Blitzhandel24 Reviews 

There was a small problem where they responded very quickly and worked to satisfactorily resolve the issue.

Blitz handle 24. I went to buy a DVD burning software from their website. On looking at the products I wanted a DVD burning to a video so I could play on a DVD player. The product look quite clear DVD burning software so I purchased it thinking I had a great software. Then on realising I bought a DVD burning software but , video to dvd wasn't on this disc, I explained to them that I wanted a video DVD burning software so I can transfer video files to a dvd player. They said we're sorry but that software doesn't do that job. Ah I said well, why didn't you make it clear because it seemed to me that it was a DVD burning package. Could you please give me the video to DVD software in exchange for what I've already paid? They said no. I was very disappointed. Firstly because they told me I couldn't get my money back I said well that's not fair because if you buy a product you take it back to a shop and you exchange it for the right product that you want. That's the law. Well we are sorry because you clicked the you give up your right for a refund when you purchase the product. So if you ever buy a product from this company, you will not get a refund because you click it and you abstain from that refund because you purchased it so you'll never get your money back. You won't get anything else in exchange so be very careful. It's a little bit scamish if you ask me. Very disappointed. I found the customer service not very reasonable, very rigid and unwilling to provide the right product. So I wasted my money on a product I couldn't use and therefore was really annoyed bad company. Bad customer service don't buy

Their ESET keys are not global as advertised. They're actually USA-region keys that happen to work in the UK, but they are not valid worldwide. When I contacted customer support, they kept giving me the runaround instead of taking responsibility for the misleading listing. This was my first purchase from them, and it will definitely be my last. I recommend staying away from this seller.

Order #1146288

Could not access my account to renew expiring deals so emailed for help. Amelia Chwist responded within just a few minutes having resolved access issue - great and very polite service. 10/10

Couldn't down load with Windows 11 Not much sympathy with the company, No refunds.t Customers please read the small print carefully Why are they blocked on Windows 11?.

I recently encountered a complex activation issue with the software, which turned out to be caused by invalid entries in my system's hosts file. The support team was helpful throughout the process, and once the root cause was identified and cleared, the program activated successfully and now works perfectly.

The only downside was that the overall resolution process was quite slow. However, given that the technical issue itself was non-standard and complex, the delays are understandable. Overall, I am satisfied with the support provided and would recommend their software.

Don’t buy if you’re in the UK. It’s been over 2 weeks and delivery still hasn’t arrived and extra customs is charged and not declared at the time of purchase. Ridiculous.

The licence I bought said “Global”, but that was a lie; it’s asking me to use a VPN to activate it. It’s a scam company and completely untrustworthy.

Great company to work with - supported us with software for our business. Very friendly and responsive via email to help resolve any problems quickly. Thank you!!

I have used them several times without any issues. Today, thanks to there poor website in terms of usability/responsiveness I have received been charged (and received) twice for the same product. You would have thought it would be a straightforward to refund but they have refused to do so - so I have charged back. My custom lost forever. Be very wary,

Needed help to install Bitdefender Anti Virus Plus.
Amelia was very patient and helpful, sent instructions.

Having eventually located your company I was very please with the response in re-setting up my products. Amelia Chwist was very helpful

I have been well served by Blitzhandel before when ordering and resciving competitively priced products So I was hoping to order some new licences of different products from them but needed some assurance conserning compatibility with Windows 11
Amelia Chwist was quick to respond and her well informed answers stopped me form ordering some incompatible products

Unauthorised selling of TurboCad

After contacting imsi design we were told that we have gotten a counterfit product and a fake lisence key.
This happend 4 times in the span of 4 years.
bad customer service and no refund as of yet

Good price for the products. Excellent after-sales support, which more then outweights the extra euro if you find a lower price somewhere. I recommend.

I lost the use of a program which I purchased from this company a few years ago. I could not find the USB program drive and so I contacted the company by e-mail on Sunday 10th. May asking for their help. I received an automated response immediately stating that one of their support team would contact me during office hours. This morning, Monday 11th. May, I received an e-mail from Amelia Chwist asking for certain information so she could help me further. Luckily, in the meantime, I had found the USB and reinstalled the program which is now working again. I was overwhelmed by the speed of the response from Amelia. The company is in the Netherlands and I live in London. I can honestly say in all my years ( I am 75 years old) that this has been the best and fastest customer support service I have ever experienced.

I purchased IMSI Designs Turbocad from this company. Their website says they are Official IMSI Design partners, well after contacting IMSI Support to get the latest update they told me I have purchased an Unauthorised product and they can't offer any support.
Blitzhandel24 refused to give me a refund.
Think twice before any purchase from Blitzhandel24

They sold me licence for Ashampoo PDF reader which was used multiple times and activated too many times so it’s not working. Ashampoo confirmed this. No answer from Customer Service no refund. Case passed to police and relevant departments. Avoid if you don’t want to lose your money

Ordered an M365 Family license for 12 months. Contacted and spoke to the Helpdesk to confirm that I was ordering the correct license, when digital delivery would occur.
The support person (Fin) was very responsive and confirmed the information I required hence I placed my order.

There was a slight issue with the confirmation page not being generated however when I went to PDF it the confirmation details were there.

Upon reading reviews on the business I was apprehensive however having made direct contact any concerns about ordering disappeared.

Thanks for your help team!
I'll be back for future software purchases.

Fraudulent listing on thier website of Windows Server 2025 Essentials. The Essentials eddition is pre-licenced for 25 Users, 50 Devices and 10 vCore. What I received is Windows Server 2025 Standard, this requires additinal User/Device licences and Core licences. I contacted their support and was told that even though it is Server Standard, it is same as Essentials, a total lie. They have refused to make a refund. I have reported it to Microsoft Fraud.