Bluesunset Reviews 

235
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving their ordered items at all, leading to significant frustration. People also frequently experienced a complete lack of communication from the company, with emails being ignored and no responses to inquiries about missing orders or refunds. Furthermore, some consumers found that the products they did receive were not as described, often being cheap replicas or non-functional items. However, some customers also noted positive aspects of their purchases. Many people were satisfied with the product quality and found items to be exactly as described. For those who received their orders, the delivery service was often praised for being fast and efficient, with products arriving well-packaged and on time.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality and how well items match their... See more

Quality

Customers consistently note positive experiences with quality, praising items like the anti-theft crossbody... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising prompt and fast shipping, with... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with timely completion,... See more

Service

Reviewers mention positive feedback about service, with some customers finding the service good and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the browsing experience, and once i made my purchase i really appreciate the follow up from Bluesunset. And i was very happy with the Diamond Hug Ring i received quickly after ordering. Really... See more

Rated 3 out of 5 stars

It came two weeks ahead of schedule. packaged carefully and safely. This stuff is excellent. The quality of the merchandise is outstanding. Strongly advised.

Rated 3 out of 5 stars

Many thanks to Bluesunset.I am glad to have found a beautiful nylon crossbody bag because I use Bluesunset.They gave me a lot of product assistance.

Rated 3 out of 5 stars

After searching for awhile for led bike rear light I found Bluesunset. This company was very prompt on responding and shipping out the order.


Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

235 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.4

All reviews

(235)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Excellent shop

Excellent shop. Everything is shipped quickly and all orders are delivered. Often, various sales, which allows you to compete with other trading platforms.

25 October 2023
Unprompted review
Rated 3 out of 5 stars

The leggings are great

The leggings are great! They're comfortable and fit nice around my body for being a size too small. That's also my fault. I didn't pay attention to the size I was ordering.

30 August 2023
Unprompted review
Rated 1 out of 5 stars

Delivery from China!!!!

I wished I'd know this item was coming from China when I ordered and I wished I'd checked Trustpilot first. I would never have ordered if I'd known.

I had expected/hoped for a quick delivery but this is now an unknown. Last time I ordered from a company who shipped from China, it was a scam and I lost my money.

27 October 2023
Unprompted review
Rated 1 out of 5 stars

Really very poor

Really very poor. I thought i was ordering in Uk. Took weeks as i realised it came from China. £20 dress was awful. A small was ill fitting and terrible quality, i wasn't expecting amazing quality but this was beyond terrible. No response to my email and no return system in place. A complete rip off and they should be shut down.

22 July 2023
Unprompted review
Rated 1 out of 5 stars

Dreadful goods, dreadful company

I ordered a “Man’s striped linen shirt, size XL”. (The online ad showed shirt modeled on a manly handsome man) When it arrived, it was
1) a woman’s blouse, with buttons on the left
2) polyester fabric, not linen
3) not XL, and
4) utterly appalling quality, I am too embarrassed to take to the charity shop, will have to be the bin!
No customer service, no phone number, no response. Will be claiming a refund from PayPal. Avoid this awful company, don’t waste your money!

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Scammers for sure

Scammers for sure
No response by email
No phone number to call
No item received
No tracking info
No nothing besides they have taken my money..... I'm going to paypal for a refund now

6 July 2023
Unprompted review

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