Boho Dress Official Reviews 4

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Women's Clothing Store

Written by the company

Boho Dress Shop offers the greatest selection of Boho Dresses and Outfits. Our garments come in a variety of styles, colors, prints, and patterns. Get free shipping when you order today! Read more: https://boho-dress.com/collections/boho-sale


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!

Not unlike the other reviewers, I ordered a decorative ottoman which I never received after weeks of waiting. They said they would ship another one and have since gone radio silent. I'm fairly certain this website is a scam as they have not refunded my initial purchase, nor responded to my several emails requesting shipping and then a refund as I grew weary of their legitimacy. Save yourself the money and the time and avoid this scam!

26 October 2024
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. Ordered the dress for an event and I never received it. Emailed their support email. Requesting a refund for not receiving/nor needing the dress any longer. Have not heard back from them since sending the email weeks ago. Website is seeming like a scam site.

17 May 2024
Unprompted review
Boho Dress Official logo

Reply from Boho Dress Official

Dear Sarah Wilson ,

We sincerely apologize for the unsatisfactory shopping experience you had with us. We have processed your refund, and as a token of our regret, we’ve sent a 60% discount coupon to your email. Please remember to use it on your next purchase.

If you have any questions, feel free to contact us at our customer service email. We are here to assist you.

Thank you for your understanding.

Best regards,
[Boho-dress]

Rated 1 out of 5 stars

Probably a SCAM

They forgot to ship my order and then claimed it was sent back to their warehouse. We have never had anything sent back in the 4 years we have lived here. I am wondering if this is a scam as their customer service rep seemed very suspicious.

Their website is nice, too which I guess makes it more believable that they're legit. So far that couldn't be further from the case. Lesson learned. I will be doing a chargeback and never buying from a website that doesn't have a phone number listed ever again.

29 November 2022
Unprompted review
Boho Dress Official logo

Reply from Boho Dress Official

Hi Craig,

So sorry for this negative experience you have had with our store. Even though it's been almost three months and we already issued a full refund but we want to make sure we address any concerns you still have.

We removed our phone number from store because of privacy complaint issues and regular scam calls pretending to be from this or that department but we are definitely considering some other ways for customers to reach out quickly. May be you can suggest?

We want you know that we value your feedback and we're constantly working to improve our service and ensure that all of our customers have a positive experience.

We hope that you'll consider giving us another chance to serve you in the future, and if there's anything else we can do to help, please don't hesitate to reach out.

Cheers - Sophie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look