I had a few problems in the beginning of using b9 but the were resolved quick an now I use it all the time I like b9 app.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was easy to sign up to the account AND it was VERY SOON afterwards that I received my first advance. The way they do things is kinda OFF TRACK but it's cool
Company replied
Good company with great advances customer service kinda sucks but that's the only downfall
My deposits are on time. They are always helpful and I've never had a single problem with transactions. They answer my questions and they are prompt about responding. They have so many awesome feature... See more
Company replied
Company details
Written by the company
Take your paycheck under control. Open B9 Account and move your salary to get approved for a B9 Advance℠ in minutes. No credit check. No late fees.
Contact info
777 Brickell Avenue, Suite 500, 33131, Miami, United States
- (888) 297-5504
- support@bnine.com
- bnine.com
4.1
Great
1K reviews
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
B9 has been a jewel to use
B9 has been a jewel to use, the increase in advances just for paying back on time comes in handy when times are rough.
12 November 2025
Unprompted review
Better than expected. I’ve stayed for over a year
I was skeptical when I first saw B9. It’s not as flashy as other apps with their design and advertising. But it’s a solid, reliable banking app that will spot you with a cash advance when you need it.
I think it’s a great option for people that need access to their wages quickly.
12 November 2025
Unprompted review
Early pay and it helps a lot
Early pay and it helps a lot. You can get a advance.
12 November 2025
Unprompted review
Reply from B9
Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!
Reply from B9
We appreciate your great feedback!
That they are good with giving an…
That they are good with giving an advance right after you pay the last balance. Something that I would think would make it better is if between payday at least give another small advance even if it's just $40 so that can make it between payday so that their isn't a long stretch till the next paycheck hits cause I'm always struggling to find extra money and end up waiting a whole week to get my paycheck.
8 November 2025
Unprompted review
They give me advances easily and quick…
They give me advances easily and quick direct deposit
7 November 2025
Unprompted review
Reply from B9
Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!
Getting paid 2 days early and great…
Getting paid 2 days early and great customer service.
5 November 2025
Unprompted review
Reply from B9
We're thrilled that getting paid early and having the cash advance option are making life easier. Happy to hear that our customer service team has been helpful and responsive — we truly care about making your experience smooth.
You guys kind of suck you charge a…
You guys kind of suck you charge a ridiculous amount of fees to do anything with it and on the last time I got offered to do a review for five dollars I did the review you guys gave me the five dollars but as soon as I transferred the five dollars for my rewards into my account, you guys took the five dollars back and applied it towards the monthly fee that I had already paid. I would not recommend it using B9.
7 November 2025
Unprompted review
The getting paid ahead is what made me…
The getting paid ahead is what made me love this app even more.
5 November 2025
Unprompted review
Reply from B9
It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!
I’m pretty happy with B9 so far
1 November 2025
Unprompted review
Reply from B9
We appreciate your great feedback!
Been a great experience
Been a great experience. Easy to use and provides a great alternative to traditional banking services
4 November 2025
Unprompted review
Reply from B9
Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!
B9 review
I had a few problems in the beginning of using b9 but the were resolved quick an now I use it all the time I like b9 app.
1 November 2025
Unprompted review
Reply from B9
We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!
Reply from B9
It's great to hear you trust B9! We're thrilled to be your go-to for cash advances and everyday money needs.
Great app I love that they provides my…
Great app I love that they provides my money 3 days early
30 October 2025
Unprompted review
Reply from B9
We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!
This bank will rob you blind.
This bank will rob you blind on fees, “tips”, “membership subscriptions”, will claim to have an abundance of benefits and cashback, and half the time. Your card won’t even work on things you’re trying to purchase because b9 doesn’t deem it as an eligible transaction. The live support is actually disrespectful and not likely to help. It’s just a scam. Go to any other bank but this one.
30 October 2025
Unprompted review
Always been on time answering questions…
Always been on time answering questions for me.
29 October 2025
Unprompted review
Reply from B9
We’re happy to hear that our customer service team has been helpful and responsive — we truly care about making your experience smooth.
Never using B9 ever again
Never using B9 ever again
I think they may have stole my money AND my bank information.
28 October 2025
Unprompted review
I like the app very easy to navigate…
I like the app very easy to navigate and you get all of your updates
26 October 2025
Unprompted review
Reply from B9
We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease.
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