Blinkrx Reviews 391

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 335 reviews, reviewers had a great experience with this company. Many customers found the delivery service to be quick and efficient, with medications arriving promptly and often earlier than expected. People appreciated the clear communication at every step, from refills to shipping, and the helpfulness of customer service representatives in providing information and addressing concerns. The pricing was frequently highlighted as a major positive, with many finding the costs to be much lower than other options and even free in some cases, making expensive prescriptions affordable. However, some customers also noted issues with product effectiveness, experiencing side effects like blurring or finding the medication ineffective for their condition. There were also concerns about inconsistent pricing, with some reporting unexpected cost increases and difficulties in getting clear information or assistance from customer service regarding these changes. A few other people also felt that the customer service was unhelpful or that the company's processes were confusing, leading to frustration and delays in receiving their medications.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some praising its effectiveness in relieving dry eye... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and fast delivery,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising it as fast, efficient, and helpful,... See more

Price

Users describe ambiguous interactions with price, with many customers reporting significant savings and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many reporting negative experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I was warned about the pain when first put the drops in, it would still be nice if it didn’t happen. Otherwise, no problems except blurring for about 30 min, after drops.

Company replied

Rated 4 out of 5 stars

I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the l... See more

Company replied

Rated 4 out of 5 stars

Once I talked w a human vs online I got straight forward information. I did not know that a sharps container was needed for disposal.

Company replied

Rated 5 out of 5 stars

The text support assistance is outstanding. Messages inform me of every step from refilling to shipping and lets me know that when they are contacting my physician's office as needed. When seeing Dr.... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The ease of it coming to my door

The ease of it coming to my door

2 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

The quick response and shipment

The quick response and shipment. The product has been effective.

14 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

Didn't refill my prescription for 3…

Didn't refill my prescription for 3 weeks after it should have been. Then takes a week to ship to me. Terrible customer service in general.

24 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

Easy access

Easy access, payment, and shipping.

2 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great service

Great service. Helpful in getting best price!

2 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

Speedy but Too Much Non-recyclable Packaging

Yes, it shipped quickly. However, I was not expecting such a big box and many non-recyclable ice packs and that big silver insulated bsg. That was too much!

5 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

Pricing is good and appreciate delivery…

Pricing is good and appreciate delivery to door.

21 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Quick and communicative

Quick and communicative. I didn’t realize I was auto enrolled for the next refill-I didn’t need it yet.

20 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Helping my eyes

Helping my eyes. Great package.

21 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

They burn and cloud your vision when…

They burn and cloud your vision when first put in, Does not last long. I believe they are helping. I am 85 with unsteady hands so I find trying to pull apart a little difficult. Thank you for first box. Hopefully not to expensive so I can continue.

20 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Fine but temperature concerns

I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the limits) so it just made me nervous. It’s not a good thing to feel when you already have medical anxiety and anxiety about taking the medication. It’s probably fine but some paper or information about this would be nice when temperatures are extreme.

6 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

fast service

11 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I have been a Restasis user for many…

I have been a Restasis user for many years, but over the years the relief was not as good. The Miebo has been a game changer. Working together, holding inflammation at bay and holding the moisture in the eye is the perfect combination for me.
Thank you, Blinkrx

16 February 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Very friendly and explained everything…

Very friendly and explained everything clearly.

26 February 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. The process was easy and I received my meds as directed.

2 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Thank you very much for your 5-star review!

Rated 5 out of 5 stars

Delivery was as promised

Delivery was as promised, no issues. Will be refilling each month.

14 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Thank you very much for your 5-star review!

Rated 2 out of 5 stars

What is BlinkRX?

I don’t really understand what BlinkRX is or does. I was recently signed up through my eye doctor for a prescription for Miebo, and they immediately sent me a bottle with no payment. Then halfway through the month I got a text saying that my prior authorization was denied and it would cost me $75.

They don’t have my insurance information on file and the information on file doesn’t seem like it’s tied to me in any way.

I’m not really sure where any of that came from or what BlinkRX does. Nothing was ever really explained to me. I don’t really understand why I can’t just get Miebo at my local pharmacy.

3 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

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