BlueStacks Reviews 639

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were let down by their experience overall. Many customers found the application to be extremely slow, constantly lagging, and frequently freezing, making it almost impossible to play games or use other features. The program often crashed, sometimes requiring a full computer reboot, and reviewers reported issues with apps not working or the built-in store failing to load. Furthermore, many users expressed frustration with the abundance of ads, which frequently interrupted gameplay, failed to load properly, or even caused the application to crash. The uninstallation process was also criticized for being difficult and leaving residual files. However, some people were satisfied with the application, finding it easy to install and effective for running specific media apps or playing certain games without issues.

What people talk about most

Application

People report negative experiences with the app, citing frequent crashes, freezing, and low FPS, even on... See more

User experience

Users describe negative interactions with user experience, frequently reporting that the application crashes,... See more

Product

Reviewers highlight negative aspects of the product, with many describing it as ruined and needing to be... See more

Marketing

Customers consistently note negative experiences with marketing, frequently complaining about an overwhelming... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They absolutely ruined the program. It is extremely predatory, everytime you want to do a purchase through the emulator they try to force you to do purchases through their system. Now they made it so... See more

Rated 1 out of 5 stars

FRAUD ALERT!!! When I found a sketchy looking charge on my online banking attached to Google Play, I discovered six different models of phones that are not mine attached to my Google account. Google s... See more

Company replied

Rated 1 out of 5 stars

Literally nothing on this emulator platform works. No Android instance I tried, no game I installed... even their built-in store/app browser either refused to load or crashed constantly. The ONE app t... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

BlueStacks by now.gg, Inc. is the World’s #1 App Player for PC and Mac. It enables gamers to play thousands of mobile games on PCs or Macs. Gamers can download and play mobile games locally, or play in their browser instantly with HD quality, without worrying about the specifications of their PC or the time & space required to download the game. BlueStacks App Player is built for gamers and offers superior performance and precise game controls using a keyboard, mouse and gamepad. It also has an integrated gaming wallet for gamers to get offers, rewards and tokens for playing on the BlueStacks platform. BlueStacks is lightning fast, with up to 50% faster setup time and consumes up to 50% less RAM usage than other platforms. It offers a massive game library of over 2 million games and is trusted by over 500 million gamers worldwide.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

639 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Ads are horrible!!

You guys recently updated the game and removed the option to remove ads. It's annoying. I get ads AFTER EVERY LEVEL IN EVERY GAME!! This is making me rather play games on MOBILE EVEN IF THE SCREEN IS TINY! This is horrible and stupid. Fix it. Ads are stupid and annoying.

14 December 2022
Unprompted review
Rated 1 out of 5 stars

If Bluestacks is the best emulator out…

If Bluestacks is the best emulator out there, then I can't imagine what the worst one is like. Takes eons to open, if it opens at all. Crashes over and over again after it has locked up. Most games won't load and those that do, won't play. I've tried deleting then reinstalling it several times, as recommended. Still dosen't work properly. Customer service is AI only. I do not recomment Bluestacks to anyone for any reason.

14 December 2022
Unprompted review
Rated 1 out of 5 stars

rubbish website

1of the worst websites ive ever used its amde my ehole pc slow and laggy and it doesnt even work DO NOT USE BLUESTACKS!!!!!!!!!!!!!!!!!!

27 October 2022
Unprompted review
Rated 1 out of 5 stars

Isn't really trustworthy...

Isn't really trustworthy...
The moment I logged in, it showed up on the google security page that my account had been signed into another device... Do not trust this scum application... DO NOT INSTALL

26 October 2022
Unprompted review
Rated 1 out of 5 stars

Buggy

hey there, I can't even use the program because I've got a Mac that has a silicone processor and it says 'oh, it doesn't support silicon' please fix that.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant software - cant understand negative reviews.…

Just downloaded whatsapp using bluestacks. Perfect everything works. Only took 10 minutes to download BlueStacks from their site and WApp. Other day downloaded it on another laptop to use Google Play and download activities for grandaughter which are android based. Absolutely brilliant.

19 September 2022
Unprompted review
Rated 1 out of 5 stars

An emulator not capable to amulate

As person with an eye deficiency, I had to try to use an emulator as I can't play in a mobile.

After seeing a Bluestack ad, I installed what was version 3, then came 4 at the present moment 5. All of them were presented as very lite, whereas they all used over 87% of your CPU, thus draining the notebook battery very quickly.

When I played different App games, I always had issues with watching videos in order to get extra rewards and sometimes it isn't capable to start one and you have to relaunch again.

Upon requesting solution, their customer support always replies with impersonal messages, to which you need to explain over and over again the problem and in the end they do not find a solution.

Bottom line a reader might well give it a miss to this Company and try another one.

8 September 2022
Unprompted review
Rated 1 out of 5 stars

Bluestacks sucks

Bluestacks literally sucks. They have had like 10 different ducking versions and it still seems to suck major ass, seriously. The whole thing ducking crashes if you look at it funny (extremely buggy) and it lags to no ducking end. And they would rather work on making a new version every month instead of fixing their buggy ass software that doesnt even work properly. Cant even ducking use this anymore

29 August 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

It took forever to download, made me log into my Google account multiple times then wouldn't load the store AT ALL, didn't even get to play/download any games. I had a bad feeling so have changed my pass.

16 August 2022
Unprompted review
Rated 1 out of 5 stars

useless

you open the game and cant even move the options about to select the right 1 blue stacks is a waste of time installing

8 August 2022
Unprompted review
Rated 3 out of 5 stars

new update

Bluestacks was always good for playing mobile games on pc but I mostly play minecraft on it and when I installed the the bluestacks update making the minecraft experience more PC-like, the game just felt unplayable because of the rotation following the mouse. If you could let players choose which type of minecraft experience between a more mobile-like playstyle and a more PC-like playstyle it would be nice of you.

21 July 2022
Unprompted review
Rated 1 out of 5 stars

Just use virtualbox with android installed...

you'd be better off installing virtualbox than using any other android emulators,many are run by chinese companies and you really dont want any ad ridden spyware filled app on your computer do you?if so virtualbox is a great option for you,and probably me,
bluestacks is unusually slow since like bluestacks 3

9 July 2022
Unprompted review

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