They heavily promoted the HEMA free nail system . I went all in and bought it . Only once I’d applied it and got the burning feeling did I decided to read all the bottles despite them assurin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s really nice dealing with a company that puts the customers first. I ordered a pastel blue nail varnish for my sister, unfortunately there was a picking error and I was sent pastel green, I ema... See more
I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... See more
Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... See more
Company replied
Company details
Information provided by various external sources
The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.
Contact info
United Kingdom
- info@blueskycosmetics.co.uk
- blueskycosmetics.co.uk
4.4
Excellent
266 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products...Good value
11 May 2023
Great service and quick delivery
11 May 2023
Excellent customer service
Ok so I’ve not received my order yet as I only did it yesterday. I accidentally ordered 2 of one colour I messaged them straight away to explain my error and asked if they could change one to a different colour. Which they have done straight away. It was my error but they have corrected it and to me that’s top notch customer service! I already have bluesky polishes and know they are fab
23 April 2023
Unprompted review
Excellent products & fast delivery!!
13 March 2023
Nail gel products
Absolutely love the products from bluesky , will definitely carry on buying
10 March 2023
Slow delivery
9 March 2023
Ordering from the website is really…
Ordering from the website is really easy and the delivery was very fast.
8 March 2023
Super employee helped with what I…
Super employee helped with what I needed quickly
20 March 2023
Unprompted review
Reply from Bluesky Cosmetics
Hi Kirsty. This is great to hear. We will pass this on to our Customer Service Team. Thank you for taking the time to give us feedback xx
Ease of order and speed of delivery
3 February 2023
Reply from Bluesky Cosmetics
Amazing! Thank you for your feedback x
Excellent delivery, lovely products,
Lots of colours to choose from, price pretty good and excellent delivery, will order more from them.
2 February 2023
Reply from Bluesky Cosmetics
Thank you for your feedback. We're sure with over 500 colours you'll be spoilt for choice! Enjoy! x
Really good customer service and…
Really good customer service and communication. Answered my question via email within 30 mins.
16 February 2023
Unprompted review
Reply from Bluesky Cosmetics
Hi there,
We're so glad that our team were able to help you with your query. Such great feedback. Thank you!
Cannot recommend enough!
Cannot recommend enough!
Literally the best customer service in THE WORLD. I lost my cable to my UV lamp and couldn't find anywhere online to replace it, so on the off chance I reached out to the customer service team. They sent me a new one for free! Really wasn't expecting that, and it came very quickly. Works just as the old one did. Blue sky products are also very good. If you apply the gel correctly and prep your nails well enough, it can last up to two weeks.
So much cheaper doing it yourself at home than getting them done every two weeks!
Good price, good quality and amazing service!
Thank you so so much!!
Sarah xx
3 November 2022
Unprompted review
Reply from Bluesky Cosmetics
Hi Sarah,
WOW! What amazing feedback for our team. We are so glad that we were able to help and thank you for taking up the off chance, chance with us! haha
We will be sure to pass on your kind words xx
Missing Order
The original order did not arrive and I contacted the company.
They issued a replacement order which was received in 2 days. Correspondence with their Customer Services was amazing and they responded promptly and rectified the problem without quibbling.
I would thoroughly recommend the company.
4 November 2022
Reply from Bluesky Cosmetics
Hi Linda,
Thank you so much for taking the time to provide feedback. We understand how frustrating it can be at times and we're just glad we were able to resolve this quickly for you :) x
Hard Gel
I have been using Bluesky for years and it’s been the best one I’ve used.
I’ve recently bought the the ‘Hard Gel’ and it’s blown me away. It was on 2.5 weeks no chips my own nails have grown and the only reason why I did them again was because of the growth. My hands are constantly in water with my job and I can still have nice nails that are lasting even longer. It’s easy to apply you can use the extension foils but I’ve chose just to use my own nail. I can’t wait to see the growth again and it’s all my natural nail. Well done Bluesky!
20 October 2022
Unprompted review
Reply from Bluesky Cosmetics
WOW! Such a great review Rebecca, thank you! We're glad you love our products as much as we do. It's great to see the products are doing their job and then some, for you xx
Very runny watery polish
Very runny watery polish, difficult to apply. Result was not what I expected, got a lot on the skin of the nailbed. Just to difficult for me to use. Maybe for some -who are good in applying polishes- it works, but not for me.
22 September 2022
Unprompted review
Reply from Bluesky Cosmetics
We're really sorry that your first experience of gel wasn't as you expected. If you would like some help with your products or even any suggestions for other products please contact our team info@blueskycosmetics.co.uk with your order number and they will be more than happy to help x
Fab Service!
Great customer care. I emailed after receiving a broken polish on the post. I expected to wait at-least 24hrs for a reply but had one with in 2 hours. Along with an email letting me know a new polish was on the way. You cant fault that. Plus the polishes are great!
14 September 2022
Unprompted review
Reply from Bluesky Cosmetics
Always happy to help Heather x
blue sky nail mail
Have a monthly subscription with blue sky always on time and great products.I love the fact you can delay an order if you need to or change your subscription .Good quality products and great offers
30 August 2022
Reply from Bluesky Cosmetics
We love our Nail Mail family! Great feedback. Thank you so much! x
I love buying from bluesky cosmetics 🙂
I love buying from bluesky cosmetics, they sell long lasting, good quality gel nail polish and have such a wide range of beautiful colours to choose from! They are well priced too! Everything on their website is super easy to find as well 🙂
2 September 2022
Reply from Bluesky Cosmetics
Thank you for such amazing feedback. It is great to hear that you love our whole range! xx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.