Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!
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Superb service. Quick response via email to a query, rapid delivery once ordered that even included a preoanal postcard message. And the best bit is that I now have the SETI expansion that was unavai... See more
Couldn't reccomend Boardgamist enough, amazing advice on what games to pick for me and my wife based on the brief I provided and super easy website to navigate to make the purchase. Games arrived quic... See more
Incredible business, run by lovely, passionate, and knowlegeable people. Quick delivery, carefully packaged, with lots of personal touch and character. Great price, and great customer service!
Company details
Written by the company
Boardgamist Ltd. is a small independent retailer focused on helping people run better game nights and choose games that genuinely fit their group. The company is run by one person (Dan Boardgamist) who handles everything from sourcing stock to packing orders to creating content that helps customers understand what they are buying and why it might be right for them. Nothing here is automated or faceless. It is a hands-on business built with care, not volume. The store is deliberately curated rather than overloaded with every title on the market. The aim is to offer games that are well designed, well tested in real groups, and more likely to be played regularly rather than purchased on impulse and forgotten. Customers often come to Boardgamist because they want straightforward guidance rather than marketing noise. The product descriptions, emails and blog posts are written to set expectations honestly and avoid overselling anything. Boardgamist is in a growth stage and the business is open about that. The day to day work involves a mix of retail operations, customer service, stock management, content creation and the steady improvements that keep a small online shop moving in the right direction. Customers who follow the journey see what is happening behind the scenes because transparency helps build trust and shows that every order makes a real difference. The long term direction for Boardgamist is to expand from retail into a more complete resource for players and hosts. That includes guides, practical advice, clearer recommendations and more ways to help people choose games that work for their group size, experience level and time available. The goal is simple. Make buying and playing board games easier for everyone while keeping the focus on quality, reliability and genuine customer support.
Contact info
United Kingdom
- customerhappiness@boardgamist.com
- boardgamist.com
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Always great to deal with OOT
Always great to deal with OOT. And their recommendations haven’t failed me yet!
Great service
Great service
One of the few places that had stock of the game I wanted, at a great price. It was delivered super quick, in my hands in less than 48hrs! Really great service, I'll be back, thank you 🙌
Great customer service
They let me know when the game I was looking for was back in stock, and always have great customer service and quick delivery!
Great all round!
I've wanted Cultivate for ages and finally found it in stock here at a really affordable price. Game shipped quickly- ordered Tuesday arrived by the end of the week!
Fantastic service as usual
Fantastic service as usual. Fast delivery, great packaging and personal touches that brighten the delivery.
Highly recommended
Great customer service.
Game was hard to track down. Managed to get a copy here.
Good price and the customer service was fantastic (I had a few questions).
Delivery was quick via Royal Mail.
Thank you. Will use again.
The game was reasonably priced and…
The game was reasonably priced and arrived quickly and well protected in its packaging, absolutely no complaints
Friendly firm
This was only the company with the game I wanted in stock. They delivered it very quickly and very well packaged with a lovely thank you card. All the packaging was recyclable.
Great service and fantastic products.
Fantastic service
Definitely recommend
The only shop to stock the game I wanted! Very fast delivery. Well packaged. Excellent condition.
Fantastic board game store
I feel that the fantastic reviews on Google do Shelley and Out of Town Games proud. Would happily recommend this family run business to anyone looking to purchase a board game. Quick and friendly service, and has been mentioned elsewhere, competive on price. Deserving of the 5 stars!
Easy to use website with accurate stock…
Easy to use website with accurate stock updates. They dispatched my game to me very quickly.
Very friendly and helpful
Very easy to place an order and once I had, Shelley from the company emailed me to let me know that I couldn’t play the game I ordered without an expansion. That was incredibly helpful because had I not known that, I would’ve had to have waited until I could get hold of an expansion. Very helpful! Would order from here again :)
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