Bluebird Care Reviews 

I have been with bluebird for 9&half years,.Their carers are a cut above,always going that extra mile to make sure you are looked after like one of their own.No problem is to big to Get help from the office staff,and that daily call when you've been.out of sorts is a pick me up .Thank you everyone

Telephoned Ely office for live in carer back up the week before last. I was told no live in carer for 2 weeks.
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I telephoned today and was told no live in carer or visiting carer available over Christmas except for existing clients. Told I would have to ring around agencies on day I needed care on the off chance one would have a carer available.

Why did they you put 2 cards through my door offering their services ?
Timewasters imo, certainly wasted my time.

My mum had Bluebird Heywood for about 9 months before having to go into a care home. From first contact they were very supportive and understanding, finding the right level of care required. The carers were superb, caring and very helpful. My mim loved all the carers and looked forward to seeing them twice a day. I would like to thank Bluebird and all the staff for everything they did and their kindness.

The team have all been very friendly, responsive, empathetic and professional. The care they have provided is very experienced and has lots of training . She was carefully matched to our needs and has made remaining at home possible. Very happy with the outcome

Very happy with first engagement as was my wife

As a relatively new starter, I am finding this a great company to work for. I would recommend them to anyone thinking of taking up a care support role. They value their clients and staff equally well

I had previously worked in a care home…
I had previously worked in a care home for 21 years and really needed a change as everything in the care home was Rush Rush Rush. I am now on my eighth year with Bluebird. My only regret is that I wished I had joined them sooner, such a great company to work for very caring would highly recommend.

Bluebird acted fast when I contacted them and soon arranged a visit to assess the situation. A care plan was put in place quickly and efficently. The manager helped me enormously with practical tips and was very kind, cheerful and efficient. Carers were well liked by the person I look after and performed wonders making him clean and tidy again. Probably not the cheapest Care Agency but certainly one of the best we are very pleased with the first two weeks..

Excellent service - carers are perfect for our needs - reliable and user friendly. Very reassuring to have them involved.

All the care staff that help our family member (Husband & Father) on a daily basis are outstanding with his personal care, they are so respectful, nothing is to much trouble and the office team go above and beyond for our needs. You all do an amazing job..."Thank you Bluebird"

We were very pleased with Bluebird, we needed to get care quickly which they managed to do.
Everything was with ease and straightforward.
Excellent service would recommend

We have had a successful first few weeks using Bluebird carers to help my father

The care that is provided by Bluebirds is second to none. The carers that come out to visit your family member are kind, friendly and approachable. They also raise any wellbeing or health concerns with the office staff who are then in constant touch with you and medical professionals. The care shown towards my mother in law over the past 8-10 months has been amazing and a peace of mind in knowing she can stay in her own home and receive gold standard care from the team. The office staff are highly supportive and approachable should a family member have concerns and they will liaise with medical professionals. I highly recommend this care service for your loved ones.

Wow Bluebird Care, I live locally in Cannock. I had a fall in Cannock I fell over a traffic calming mound. I fell on my face, I didn't know what to do when a lady parking her car came rushing over to me helped me to the sitting position, called an ambulance, then 2 of her colleagues came, one administered first aid the other went to direct the ambulance. The first lady called my son provided me with a foil blanket and something to sit on as the ground was wet. These three people were like angels sent to help me. My husband and I are pensioners and are not at the stage to need extra care, but I found out these three ladies were carers for Bluebird Care. If I need care later on down the line I would certainly be contacting Bluebird Care. If these ladies can react like they did to a complete stranger I can only imagine how they treat their clients. Thank you Bluebird Care.

I have worked for Bluebird care for 5 years now, I must say Bluebird is a great place to work. All staff are absolutely amazing and so are our customers. I would highly recommend Bluebird care to friends and family .

I would like to reiterate on behalf of my father and his four children just how grateful we have been for your care, help and personalised support. From the very first meeting up until after his death, we cannot fault Bluebird Care and will be recommending you highly to everyone. Your attention to the details of our father's needs and your understanding and fulfilment of these were second to none. We all felt genuinely cared for by all of your team - you wonderful, special people know who you are. My father looked forward to your visits and called his favourite carers a 'true blessing' and boasted that they were '100%'. So, again. Thank you - Thank you - Thank you.

Bluebird care Luton are terrible. Do not trust them with your loved one. They refused to provide their staff with PPE. The staff are not kind, empathetic or helpful.

Awful service. DO NOT USE. GO ELSEWHERE.

Working for this care company, has been nothing but pleasure and I can confidently say they truly prioritize the well-being of their clients and their care staff. The team's management professionalism, and dedication shine through in their everyday interaction. It's a privilege to be part of such a caring organization.

I have worked for Bluebird N E Lincs for nearly 6 years. My overall experience has been positive and very enjoyable. About a year ago the company faced some unusual challenges which did cause some turbulence. However since then our new management team have worked tirelessly to resolve any issues and continue to do so. I believe the company is now back on track and maintain Bluebird is a great place to work. Caring can be challenging at times but I have always felt valued and supported by my team. Most of my customers have been with us for many years and I am very proud to be part of their journey.