Bluewell Reviews 152

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After some dodgy dealings with another Broker, Bluewell was recommended to us by a work associate. We have been with Bluewell for five years now and have found our broker Gina simply brilliant. She un... See more

Rated 5 out of 5 stars

5 star rating for Chesley Ngatae and his team. I have only recently sought an ABN and needed public liability to continue trading and didn't really know what kind of cover I needed. However a few min... See more

Rated 5 out of 5 stars

Purchased a public liability policy from Brody recently after I tried five ‘big’ insurers, of which None could help me. No problem at all with Brody, very helpful and surprisingly quick. Saved me hu... See more

Rated 5 out of 5 stars

Contacting Bluewell Insurance Brokers was a great decision! Tessa Was Amazing to work with and very responsive. This process was quick, efficient and easy. The amount of time Tessa saved me by doing... See more

Company details

Information provided by various external sources

Bluewell, operating since 2009 provides quality insurance at affordable prices. Our specialist brokers find the right insurance policy for your specific needs, ensuring you are correctly covered and pay for what you need only. Bluewell specialises in public liability insurance and small business insurance, however we tailor insurance of all types for all professions and requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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Rated 5 out of 5 stars

We have been dealing with Gina since…

We have been dealing with Gina since day one of our business. She has been incredibly helpful especially considering the numerous gaps in our knowledge & experience.
Communication has always been swift & accurate, would highly recommend dealing with Gina & Bluewell.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

We now recommend Bluewell to our mates

After some dodgy dealings with another Broker, Bluewell was recommended to us by a work associate. We have been with Bluewell for five years now and have found our broker Gina simply brilliant. She understands the stress that comes with renewing our insurances each year, but she tackles it like a pro. We now recommended Bluewell to our friends and work associates.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Service.

Chesley was a great help for our business, got us the insurances we needed quickly and at a great price. Definitely recommend Chesley to any one looking for business insurance.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Bluewell

After providing instructions, our broker Ches came through with a few options, saving money and arranging insurance simply, quickly and efficiently. Can't recommend highly enough

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Professional and ethical conduct

Jesse was an incredible operator who worked to gain me a renewal policy that was around 40% cheaper than the broker I’d been dealing with for the past 4 years!
Trustful, diligent, professional, I’ll be definitely marketing his services to other colleagues in the structural engineering field no doubt.
This is how truthful, upfront, ethical and professional conduct within the insurance industry should be carried out!

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Bluewell Insurance Brokers

Contacting Bluewell Insurance Brokers was a great decision! Tessa Was Amazing to work with and very responsive. This process was quick, efficient and easy. The amount of time Tessa saved me by doing the comparison research was incredible!!! They found me a great Rate for my Buisness insurance. I highly recommend giving them a call.
Thankyou Tessa and Team at Bluewell Insurance Brokers, I look forward to dealing with you guys in the future.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

Straight out lied!

Straight out lied!

On renewal of our Strata Title Residential Insurance Bluewell gave us one insurance option to renew with but quoting in their letter "after reviewing several other options in the market, we have determined that the current policy still represents the best value in regards to coverage and premium."

When I asked to see the other quotes, their senior account manager admitted they had obtained NO other quotes and that this was a templated email!

WOW! If you are not obtaining and reviewing insurance options for us then I am extremely confused as to what your $550 brokerage charge is for?

Note to Bluewell's reply - You only got the 3 quotes AFTER I complained it had not been done. I have an email trail that evidences this very clearly. Even your reply on here is deceptive.

30 April 2024
Unprompted review
Bluewell logo

Reply from Bluewell

Hi Amanda,
This policy was shopped around and was declined by 3 insurers.
The body corporate left suppling renewal information to us until the last minute not enabling us to take this to more of the market. Body corporate instructed us with bind instructions for the current insurer last minute as we could not go elsewhere.

Rated 1 out of 5 stars

Shocking service

Shocking service, insured another business under my ABN, which had to be sorted out and took two weeks, so I want able to start the work I had lined up. They kept $260 and wanted another $150 to sort it out.
Disgraceful.
Please refer to google reviews also, as evidence of deception there!

14 November 2022
Unprompted review
Bluewell logo

Reply from Bluewell

Moosheeba, we went off the business name you supplied us, then went to ABN lookup and found the business under the business name you supplied us and put that name and the ABN on your policy documents. You then later told us via email that’s “just what you call the business”, so the name you gave us wasn’t a registered business name. This is not our mistake, we went off the information supplied by you. Once you told us this information we changed the business name to your personal name.

In trying to change information the QBE portal went down for numerous days, so we started a new policy with GCU as you said this was time sensitive, in doing so we needed to start a new monthly contract for you as the insurer had changed, this was not asking you for money for fixing our mistake.

In regards to the figure of $260 you said we have not refunded. We were waiting for you to accept the new monthly contract for CGU and these funds were going to be applied to your new monthly contract, but you told us you want to cancel the policy, and since you advised you only wanted to cancel the cover 2 business days ago, we have not had a reasonable amount of time to refund your funds.

Rated 5 out of 5 stars

Pleasant and easy process

A pleasant experience and simple process with friendly, knowledgeable staff that guided me throughout in finding suitable and affordable public and product liability for my small business. I feel confident and assured that I now have adequate cover in the unfortunate event that I will ever need to make a claim.

27 June 2022
Unprompted review

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