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BlocOut Reviews 5,901

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting prompt responses and helpful resolutions to issues. Many people found the user experience to be amazing, with easy and straightforward installation processes. The product itself is often praised for its effectiveness in blocking out light, significantly improving sleep quality for many users. However, some customers were dissatisfied with the product's quality, mentioning instances of damage upon arrival or issues with parts not fitting correctly. A few other people also felt that the ordering process could be problematic, with delays due to out-of-stock fabric or difficulties with precise measurements, which are crucial for a perfect fit.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many praise the product for its effectiveness in blocking... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the high quality, durability, and... See more

User experience

People report positive experiences with user experience, often praising the ease of installation and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process straightforward... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent... See more

Based on these reviews

Rated 4 out of 5 stars

We needed blinds for our daughter's room and saw BlocOut online. Straight away, we were impressed with the clever design, and good value. They seemed easy to install based on what we saw online, and... See more

Rated 4 out of 5 stars

Arrived. Good quality product but slightly mis measured and scuffed / damaged possibly in transit. Excellent customer after care ensured speedy replacement and now works well. Slight improvement in f... See more

Company replied

Rated 4 out of 5 stars

I started looking at these blinds for both bedrooms in my home since I moved in and finally got round to ordering. I found fitting these was fairly easy but the measurements need to be exact highly re... See more

Rated 5 out of 5 stars

We have bought these blinds before and love them. Initially, we didn't think we wanted one in the ensuite bathroom, but had a change of mind. They are brilliant at blocking out light and easy to fit,... See more


Company details

  1. Blinds Shop
  2. Bedroom Furniture Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

At BlocOut we understand the importance of quality sleep and how it can impact every aspect of your life. That's why we are passionate about designing blinds that deliver proper blackout, helping you to get a better night's rest. The BlocOut blind gives you proper blackout thanks to light-blocking side rails, a rubber seal and premium blackout fabrics, offering an effective sleep aid day or night. From a state-of-the-art manufacturing facility in the UK, our team of dedicated professionals create precision-cut, made-to-measure blinds quickly and efficiently for customers around the world. We continuously improve our supply chain sustainability and performance by using practices that protect employees, the local community and the environment. This includes preventing pollution, reducing emissions and recycling. Plus, we always strive to use materials, energy, and other resources more efficiently when we can. The patented design of the BlocOut provides excellent light exclusion in your bedroom, nursery, or media room. The high-quality blackout fabric is encased in an easy-to-install aluminium cassette, with precision-engineered light-blocking siderails and a brush seal on the lower edge of the blind. Together these durable components provide a proper blackout solution, making it the ideal sleep aid. BlocOut has been recognised as for its outstanding design and innovation by ‘Red Dot’. The expert jury in product design stated - "Thanks to its especially sophisticated material composition, the BlocOut performs outstandingly in its function as a blackout element while additionally improving the indoor climate."


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 49% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

For how extortionate the price is, this should work better

We've had our BlocOut blind for approx. 9 months now. It does not completely black out as advertised, due to leakage in each 4 corners - We've had to add additional taping to hide these leaks. Furthermore, the bottom seal has to be pulled down extremely tight, in a normal pull down action isn't sufficient and light leaks the whole strip across the bottom too. The most irritating part of all of this is that the blind material is forever coming out of the groove of the blind frame, no matter how gentle operation is - it always fails. The most frustrating part of a very expensive blind is that the material cannot stay inside the frame and trying to fix it in the thick of nap time / bed time routine is not easy either because you have to put your arm up through the blind WHISLT it is down and in situ?! A really frustrating purchase. We won't be buying another for our next child, we'll just buy a cheap blind and tape it like we've had to with this one.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I received my order and the side rails…

I received my order and the side rails were too big. Try to contact customer care twice but got no reply. I would never buy of them again. Very poor customer service. They are quick enough taking the funds but when there is a problem they don’t want to know. Beware everyone.
The blinds are poor quality and I got a better quality from Kavanagh at a better price and better customer service.

14 April 2026
Unprompted review
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Reply from BlocOut

We’re sorry to hear you’re unhappy with your experience.

We can see that you contacted our customer service team. While we always aim to respond as quickly as possible, our auto-response does advise allowing up to 2 working days for a full reply. In your case, we responded within 1 day, but we haven’t received a reply from you since.

We’d still very much like to help resolve this for you, as it appears the issue may be related to the sizing of the side rails. Please do get back in touch at your convenience so we can assist further and work towards a suitable solution.

Rated 5 out of 5 stars

Simple and straightforward

The ordering process was relatively easy. The blinds that I ordered arrived before the promised date, and by carefully following the provided instructions, they fit fine.

25 March 2026
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Reply from BlocOut

Thanks for your review, pleased to hear your comments.

Rated 3 out of 5 stars

Nice design but difficult installation for wide window

Nice design. Maybe not great for really wide windows. It was really hard to put up for wide window, 2 people, discovered that it was 4mm short length ways so it didn’t fit into the bracket. Had to make something up. Using it though and the blackout works pretty well.

17 March 2026
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Reply from BlocOut

Thank you for your feedback.

We’re really glad to hear you like the design and that the blackout is working well. We’re sorry, however, that you experienced difficulty during installation and that the fit wasn’t quite right for your window.

It’s a shame we didn’t have the opportunity to assist you at the time, as we would have been more than happy to help resolve this for you. If you would still like any support or advice, please don’t hesitate to reach out to our customer service team and we’ll do our best to help.

Rated 5 out of 5 stars

Blocout blackout blows other blinds away

Amazing! Blinds that are actually blackout.
We researched and took a while to decide on the blinds. Measured our window as per the video more than once!
They are for my postie son who has an East facing window so needed proper blinds so he could sleep and nap after walking those 20k steps a day. We also fitted them ourselves.
Excellent company
One happy son
Thankyou

13 April 2026
Unprompted review
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Reply from BlocOut

Thanks for your review Jenni, pleased to hear your son is happy with his BlocOut blind.

Rated 3 out of 5 stars

Good idea but needs refining

The top and side pieces that go into the recess have a very strong adhesive on them. This can make it difficult to get the side pieces perfectly plumb as once the piece touches the wall it can't be repositioned without damaging the wall. Also the tension on the blind is too strong. When the blind is moved half way up it doesn't stay there. It gradually creeps up until it is fully open

23 March 2026
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Reply from BlocOut

We’re sorry to hear about the difficulties you experienced during installation and with the blind’s tension. The adhesive is designed to provide a secure hold.
Regarding the tension issue, this typically occurs if there is a slight twist in the side rails. We would recommend checking that the side rails are perfectly straight and plumb using a level, as this should allow the blind to grip correctly and stay in position when adjusted.

If you need any further assistance or guidance, please don’t hesitate to get in touch with our customer service team and we’ll be happy to help.

Rated 5 out of 5 stars

Absolutely brilliant. Made the world of difference

We chose BlocOut Blinds mainly because they were the only company we could find that offered a wide range of patterns and not just single colour blinds. We went with the Green Tractor pattern for the baby room and the Sun and Moon pattern for the bedroom. Everything arrived in good time and was quick and easy to fit, two sticky pads, 4 nails and 2 screws. Everything else fitted in to each other. They were easy to fit with good instructions. We did have an issue with one of the side rails, we contacted customer support, Eimear replied straight away and sorted it out without any fuss at all, which was brilliant. The blinds fit perfectly, look great and make a huge difference. I didn’t realise how much better I’d sleep in a completely dark room. I no longer feel groggy when I wake up and I look forward to going to bed for another good nights sleep, we were also skeptical about the noise reduction. But they actually do reduce the noise from outside. Next door have a water feature that runs 24/7 and sounds like a faulty toilet cistern, we can’t hear that anymore (which is awesome 🤗) and the dawn chorus from the birds is now just a murmur. Even the wind and rain noise is reduced, all aiding to a better nights sleep. Now it’s so dark we’re finding other sources of light that we didn’t notice before, like digital displays, a multiplug that has a green LED that now seems too bright and the gap around the door that lets in light from the hallway. So we’re working on removing all sources of light wherever we can. I’d recommend BlocOut Blinds to anyone. They’ve been great.

8 April 2026
Unprompted review
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Reply from BlocOut

Thank you so much for your review! We’re delighted to hear how happy you are with your BlocOut Blinds and that you’re enjoying both the look and the benefits they bring.

It’s great to know that you found the installation process straightforward and that everything arrived on time. We’re also really pleased that our customer support team was able to help quickly and efficiently when you needed it.

Thank you again for your recommendation and for taking the time to share your experience.

Rated 2 out of 5 stars

Not a proper blackout curtain

The curtains have major defects which doesn't block the light properly. After paying a lot of money it's not working as its advertised. A lot of false advertisement around it. The support never responds. Keep away.

12 March 2026
Unprompted review
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Reply from BlocOut

We’re really sorry to read your review and to hear that you’re disappointed with your blinds.

We take feedback like this very seriously. However, we’ve been unable to locate any recent emails or enquiries matching your review, and we also can’t find any orders linked to your email address.

We’d really like to investigate this for you and get it resolved as quickly as possible. Please could you reach out to our team at hello@blocout.com with a few more details about the issue, along with your order number?

Rated 5 out of 5 stars

Brilliant level of blackout

Does what it is meant to. Blocks the light really well.
Prompt delivery and good communication with the team when my blind didn’t fit and they replaced the necessary parts.
Have recommended to friends and family.

12 March 2026
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Reply from BlocOut

Thank you for your review Natalie. We’re delighted to hear that your blind is doing exactly what it’s meant to and blocking the light effectively. It’s also great to know that our team was able to help quickly when you needed replacement parts.

We really appreciate your recommendation to friends and family.

Rated 5 out of 5 stars

Excellent customer service

A part was broken several years after purchase. Customer service very quickly replaced it free of charge, really delighted!

1 April 2026
Unprompted review
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Reply from BlocOut

Thanks for your review Ben, pleased to hear this!

Rated 5 out of 5 stars

Great product

Great product - easy to order and install providing a fully dark room

17 March 2026
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Reply from BlocOut

Thanks for your review Simon, pleased to hear this.

Rated 3 out of 5 stars

Not quite perfect.

Probably 3.5.

The pros - quick delivery and they really darken the room when shut correctly. They do the job, but...

The cons - instalation isn't straight forward. Whoever designed their manual has never put the blind up or seen someone steuggle to interpret it (honestly, which screw is which couldn't be less clear!).
I had read a review about it being a little small and it is exactly that. My two windows were 1600mm, then why did one come saying 1600 and the other 1599? I don't get it. Also, they weren't the size. The 2mm and 3mm difference for each meant that one kept falling so I had to hold it and put the side bars to keep it in place - it worked.
Another thing, the sticky bit that says you can un-stick: don't! It comes with the paint and never re-sticks. I guess that's why they give you the nails.
Fixing the side bars with the screw in that tiny rail was a massive pain. Too difficult. There should be another way!
Lastly, the rubber at the end doesn't feel solid. If it is under direct sunlight it will become brittle - I am dreading that. It is also under a lot of force as you need to really push it down to ensure it is working as a black out. The first day I realised it needed to go further to prevent light coming in.

What I learnt and did on the second blind:
1) I fixed the guides to the blind before and put it in place, then marked with pencil where the guides should go and stuck them there. Wokerd lovely! Pencil can be erased.
2) Have the side bars close by.
3) For the blind to work well, push slightly back to release the 'break' and slide up or down. When closing, push down well, the "toothed" bit should grab all of the lower part.
4) Consider adding 1mm when putting the width measurement, it would have helped me loads with both blinds.

There will be small areas of light coming through, maybe 1mmx1mm but it is a great result overall once they are in place.

For consideration, i still haven't really tested how they engage with the trickle vents in the windows. Moisture seems to accumulate more.

16 March 2026
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Reply from BlocOut

Thanks for your review. We’re pleased to hear that you’re happy with the overall blackout effect and delivery.
Your comments about the instructions and fixings are very helpful, and we’ll be sure to pass this feedback on to our product team.
We’d also recommend reaching out to our support team if you have any concerns about specific components and they can happily assist. The email is hello@blocout.com

Thanks again for your feedback.

Rated 5 out of 5 stars

Excellent blinds

Excellent blinds, so easy and honestly game changing.

16 March 2026
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Reply from BlocOut

Thanks for your review Frankie, pleased to hear this.

Rated 5 out of 5 stars

Prompt delivery and perfect product

Prompt delivery and perfect product. Easy to install, and blocout result. Happy child, Highly recommended

16 March 2026
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Reply from BlocOut

Thanks for your review George. Pleased to hear that you would recommend.

Rated 5 out of 5 stars

does what it says on the tin

Every please with my Blocout blind it arrived within the 2 week timescale and installation was simple and was please with the finished blind and it blocks out the light, would certainly buy another one for buy other bedroom.

2 April 2026
Unprompted review
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Reply from BlocOut

Thanks for your review Philip, pleased to hear this. Thanks for choosing BlocOut

Rated 5 out of 5 stars

Communication

Communication, product quality and fit, delivery time.

5 March 2026
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Reply from BlocOut

Thanks for your positive review Paul. Pleased to hear this.

Rated 5 out of 5 stars

Really good product

Really good product. Helped to keep our bedroom in darkness and our rest is better. Easy self installation

4 March 2026
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Reply from BlocOut

Thanks for your review, pleased to hear you are happy with the product.

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