Issue resolved quickly and efficiently, Jasmine kept me up-to-date promptly. One wee thing - the system sent out a satisfaction survey before the help was given and the problem resolved. Love bluel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Blue Light card offers good discounts; we have found its low membership fee to be quickly paid back with discounts achieved on purchases. Customer Services have been excellent; this week Lewis in... See more
Company replied
To everyone who actually takes the time to read these little stories. I have nothing but total respect for the support staff here at our Blue Light Card support team. They have given excellent Servi... See more
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Bought a Ninja coffee machine which was reduced on their website and thought I would try my Blue Light Card to see if there were any discounts and to my surprise there was a discount code available. D... See more
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Company details
Written by the company
There’s a group of people who are always there for us: the blue light community. They work tirelessly to keep us safe, healthy and supported; often going into unknown dangers to do so. They make sacrifices every day, and we want to thank them for it. With millions of registered members across the country, Blue Light Card is partnered with almost 13,000 retailers both national and local, providing savings, discounts and benefits that often aren’t available to the general public. These include Toby Carvery, Hotels.com, Cineworld, Sky, EE and Halfords to name a few. Using their Blue Light Card discount card (costing just £4.99 and lasting two years), members can access a range of fantastic online discounts via our website or app as well as in a range of high street retailers, restaurants and cinemas across the UK. We are Blue Light Card. We’re there for the people that are there for all of us. For more information on who qualifies and the offers available, visit www.bluelightcard.co.uk
Contact info
Blue Light Card, Charnwood Edge, Syston Road, Cossington, Leicester, LE7 4UZ, Cossington, United Kingdom
- Communications@bluelightcard.co.uk
- bluelightcard.co.uk
4.6
Excellent
27K reviews
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After some difficulties with setting…
After some difficulties with setting the card up, Gurmel resolved all the issues and was extremely helpful. Looking forward to using the card.
30 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Had problems renewing membership on the…
Had problems renewing membership on the app. The app is buggy and seems to crash a lot on my Samsung phone (and I do have the latest model!). However, contacted BLC help team and had an email exchange with "Tom". He responded very quickly to my emails, resolved every issue with speed and was very understanding with good advice. 5/5 for Tom - Excellent service from him. But will only give 4/5 stars overall because the app needs work.
30 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Julie - Blue Light Card UK
Thanks to Lola for being super helpful…
Thanks to Lola for being super helpful in organising a replacement blue light card after my original one did not arrive. Thanks!
1 August 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
The service I received was excellent…
The service I received was excellent They resolved my issues promptly and effortlessly Cannot recommend them enough
1 August 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I was having trouble logging in to my…
I was having trouble logging in to my account.I had no idea what was wrong. One e mail and after a few very clear and simple steps they had me back in to my account and back saving.
Very efficient and helpful.
29 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
The blue light card is excellent
The blue light card is excellent. Once you're used to generating gift cards for the supermarket discounts, it's easy to use. I've also used it for meals out
1 August 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Great help from Thulaifat changing my…
Great help from Thulaifat changing my email address on my account. Thank you
28 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Great deals and discounts with blue…
Great deals and discounts with blue light.
1 August 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Cineworld vouchers a complete rip off
Cineworld vouchers a complete rip off.
AVOID!!!
31 July 2026
Unprompted review
Reply from Blue Light Card
Good Morning
Thank you for taking the time to leave us a review and rating.
We're sorry you didn't enjoy your experience with us today. Feedback from our members is crucial to us, and we use it to continually improve our service and make it better for you and our other members.
We don't want you feeling dissatisfied with our efforts today, so we would appreciate you sending an email to Help@bluelightcard.co.uk (mailto:Help@bluelightcard.co.uk) with the subject line 'Trust Pilot (Your name)' and providing a summary so we can chat to you about your review and see what we can do.
Many Thanks
___________________
The Blue Light Card Team
Here for you because you're here for all of us 💙
Fantastic support when help was needed
Fantastic support when help was needed. Christian helped for many days until the problem was resolved.
Someone else stepped in at one point and was very unhelpful, but Christian returned an solved the issue.
30 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Quick service
I lost my card and was having trouble ordering a new one through the app. I spoke to blue light via dm on instagram and got really quick and helpful service. It was sorted within a day! Thank you Nicola
30 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I was having trouble accessing my card…
I was having trouble accessing my card via the app, after promp reply Danielle was able to rectify the issues.
31 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Love blue light card great for discounts
30 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Grace has resolved an ongoing problem…
Grace has resolved an ongoing problem (3 months) in 48 hours! Grace responded to emails and questions in a timely manner. Any other problems-I will only be contacting Grace! Thank you Grace!
31 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Great service from customer support
Great service from customer support. I am very happy with the help you provided for me. Thanks
30 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Holiday bargain with Blu light
Booked a holiday on Tui app, got an extra £30 off using Blue Light discount code.
31 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Great response definately recommend…
Great response definately recommend Bluelight Card
31 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Blue Light Card UK
I was having trouble changing my email…
I was having trouble changing my email address on my account. Thierry was great sorted it all for me changed my email for me.
25 July 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
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