There was an issue with one of the car floor mats & new replacement mats were issued immediately. The service was prompt and professional, would highly recommend.
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See what reviewers are saying
Still have not received the touch up marker after 8 days. I had to ring the garage Thursday to remind them to send it, almost 5 days after placing the order. Said it was in the post when it was not... See more
Communication should be better. I received an order confirmation which stated that I would be notified when the order had been shipped. I didn't get a shipping notification. I got the survey email bef... See more
Easy to order, fast delivery, quality product. Customer service also emailed and phoned to check the car reg so they were sure to send the correct size boot protector. Thank you would order again.
Company details
Written by the company
The home of Genuine BMW Accessories in Ireland.
Contact info
Unit 1 Quarry Park, Y21 XP59, Enniscorthy, Ireland
- 0539230304
- bmw@jdonohoebmw.com
- bmwaccessories.ie
4.0
Great
140 reviews
Hasn’t replied to negative reviews
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Customer Service
There was an issue with one of the car floor mats & new replacement mats were issued immediately. The service was prompt and professional, would highly recommend.
7 April 2026
Product as described good price
Product as described good price, took about a week to be dispatched
26 March 2026
Nothing Received
Date is the 08/04/2026 still hasn’t received parcel. Ordered on the 31/03/2026. But got an email asking about my experience?
Order number #3184
31 March 2026
Damaged delivery
I’m writing regarding the item I received, which unfortunately arrived damaged. I previously sent an image clearly showing the damage but have not received a response.
I was surprised to then receive a request for feedback, as the delivery issue remains unresolved. I would appreciate an update on how this will be addressed as soon as possible. Declan
18 January 2026
Long delay, No communication
12 days later and still waiting for my all weather mats to be delivered. No communication. Terrible service
8 January 2026
J Donohoe BMW parts department always…
J Donohoe BMW parts department always go above and beyond. Top class service.
8 January 2026
My order got cancel and refunded…
My order got cancel and refunded without a reason being stated.
8 October 2025
Great service
14 September 2025
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