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At BGE, our mission is to help fund and offer hidden gems in the world of board gaming. We're passionate about making exclusive board games limited to crowdfunding campaigns more accessible to the public after the crowdfunding period has ended! We believe in extending the joy of these timeless creations to a wider audience, bringing the smell of new board games to other board game enthusiasts llike ourselves worldwide!
Simon Vestdijkstraat 22, 6708NW, Wageningen, Netherlands
I went to BGE for extension game. As a newcomer in game with figure, they helped me to correct my order. Items were in perfect conditions and shipping was pretty fast.
If I would buy another game or recommend to someone, I will certainly go for BGE.
I made a pre-purchase of a product five months before it was released, and all the time I was informed of the status of the purchase, something that is very much appreciated.
The package has already arrived and is in perfect condition. Thank you very much.
Recently, I had a personal issue with a product I purchased. Alexander from their customer support team helped me resolve it, and we found a great solution. I highly recommend their service.
I made a preorder in October 2024 and received the items in February 2025. They were carefully packed, all perfect.
While waiting I got in touch with the customer service twice to verify the status of my order and in both occasions I had a very helpful and friendly experience on their chat.
The person at the BGE side was truly fun to interact with and very helpful. I got the impression of dealing with a business that cares about the customer, with the customer service that takes time to answer questions and go the extra mile to have a pleasant personal interaction.
5 starts fully deserved, I would buy again from BGE in the future
Reply from Board Game Exclusives
Hi there Marco!
I hope you managed to win the lottery after all those insane perfect timings you had with us :p ! I am very happy you have received all your items in perfect condition and I am certain you will have a great (and intense) time with them in your next gaming sessions!
But really, your comments mean a lot to us. We will definitely be celebrating your review with our team tonight and have some cake :).
On behalf of the entire team here at BGE, we wish you the best of memories with your new items and an incredible week!
Take care and Happy Gaming!
A one of a kind store for exclusive board games. They have a large collection of high quality games I'm interested in.
Delivery of the game was smooth and timely without any problems. They even gave a small little extra game and a nice thank you note as a nice surprise :)
I had a great experience and I definitely recommend them!
Reply from Board Game Exclusives
Hi there Patrick!
Thank you so much for taking some time to write us a review! You can't imagine how happy it makes us to read these positive comments :).
The free gift has been added becasue we were in a good mood that day and just.... felt like it ^^.
On behalf of BGE, we wish you the best of memories with your new items and an incredible rest of your week! Happy Gaming!
Fantastic purchase from BGE, nice easy website to navigate and regular updates as the order progressed. Their customer service is also very good when they checked the latest update for my delivery that was taking longer than expected due to import customs. They reassured me everything was ok and my order will be delivered soon. When it arrived it had been packaged well and the contents in perfect condition. The note from the BGE team in the box was a nice touch.
Highly recommend BGE and will definitely use them again. Thank you so much.
Reply from Board Game Exclusives
Hi there Mark!
We wanted to thank you from the bottom of our hearts for taking the time to write this review for us!
We are definitely celebrating your positive review tonight with our team and we are happy to know that you received your items in good condition :).
On behalf of the entire team of BGE, we wish you the best of memories with your new items!
Take care!!
First off let me say after everything, I owe this company not only the 5 stars but an apology. I really put Alexander and BGE through the ringer, staying in constant communication and needing answers, updates, changes, and more.
BGE responded right away, even more so, they were coordinating communication with international brokers and other agencies to make sure I was provided with the most accurate communication available.
After sometime, the products were still being held through no fault of BGE but I ended up asking for a refund request which they still obliged me on.
in the long run, the package arrived, packaged perfectly in great condition and even included an extra gift. I honestly felt so ashamed after this process that I reached back out them, hat in hand, hoping that they would accept my apology. Not only did they do that, they even offered me a further discount for all the troubles.
If I could ever repay this company for their kindness, diligence, and general amazing customer service, I would. The only form of repayment they would accept, after my insistence, was some kind words.
Let me tell you rest assured, you will get the best quality customer service, games, and attention that you can possibly find out there.
I will definitely do what I can to give them more business through my own needs or anyone else that let's me know they are looking for some Board Game stuff, I will insist they buy from BGE.
Thank you all so much again. You have raised the bar for how companies should do business.
Reply from Board Game Exclusives
Wow Jeffrey... Your words are truly the best we have ever received at BGE... You don't understand how much comments like these mean to us and our team.
We indeed had some troubles in your shipment which led to truly one of our worst case delays ever at BGE, and I am again apologising from the bottom of my heart for all the inconvienences this delay has caused upon you and your loved ones.
We are extremely happy that we managed to fix the problem and get the items to your doorstep at last.
From the entire team at BGE, we wish you and the lucky person who you will gift these items, the best of memories with these new items.
We feel proud to have elevated your collection!
Take care!
Recently purchased an item with this company, using the website was very clear and easy.
We had some issues with shipping due to changing shipping rules to the UK which was not the sellers fault in any way and they were very prompt in trying to find a solution to resolve the issue. The order hit another problem with the courier and again, the team at BGE were fast to help resolve the issue and very communicative. A great example of highlighting how to help provide a solution to a problem that can crop up.
Service was friendly and fantastic, highly recommend.
Reply from Board Game Exclusives
Hi there Callum!
Thank you so much for your message! Your words mean a lot to us, since we have really gone out of our way to try and get this issue resolved and we are happy that you are satisfied with our service :).
On behalf of the whole team here at BGE, we wish you the best of memories with your new items!
Take care!
Very professional and nice contact.
The product was shipped with care and shipping was very fast.
A++ seller
Reply from Board Game Exclusives
Hi there Mario!
Thank you very much for your kind words :). We hope you are able to create amazing memories with your new items!
Thanks again and take care!
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