have to worry about unexpected bills.Overall we can't find
any fault with Harrisons, and would recommend them every time.
Great Firm, Freindly Fitter/s Good price and Efficinet installation.
From the start with Danny in the office to the installation by Dave, the service provided by Harrison Boiler + Install was exceptional.
It truly felt like everyone cared about the customer and their needs, rather than just being another company trying to finish the job quickly for money.
Dave removed my old boiler system, including the tanks, and went the extra mile to connect all the pipework under the floorboards.
I am really impressed with the service and will highly recommend Harrison Boiler + Install! I don’t think I will use any other heating company again!
Thank you!
Very professional. Excellent service. Finished work fast. Called on the weekend at 7pm via whatsapp and got respond in 1 minute. I cant recommend more.
Our boiler decided to stop working so in panic mode, we started searching for the most appropriate and cost effective options. Harrison Boiler+Install team was the 1st to be contacted and they called over the weekend which was really pleasant and unexpected. From the initial discussion over the phone and video call, all was decided within a matter of a day. In the meantime, the other installers were either far more costlier or were not offering the same services. Danny and Dale from Harrison simply managed the entire process and got the new one installed within 24 hours of confirming my order. Definitely recommending to anyone who wishes to replace their boiler and related services.
I would completely recommend Harrison's for their technical knowledge, efficient installation and customer service. The install was carried out neatly and the engineer explained my new boiler and how to control it with Hive.
The whole process was simple and quick including arranging the finance.
I had to replace my boiler so contacted several companies for advice, guidance and quotes. Harrison’s were fantastic, Danny and Josh were very helpful in every aspect explaining the pro’s and con’s of each option and thier quote was clearly laid out detailing every aspect. I decided to place the order, today the engineer arrived on time, covered all the work area and staircase. He worked tidily and cleared up afterwards although there was no mess. He fully explained the system and its features. I cannot recommend Harrison’s highly enough.
Harrison boiler and install fitted a new boiler for me and the work was great, completed in one day and affordable.
A great experience from start to finish. Danny was extremely helpful and answered any questions I had very quickly. Jimmy turned up at 8am and was very professional. He left the area clean and tidy and was even as quiet as possible when I had to jump in to a quick work meeting. I am extremely happy with my new cylinder.
Arrived at 0800hrs, placed all there working gear in one place. Carried on working until they finished. The job was well done.
I was very pleased with the installer of my new boiler. Paul was hardworking, positive and did a very good job. Unfortunately I had a water leak from the new boiler straight away and pleased to say that Dale made sure this was dealt with that evening. I was impressed with the quality of workmanship and attitude towards the customer.
Great company with excellent customer service.
Needed quick turnaround on install due to failed system-Two guys in two days completed all work and areas were left clean and tidy with absolute minimum of disruption.
Will recommend.
Paul who I attended at 32 Flaxley Road today Monday 13th May was excellent in all respects.
Oh boiler was removed and the new one replaced with a minimum of fuss was very accommodating professionally competent.
Did the job with a minimum of fuss and will be grateful for the way he tidied up all the excess Waste that needed to be cleared from the site.
I hope the new boiler when I worked well and if so, I will consider the job 100% professionally done.
Thank you very much, SM4 6LJ
Ehsan was great, we did a really quick video call to assess the boiler. The guy (Chris?) turned up as scheduled and was really lovely, got the job done quickly and with no fuss. Felt at ease whilst he did the work. Super straightforward. Unfortunately my building fire alarm was going off all day due to some testing, Chris was a gem about it - despite the headache it was inducing in us both!
Thank you Danny and Jimmy for your remarkable work ! I truly appreciate it ! Neatly done. Jimmy was so professional and helpful to me. Danny was very nice and professional. Thank you guys ! You deserve 10 stars.
I was let down by my boiler cover with HomeTree, in the end I installed a new boiler.
Danny worked tirelessly to help me get the right boiler and make sure that the install met the current regs (not easy). Jimmy the installer was amazing quick efficient and tidy.
I had at least 4 competing quotes - these guys just went the extra mile.
End to end smooth customer experience. Danny and Jimmy did a fantastic job with customer service and workmanship.
Excellent service and communication from day 1. The engineer(Jim) who installed our new boiler was very experienced and knowledgeable and a really nice chap. I have just signed up for next years boiler service under their monthly plan, thanks to Jim. Well done. We will definitely recommend Harrison Boiler and Install to anyone who needs a new boiler. Thank you once again Peter and Barbara.
They didn’t highlight to me at the beginning that I had an asbestos wall which I needed removing by another company. This was annoying but understandable. They were happy to begin once removed.
Josh and Paul showed a real genuine passion for doing the job. Josh especially was always on hand to answer questions and settle my nerves.
What they did for me:
Decommissioned and removed old boiler, water cylinder.
Decommissioned water tank.
Installed new unvented cylinder and boiler.
Fixed my awful water pressure.
Installed Hive.
Fitted new TRV body on a heater.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.