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BlocOut Reviews 5,901

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting prompt responses and helpful resolutions to issues. Many people found the user experience to be amazing, with easy and straightforward installation processes. The product itself is often praised for its effectiveness in blocking out light, significantly improving sleep quality for many users. However, some customers were dissatisfied with the product's quality, mentioning instances of damage upon arrival or issues with parts not fitting correctly. A few other people also felt that the ordering process could be problematic, with delays due to out-of-stock fabric or difficulties with precise measurements, which are crucial for a perfect fit.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many praise the product for its effectiveness in blocking... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the high quality, durability, and... See more

User experience

People report positive experiences with user experience, often praising the ease of installation and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process straightforward... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent... See more

Based on these reviews

Rated 4 out of 5 stars

We needed blinds for our daughter's room and saw BlocOut online. Straight away, we were impressed with the clever design, and good value. They seemed easy to install based on what we saw online, and... See more

Rated 4 out of 5 stars

Arrived. Good quality product but slightly mis measured and scuffed / damaged possibly in transit. Excellent customer after care ensured speedy replacement and now works well. Slight improvement in f... See more

Company replied

Rated 4 out of 5 stars

I started looking at these blinds for both bedrooms in my home since I moved in and finally got round to ordering. I found fitting these was fairly easy but the measurements need to be exact highly re... See more

Rated 5 out of 5 stars

We have bought these blinds before and love them. Initially, we didn't think we wanted one in the ensuite bathroom, but had a change of mind. They are brilliant at blocking out light and easy to fit,... See more


Company details

  1. Blinds Shop
  2. Bedroom Furniture Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

At BlocOut we understand the importance of quality sleep and how it can impact every aspect of your life. That's why we are passionate about designing blinds that deliver proper blackout, helping you to get a better night's rest. The BlocOut blind gives you proper blackout thanks to light-blocking side rails, a rubber seal and premium blackout fabrics, offering an effective sleep aid day or night. From a state-of-the-art manufacturing facility in the UK, our team of dedicated professionals create precision-cut, made-to-measure blinds quickly and efficiently for customers around the world. We continuously improve our supply chain sustainability and performance by using practices that protect employees, the local community and the environment. This includes preventing pollution, reducing emissions and recycling. Plus, we always strive to use materials, energy, and other resources more efficiently when we can. The patented design of the BlocOut provides excellent light exclusion in your bedroom, nursery, or media room. The high-quality blackout fabric is encased in an easy-to-install aluminium cassette, with precision-engineered light-blocking siderails and a brush seal on the lower edge of the blind. Together these durable components provide a proper blackout solution, making it the ideal sleep aid. BlocOut has been recognised as for its outstanding design and innovation by ‘Red Dot’. The expert jury in product design stated - "Thanks to its especially sophisticated material composition, the BlocOut performs outstandingly in its function as a blackout element while additionally improving the indoor climate."


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Impressed

ordered in window black out blind, and im really impressed.
Not cheap but worth the cost as it works really well

7 January 2026
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Reply from BlocOut

Thank you for your review. We’re really pleased to hear you’re impressed with the blind and that it’s working well for you. We appreciate your honest feedback.

Rated 5 out of 5 stars

Amazing experience

Amazing experience, amazing support. I had some issues because I chose Edge instead of Recess, but the support team was very helpful and everything was resolved. Thank you Catriona and the whole team for your assistance!

12 January 2026
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Reply from BlocOut

Thank you for your wonderful review. We’re really pleased to hear everything was resolved and that Catriona and the team were able to help you through it. We truly appreciate your kind words and support.

Rated 2 out of 5 stars

Poor fitting experience

The company themselves and their support team seem great, but the product just isn't (Edge fit). The way the blind is secured is two screws through a flimsy bit of plastic into another flimsy bit of plastic that is nailed (why?) to the recess, so while the blind is up and working, ill be amazed if it still is in a year. Beyond that, no matter how hard you try, you are going to have tiny gaps at the bottom, so dont expect full blackout, although it is pretty good in that regard.
The entire fitting system is ill conceived in my opinion and is a big part of the issue here. The recesses in most houses are not going to be perfectly straight, and that leads to its own issues because the fitting kit doesnt have any ability to adjust in and out, just up and down. Then you have the securing mechanism for the rails at the bottom, which is two screws straight into your window sill. All the plastic housing that screws go near is like cheese, and will break as soon as you look at it. This is made worse because the positioning of both sets of retaining screws are a nightmare to position a screwdriver into, so if your screw goes off at an angle you can expect broken plastic. Beyond this, the instructions arent always very clear. The description of the two types of screws is a bit of a guess. It says rawl plugs are present but they arent, and arent mentioned in any of the directions. Instructions like "Align the guidedogs and press firmly. Ensure the casette is secure before removing hands" dont make sense, because there is no mechanism for this to be secure until you add the screws 4 steps later. The entire casette can just fall out. It doesnt click into place, and it isnt made clear at any point if that is expected. Anyway, I was using this as a trial run before buying for two other upstairs rooms, but I ordered a different type at blinds2go instead. So to sum it up, I think the idea is great but the way the blind is mounted leaves a lot to be desired.

30 January 2026
Unprompted review
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Reply from BlocOut

Thank you for your detailed feedback. We’re sorry the Edge fit system didn’t meet your expectations, but we appreciate you taking the time to share your experience and suggestions.

Rated 5 out of 5 stars

Quick and easy installation

Quick and easy installation. Good light bloc out

7 January 2026
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Reply from BlocOut

Thank you for your review. We’re really pleased to hear installation was quick and easy and that you’re happy with the blackout result. We appreciate your feedback.

Rated 2 out of 5 stars

Good idea but leaves much to be desired

Blind didn’t fit but had taken so long to arrive we made adjustments to the space to accommodate it.
Light comes in from top line as rubber strip is too narrow. Similar problem at the bottom with an inadequate strip and the sides have inadequate brushes.

7 January 2026
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Reply from BlocOut

We’re sorry to hear the blind didn’t fit as expected and that you had to make adjustments to install it. Thank you for your feedback on the sealing and light gaps. We would love the opportunity to review the fitting and see how we can help, please contact us at hello@blocout.com.

Rated 5 out of 5 stars

Just what I needed

My wife has complained for years if there is any light in the bedroom. I've tried black out foils to some effect, but not enough.
The BlocOut blinds have been a great success! No light gets past them.
Having, in the past, measured for roller blinds and got is very wrong I was pleased to have the option of insuring against my measurements being wrong - they weren't.
Even though I ordered the blind just before Christmas they arrived in record time. Fitting was relatively simple and they look good now they are in place and doing the job.
Thank you. An excellent product.

7 January 2026
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Reply from BlocOut

Thank you for your lovely review. We’re really pleased to hear the blinds have finally solved the light issue and that the measuring process went smoothly for you. Great to know they arrived quickly and were straightforward to fit. We really appreciate your kind words.

Rated 5 out of 5 stars

Exvellent customer service when I…

Exvellent customer service when I called with a query and excellent quality product when it arrived

8 December 2025
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Reply from BlocOut

Thank you for your review. We’re really pleased to hear you had a great experience with our customer service team and that you’re happy with the quality of the product. We appreciate your feedback.

Rated 5 out of 5 stars

Finally proper black out blinds

Absolutely LOVE my new black out blinds and when they say black out these blinds are that black out you can’t see your hand in front of your face you literally have to turn a light on or use your phone torch to see where you’re walking they ain’t heavy to install the only constructive criticism I have is the insulation yes it does come with instructions however it is still tricky I do think there should be a QR code to scan and there be a step by step online instructions with detailed pictures or even a video of insulation as that would of made it a lot easier for us as I’m neurodivergent and dyslexic so things like this are difficult for me hence why I prefer videos or proper pictures other than just reading an instruction like “slide part A into part B and use one screw to secure it” other than that I will absolutely be buying more BlocOut blinds and have recommended them to family and friends

10 November 2025
Unprompted review
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Reply from BlocOut

Thank you for such a thoughtful and detailed review. We’re really pleased to hear you love the blackout effect and found the blinds manageable to install. Your feedback about clearer visual guides, especially step by step videos and QR codes, is genuinely helpful and will be shared with the team as we continue improving our instructions and accessibility.

We really appreciate your recommendation and support, and we look forward to helping you with more rooms in the future.

Rated 5 out of 5 stars

Amazing sleep

The product is very high quality, easy to install and easy to use. Customer service was fantastic and answered my query promptly. Delivery on time.

Our quality of sleep has improved significantly. The blackout really is black - so much that I now have to set my alarm to wake up rather than being woken at dawn by the light pouring through the window.

Two things to point out but not a criticism - you cannot leave your windows open; it creates a vacuum and the breeze pulls the blind from the side rails. You MUST measure accurately to the mm, or it will be difficult to fit perfectly.

We will be buying for other rooms!

24 January 2026
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Reply from BlocOut

Thank you for your detailed review. We’re really pleased to hear you’re happy with the quality, installation, and the difference the blackout has made to your sleep. It’s great to know our customer service team could help quickly too.

Thanks again for your support and we look forward to helping with any future rooms.

Rated 5 out of 5 stars
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Reply from BlocOut

Thank you for your review. We’re really pleased to hear you’re happy with both the product and the service.

We appreciate your feedback.

Rated 5 out of 5 stars

Blinds are perfect

Blinds are perfect. I work shift and I’m now sleeping a lot longer during the day

18 December 2025
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Reply from BlocOut

Thank you for your review. We’re delighted to hear the blinds are helping you get better rest during the day.

We really appreciate your feedback.

Rated 5 out of 5 stars

Blackout blind working well

Our blackout blind is working well and of good quality. We had experience installing a Velux version but this one has to fit in a window recess, so we had to be super accurate when measuring for them to cut to size. Our recess is also not exactly square, but within their tolerance, and it needed a little care when installing. It’s now dark and warm. Happy with results.

16 December 2025
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Reply from BlocOut

Thank you for your review. We’re really pleased to hear the blind is working well for you and that you’re happy with the final result. Accurate measuring and a little extra care during installation can make all the difference, so it’s great to know everything came together and you’re enjoying a darker, warmer room.

We appreciate your feedback.

Rated 5 out of 5 stars

Very easy instructions

Very easy instructions, super easy to fit. Looks great

16 December 2025
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Reply from BlocOut

Thank you for your review. We’re really pleased to hear the instructions were easy to follow, fitting was simple, and that you like how the blind looks. We appreciate your feedback.

Rated 5 out of 5 stars

I purchased 3 blinds

I purchased 3 blinds for my three bedrooms.
I am delighted with them all.
Thank you very much.

4 December 2025
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Reply from BlocOut

Thank you for your review. We’re delighted to hear you’re happy with all three blinds and really appreciate your support.

Rated 5 out of 5 stars

Blackout for our toddler!

We are very pleased with our blind. We have installed it in our toddler’s room and he is sleeping very well! We watched a few videos online to check we were installing it correctly and it all worked well and are happy with the fit.

10 December 2025
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Reply from BlocOut

Thank you for your lovely review. We’re really pleased to hear the blind is helping your toddler sleep well and that the videos made installation straightforward. We appreciate your feedback.

Rated 5 out of 5 stars

BlocOut Smart blind

We ordered in the Hibernation Sale and after a week was told not to expect before Christmas break.
Dispatched and arrived after Xmas break. For two nightshift workers it's an absolute game changer!
We ordered the Smart Blind and all accessories - expensive but worth every penny!!
Easy measuring and fitting, would definitely order again.

10 January 2026
Unprompted review
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Reply from BlocOut

Thank you for your great review. We’re really pleased to hear the Smart Blind has been a game changer for your sleep and that you found the measuring and fitting straightforward. We truly appreciate your support and are glad it proved worth the wait.

Rated 5 out of 5 stars

Fabulous blinds!

We love our BlocOut blinds! They give our children the total darkness they need to sleep peacefully, even in the summer when days are long and the sun rises early. Absolutely couldn't live without them. They also help with blocking the sun in the summer and keeping the room cooler. Thank you BlocOut!

8 December 2025
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Reply from BlocOut

Thank you for your lovely review. We’re so pleased to hear the blinds are helping your children sleep peacefully and keeping the rooms comfortable during the brighter months. We really appreciate your kind words and support.

Rated 5 out of 5 stars

I’m really pleased with my BlocOut…

I’m really pleased with my BlocOut blind 👍 It arrived before I expected, easy to fit and works a treat.

16 December 2025
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Reply from BlocOut

Thank you for your review. We’re really pleased to hear your blind arrived sooner than expected, was easy to fit, and is working well for you. We appreciate your feedback.

Rated 5 out of 5 stars

Impressive company and products

Impressive company and products. Great customer service and excellently built blinds that fit perfectly, and are easily assembled. Hard to find products this well-crafted these days.

16 December 2025
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Reply from BlocOut

Thank you for your wonderful review. We’re really pleased to hear you’re happy with the craftsmanship, fit, and ease of assembly, and that our customer service made a positive impression.

We truly appreciate your kind words.

Rated 1 out of 5 stars

Measured the window as described

Measured the window as described, and triple checked the measurements. As the recess is 10mm out from the bottom to the top, the blind was supplied at the smallest size, meaning that it was too small at the top

9 December 2025
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Reply from BlocOut

Thank you for your feedback. We’re sorry to hear the blind didn’t fit as expected due to the recess variation. If you’d like us to review your measurements and see how we can help, please contact us at hello@blocout.com.

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