Bluelotusvacations Reviews 

3,327
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how remarkably easy and stress-free the entire holiday booking process is, noting that every single detail is handled with great care. Travelers feel fully supported from start to finish, enjoying clear communication and thoroughly well-organized itineraries tailored precisely to their specific wishes. Reviewers frequently praise the incredibly patient, friendly, and knowledgeable staff members who consistently go above and beyond to secure the best possible deals. Consumers express deep satisfaction with the exceptional customer service, wonderful trip recommendations, and overall outstanding value provided for their unforgettable dream vacations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting exceptionally helpful support from staff... See more

Booking process

Consumers find booking process to be positive, describing it as seamless, straightforward, and entirely... See more

Service

Clients share satisfaction on service, frequently praising representatives who go above and beyond to... See more

Customer service

Customers expressed great satisfaction with customer service, noting that agents are exceptionally patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more

Company replied

Rated 5 out of 5 stars

DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more

Company replied

Rated 5 out of 5 stars

Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more

Company replied

Rated 5 out of 5 stars

Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Cruise Travel Agency
  5. Flights Search Site
  6. Holiday Accommodation Service
  7. Sightseeing Tour Agency

Written by the company

Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(3,327)

882 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service provided by Alex right from…

The service provided by Alex right from beginning is excellent. He was very polite and very keen to understand what we are looking for and he has put in that extra effort to meet our expectations. He is very prompt in replying to queries. His communications skills are excellent and he has answered all our questions very professionally. We have decided to book our holiday through BLV mainly because of the professional & outstanding service provided Alex. We are happy to recommend BLV to our family & friends and definitely will be referring then to speak to Alex to plan their next holiday.

21 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Thankachan,

Thank you so much for your wonderful feedback! We’re delighted to hear that Alex took the time to understand your requirements and went the extra mile to make sure your expectations were met. It’s great to know that his communication, professionalism, and prompt responses gave you confidence in booking your holiday with us.

We truly appreciate your recommendation and look forward to helping you and your family and friends plan many more memorable holidays!

Rated 5 out of 5 stars

Holiday of a lifetime!

Booking the holiday of a lifetime to Japan was so simple with Blue Lotus, all the changes I wanted were accommodated to get just the itinerary wanted. Shaun was incredibly helpful with endless patience making sure we everything was just right.
Cannot recommend then highly enough.

21 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Greg,

Thank you so much for your wonderful feedback! We’re delighted to hear that booking your dream Japan holiday was such a smooth experience and that Shaun was able to accommodate all your changes with patience and care to create the perfect itinerary.

We truly appreciate your recommendation and hope you have an unforgettable holiday in Japan!

Rated 5 out of 5 stars

Anna has made the whole experience of…

Anna has made the whole experience of booking lapland so easy and found me excellent prices. I cannot wait for the holiday and commend the experience I have had with Anna. Thanks so much

21 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Liarna,

Thank you so much for your lovely feedback! We’re delighted to hear that Anna made the booking process for your Lapland holiday easy and helped you find excellent prices. It’s wonderful to know you’re looking forward to your trip, and we truly appreciate your kind words.

We hope you have an unforgettable Lapland adventure!

Rated 5 out of 5 stars

Blue lotus vacations

I was booking my first ever holiday as a suprise to my partner and I had Shaun helping me, He has been absolutely amazing told me all the details made everything super easy and even worked with me to find out the best plan for me. I couldn’t have asked for a better experience booking a holiday.

21 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Holly,

Thank you so much for your lovely feedback! We’re delighted to hear that Shaun made booking your first holiday such a smooth and enjoyable experience. It’s wonderful to know that he took the time to explain everything, answer your questions, and help you find the best plan for your surprise trip.

We hope you and your partner have an amazing holiday and create some wonderful memories together!

Rated 5 out of 5 stars

Anne was really patient with me as I…

Anne was really patient with me as I had to change my plan a few times , replying in quick time and checking if all was well. Excellent service

19 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Gaynor,

Thank you so much for your lovely feedback! We’re delighted to hear that Anne was so patient and accommodating throughout your booking, especially with the changes to your plans. It’s great to know she kept you updated and made sure everything was going smoothly.

We truly appreciate your kind words and are glad you had such an excellent experience with us.

Rated 5 out of 5 stars

Akeshi was amazing sorting our booking…

Akeshi was amazing sorting our booking to Istanbul and cappadocia for my 60th birthday .. patient x understanding …very quick with answering our question can really recommend this company especially Akeshi

20 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Deborah,

Thank you so much for your lovely feedback! We’re delighted to hear that Akeshi was able to make planning your Istanbul and Cappadocia trip for your 60th birthday such a smooth and enjoyable experience. It’s wonderful to know that her patience, understanding, and quick responses made you feel well supported throughout.

We truly appreciate your recommendation and hope you have an amazing birthday trip!

Rated 5 out of 5 stars

Examplary Service from a Dedicated Travel advisor

Well, Where shall I start, Anne fernando was my travel Advisor.. her dedication to getting you the right deal was 5 Star.. I wasn't the easiest to get my deal right, but no matter what I threw at her Anne stayed so polite and respectful and always looking for the best deal.. she is so friends and extremely professional.. I definitely will be recommending BLV and especially Anne to many others because she goes far beyond and goes that extra mile.. Thank You Anne, BLV Anne is an asset to your company

20 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Stacey,

Thank you so much for your wonderful feedback! We’re delighted to hear that Anne went above and beyond to find the right deal for you while remaining patient, friendly, and professional throughout the process. It’s fantastic to know her dedication made such a positive impression.

Anne will be thrilled to hear your kind words, and we truly appreciate your recommendation. We’re very lucky to have her as part of the team!

Rated 5 out of 5 stars

Anne was great and helped me plan the…

Anne was great and helped me plan the best surprise for my partner xx

20 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Jacqueline,

Thank you so much for your lovely feedback! We’re delighted to hear that Anne was able to help you plan the perfect surprise for your partner. It’s wonderful to know she made the process smooth and enjoyable for you.

We truly appreciate your kind words and hope you both have an amazing time!

Rated 5 out of 5 stars

Amazing service

Amazing service , found me exactly what I was looking for , can’t wait to get on my holiday with kids and grandkids !!!

20 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Emma,

Thank you so much for your lovely feedback! We’re delighted to hear that we found exactly what you were looking for and that you’re excited for your upcoming holiday with your kids and grandkids. We hope you all have an amazing time and make some wonderful memories together!

Rated 5 out of 5 stars

Great service

Joshua booked my holiday to Disney in Paris. Response and excellent communication. Would recommend

19 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Claire,

Thank you so much for your lovely feedback! We’re delighted to hear that Joshua provided excellent communication and made your Disneyland Paris booking a smooth experience. We truly appreciate your recommendation and hope you have an amazing time in Disneyland Paris!

Rated 5 out of 5 stars

A big thank you to Ashley

I didn't feel confident to organise a Japan trip on my own, but Ashley took the pressure off and was an absolute gem arranging everything including tours and transfers. I cannot praise her highly enough.

17 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Janet,

Thank you so much for your lovely feedback! We’re delighted to hear that Ashley took the pressure off planning your Japan trip and was able to arrange everything, including your tours and transfers. She’ll be thrilled to know how much you appreciated her support.

We truly appreciate your kind words and hope you have an amazing and unforgettable trip to Japan!

Rated 5 out of 5 stars

Great service

I recommended the agency to my friend who was looking for a flight to the Philippines. Irah was amazing as always. My friend was very grateful with the excellent service she received from Irah. Well done👍

24 July 2026
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Monica,

Thank you so much for your wonderful feedback and for recommending us to your friend! We’re delighted to hear that Irah was able to provide another excellent experience and assist your friend with her flight search. Irah will be thrilled to know her service made such a positive impression.

We truly appreciate your continued trust and recommendation!

Rated 4 out of 5 stars

Analyn has been very helpful with…

Analyn has been very helpful with speedy responses.
I was impressed by her offer to remote check-in myself and my wife and also to do the Philippines Travel for us.
Richard Field

16 August 2026
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Richard,

Thank you so much for your kind feedback! We’re delighted to hear that Analyn was helpful and responsive throughout the process. It’s great to know that her support with your check-in and travel arrangements made you feel well taken care of.

We truly appreciate your trust and look forward to assisting you with your upcoming travels!

Rated 5 out of 5 stars

Zac was a great help booking our…

Zac was a great help booking our holiday to Vietnam Cambodia and Thailand and even worked out a way for us to spend a few days in Qatar en route

10 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Hannah,

Thank you so much for your lovely feedback! We’re delighted to hear that Zac was able to help create your Vietnam, Cambodia, and Thailand holiday and even find a way for you to enjoy a few days in Qatar along the way. It’s wonderful to know he helped make your travel plans even more exciting.

We truly appreciate your kind words and hope you have an amazing trip!

Rated 5 out of 5 stars

Thankyou Zac for booking our dream…

Thankyou Zac for booking our dream holiday sept 2027 to Borneo singapore and Malaysia you were 1st class and a credit to Blue Lotus travel thankyou Jacquie S

12 August 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Brian,

Thank you so much for your wonderful feedback! We’re delighted to hear that Zac was able to help arrange your dream holiday to Borneo, Singapore, and Malaysia. He’ll be thrilled to know that his service made such a positive impression.

We truly appreciate your kind words and look forward to helping make your 2027 adventure a memorable one!

Rated 5 out of 5 stars

Thank you mam Irah for helping us…

Thank you mam Irah for helping us everytime we need a booking in our flights vacation.I would like to ask if you are also catering a domestic flight in the Phillippines

14 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Solomon,

Thank you so much for your kind feedback! We’re delighted to hear that Irah has been able to assist you whenever you’ve needed help with your flight bookings. We truly appreciate your continued trust in us.

We hope to assist you with many more of your travel plans in the future!

Rated 5 out of 5 stars

I honestly couldn’t recommend Dina…

I honestly couldn’t recommend Dina jones enough! She was absolutely amazing throughout the whole booking process. She was incredibly patient, helpful, and genuinely went above and beyond to make sure everything was perfect and that I was completely satisfied.

Even when I kept changing things or needed extra help, Dina never made me feel like I was being difficult. She stayed with me until the very last moment, answered all my questions, and made the whole experience so much easier and stress-free.

Her professionalism, kindness, patience, and dedication really stood out to me. You can truly tell that she cares about her clients and wants them to be happy. I’m so grateful for all her help and support.

Thank you so much, Dina, for being so patient, understanding, and absolutely amazing throughout the entire process. You deserve all the appreciation! ❤️✨

15 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Adem,

Thank you so much for your incredibly kind feedback! We’re delighted to hear that Dina was able to support you throughout the booking process with such patience, care, and dedication. It’s wonderful to know that she made the experience feel smooth and stress-free, even with all the changes and questions along the way.

Dina will be absolutely thrilled to hear your lovely words and know that her efforts made such a positive difference. We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

Good and organized

Good and organized

15 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Anne,

Thank you for your kind feedback! We’re delighted to hear that you found our service good and well organised. We truly appreciate your support.

Rated 5 out of 5 stars

I would like to thank Annalyn for…

I would like to thank Annalyn for helping us in Booking a flight everytime,she always have a Patience search for my wife return flight that meet our budget,i would recommend Blue Lotus Vacations UK,God Bless you

15 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Ronilo,

Thank you so much for your kind feedback! We’re delighted to hear that Analyn has been patient and helpful in finding return flights that suit your wife’s needs and budget. We truly appreciate your recommendation and continued trust in Blue Lotus Vacations UK.

Rated 5 out of 5 stars

Great service

Aaron Alexander was my consultant and I found him very helpful , easy to talk to and listened to my needs for the trip I was enquiring about . He returned calls when he promised and also used WhatsApp to keep me informed. He was friendly , helpful and knowledgeable and found me the trip I was after .

14 August 2026
Unprompted review
Bluelotusvacations logo

Reply from Bluelotusvacations

Hi Sharon,

Thank you so much for your lovely feedback! We’re delighted to hear that Aaron was helpful, attentive, and took the time to understand exactly what you were looking for. It’s great to know that his communication and support helped you find the perfect trip.

We truly appreciate your kind words and hope you have an amazing holiday!

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