BLUETTI US Reviews 665

I use one AC200L (2048 Wh) and two AC180 (1152Wh) I live alone in a 3 bedroom 2 bath 1984 built house.
Completely disconnected from local power lines.Today's tech is fantantisic, I could not do what I am doing now 10 years ago, the tech was not there.
Fridge/Freezer 24/7, Microwave,computers, TV's, get this, I also do some metal fabrication work which includes welding,air compressor, grinding/cutting, shop lights, etc.
The reason why this works for me is because I live alone, I control the power usage and it works for me, if another lived here I would need a much bigger system.
I recharge with solar panels and I also use my generator on days required, I wish I had more of these or even the big house system but I am on fixed income and money is tight and I'm still paying off the AC200L in payments. I love the solar generators but i do wish they had option to light up when touched in the dark because that's when I'm always trying to plug a light into it and can not see anything because everything is Black, I would make these things bright and shiny, something to admire not hide in the dark.
Love the product, I Plan on getting more.

It works well. I wish I got more capacity but it is all good

As is almost always the case, more is better. I have the AC180 because it's numbers seemed to be a perfect fit for what we were wanting, a back up source for power outages that can last anywhere from 1 -6 hours.
We assumed we'd just need something to keep starlink internet alive, but have since learned that having the television helps alot too during night time outages. So, more watt hours would be so nice, output of 1800 watts is more than enough, so just an expansion battery would work. Other owners now talk about overheating problems with the DC expansion port, and that concerns me, it was always going to be the help I might need down the road, now not so sure. As it is alone, it is more than capable of running starlink and the Ooma phone for many many hours, just the television pretty much cuts in half run time. Still a satisfied customer however, after experiencing 2 ( 4 1/2 hour) outages, the ups feature worked flawlessly, no interuption.

Very pleased with the 4 items I have. But my one ac180 does have problems n the morning has the latest firmware but when tryn to switch to solar to charge n the morning it clicks on n off around 30 times before enough watt is seen my the solar panels. I think there should b a 20 watt regulator or something and than once it hits that it shouldn't go to sleep mode until night fall. My other newer year model ac180 doesn't have the problem at all. N I can't figure out why this one is different. But good products and great customer service.

I’ve had an AC300 for a few years now, in use daily. It’s currently hooked up to two B300 an two B300K batteries. I rely on this for daily use as well as emergencies, and it has not let me down. I also have a few Elite 100 V2’s, an AC180, and an Elite 30. They all have their place acting as UPS units or portable on the go units. I’ve had other means and i’m gladiator switched to and stuck with Bluetti!

I bought the elite 100v2. It’s great and I love it. Then the elite 200 v2 came out. I want the bigger elite 200v2. I will be using it in my small house and replacing the old house battery system in my pleasure way pop top camper van. I have a small Bluetti elite 30. I like the systems and how they work.

Bluetti has built a support model in line with the quality and use of their products. They understand the mission critical nature their products serve in as such have established a responsive and caring support team. If they do not resolve the problem upon initial contact, they are diligent and following up. That’s a rare thing in today’s world.

I wish I could give a review of the actual product but there were so many issues with delivery that it never arrived. I ordered an Apex 300 + 2 x B300k units. There apparently was an issue with my order so I called their customer service. Unfortunately what they don’t tell you is that their hours are based on Asia Pacific times so trying to get a hold of someone was a nightmare. I tried for a few days and nothing. I also emailed them and I waited 2 days and nothing. Then all of the sudden I get confirmation that they are shipping me the wrong product?? Then I try calling again, speak to an actual rep and they confirm they fixed it and it will be cancelled. Very pleasant transaction. The next day I get confirmation the wrong product is still coming. I call again at an unreasonable hour (I’m in the NY timezone) they say I should have called sooner and that I’ll be charged for this one and it will be refunded once it all gets returned. When I ask why I’m paying for something I didn’t order all of the sudden they seem like they don’t speak English and I get cut off…. After numerous other calls and back and forth it’s been a nightmare! And after all of a week I’m waiting on a return to get my $$ back for a product I didn’t order… good news though… they finally emailed me back!

Prompt and great service. Never had an issue with BLUETTI support, highly recommend!

Excellent product and great customer service

Works good!

The plug in for the solar panel has become questionable for taking in energy.

I bought an EB3A then an AC180. I bought three AC180s for my daughters for emergency backup and camping. Love them. I have used both of my units camping and they work great. Highly recommended.

We have lived off grid for 26 years. We have an 8KW whole house system backed with 3600 watts of solar. This is our third system and was quite expensive when we installed it in 2014. It’s worked well but living in the northeast we experience plenty of cloudy days during the winter months. We backed the system up with a Honda generator. I had an AC200L for our fifth wheel camper so I purchase a B500K battery to expand the AC200L. Perfect fit for replacing the Honda. BLUETTI was knowledgeable and supportive helping me to connect their system to mine. Great company. Strongly recommend them.
Thanks BLUETTI.

Good price , especially compared to other power back up choices.
Easy use , intuitive design and good looking product

I was impressed with the quality of the components I have got so far, and look forward to seeing what they will produce. I will add on to the system to utilize its capacity for my home back up system and eventually off the grid. Right now I am going to use it for boondocking in our Motorhome.

Well, I’ve had a wonderful experience with tech support in terms of purchasing a new machine and also superb aftermarket support for the secondhand market. Clearly they stand behind a great product.

I'm a proud owner of my second Bluetti Solar Powered Generator. I had my previous model the AC200 for over 5 years and it served my business very well. I wanted to see if I could trade it in for a new model and I was able to get the "New Hotness" Elite 200. Lois was the OUTSTANDING customer service rep who helped me thru the entire process. It's "tiny but MIGHTY" and I can't wait to really use it in 2026! Solid construction, OUTSTANDING VALUE, State of the art features and electronics that fits my every need as a business owner who is always mobile to indoor and outdoor events. I only need to get my hands on the 800Kw Solar panels next!!! LOL! Baby steps people BABY STEPS! worth the purchase!

Products arrived quickly well packed with no damage. Plug and play, the Apex 300 and expansion batteries married to the well designed cart like a match made in heaven. The App forces a location entry but can be bypassed and used via Bluetooth to update all firmware, even worked on degoogled cell running Graphene iOS. Hoping for a ticked email Q/A customer service uplift in the future for things not found on feeds.

Bluetti was patient and supportive in getting a product issue resolved and continued to follow up until it was resolved in full.