Awful customer service. Ordered on the 9th of February and the shipping information has not been updated for nearly a month! I have emailed customer care multiple times now asking for an update on... See more
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Bloomie creates meaningful, one-of-a-kind gifts designed to make every moment feel special. Our handcrafted flower-bouquet blankets are made to last, made to comfort, and made to be remembered.
United States
Replied to 90% of negative reviews
Typically replies within 1 week
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Top-Notch customer service! I accidentally ordered the wrong color combination and they kindly updated my order without any hassle. I'm very excited to hear from my daughter once she receives her gifts for Valentine's Day.
UPDATE. I see many posts about delayed shipping. I did not have that experience at all, in fact, it arrived earlier than expected. I have nothing but positive feedback and will order from this company again.

Reply from Bloomie Blankets
Website was easy to maneuver. The help team also was quick to get with me for an address change.

Reply from Bloomie Blankets
Great customer service and care. Good product for price point.

Reply from Bloomie Blankets
They are amazing soft to the touch beautiful blankets highly recommended as a gift

Reply from Bloomie Blankets
Amazing , this is a great website and idea for Valentine’s Day for my woman

Reply from Bloomie Blankets
Customer service responded fast and professionally! Looking forward to the reaction when the blanket is delivered!

Reply from Bloomie Blankets
Great customer service I needed help and they answered my email within minutes of me sending them the email 5 stars

Reply from Bloomie Blankets
10/10 must try again ! My uncles gf Tia got 2 and they loved it !

Reply from Bloomie Blankets
Customer service was good. Handled my issue to my accord. Thank you!

Reply from Bloomie Blankets
Ordered a Blanket and a robe for my wife’s birthday. The blanket arrived in fantastic condition and my wife loved it. After realizing (and some procrastination on my part) I reached out realizing I never got the robe. Within 20 minutes of sending my email, on a Sunday, to support asking about it, they were able to help me get the robe. Amazing service and amazing products.

Reply from Bloomie Blankets
Bloomie Blankets are the most unique gift you can give someone. My friend just had surgery. Instead of fresh flowers or a food basket, I thought she would love something to wrap herself up in. A Bloomie Blanket is the best gift to bring love and joy. And there were so many choices. Their customer service team was quick to response to my email regarding shipping. It was a great experience. I highly recommend them and will be a repeat customer.

Reply from Bloomie Blankets
I initially purchased a blanket through PayPal and instead of taking me back to the Bloomie website after logging in with PayPal, it immediately processed the order (I think a PayPal error more than anything) but I didn’t get the chance to add my 10% signup voucher to the order before it went through. I messaged the Bloomie instagram page and explained what happened to them and they were kind enough to process the 10% refund and ensured me that my order would arrive before Valentine’s Day! Super happy with how willing to help they were

Reply from Bloomie Blankets
The customer service is top notch!!! When I placed my order, my phone auto populated an old address. I panicked and emailed Bloomie Blankets about the issue and they helped me fix it and update the address immediately!!! I can not express how happy I am with the customer service and can not wait to recieve the blanket to gift to my wife for valentines day.

Reply from Bloomie Blankets
I would say this was not as bad as i thought it would be, i didn’t know my package was international, got some system issue stating my package was in idaho but later that day it actually showed up to my doorstep and i was happy, i opened it and it came scented i was so surprised ive never seen something like that, it looks perfect for my valentines gift, not sure if i got a mystery gift as promised but i still love the blanket for my valentine

Reply from Bloomie Blankets
There was a mistake when ordering, and the customer service team was so easy to work with!
I just responded to the receipt email, and they got on finding a solution within minutes!
Honestly, this is probably one of the easiest companies to work with when it comes to online orders.
I am very excited to receive the product.
If the product matches their customer service, I am confident that I will be pleasantly surprised! 😁

Reply from Bloomie Blankets
The flowers came out amazing perfect size and they will be a wonderful gift for Valentine’s Day!

Reply from Bloomie Blankets
I had a great experience easy checkout and fast responses from customer support due to my mistake

Reply from Bloomie Blankets
The company quickly replied to my emails regarding a mistaken address and worked to rectify the issue

Reply from Bloomie Blankets
I accidentally ordered to the wrong address, I reached out to the support team right away, and the immediately responded and redirected it to the correct address. Rare to find a company so responsive and helpful.

Reply from Bloomie Blankets
After refunding me for a faulty blanket and resupplying with a larger blanket, I am satisfied with that resolution.

Reply from Bloomie Blankets
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