I am extremely disappointed with my…
I am extremely disappointed with my experience.
I previously received a certification, but it was later cancelled, and when I contacted the company regarding this issue, I did not receive any proper response or resolution.
After that, I paid for another certification on **28 February 2026** (Invoice No. INV-6118175981) and made another payment on **13 March 2026**. Before enrolling, I was informed that the certification process would be completed within **two weeks**.
After the promised timeline passed, I repeatedly followed up with the assigned representative, Sweta. Each time, I was assured that it would be completed "this week" or "in a few days." Despite these repeated commitments, I have still not received the certification.
When I requested a refund because the service was not delivered, my requests were ignored. My calls and messages have not been answered. I was also pressured to take a different certification that I never requested or wanted.
This experience has been extremely disappointing due to the cancelled certification, repeated delays, broken promises, and lack of proper customer support. I feel that I was not treated fairly as a customer.
I would advise others to carefully verify all commitments and research thoroughly before making payments. I hope the company takes responsibility and resolves this matter by either providing the certification I paid for or issuing a full refund.








