Blinkist Reviews 1,444

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 512 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service and the helpful, responsive staff. Many people highlight the quick response times and the efficiency of the support team in resolving issues. The service is often described as outstanding, with consumers appreciating the personalized and understanding approach. However, some customers also noted issues with the subscription process, particularly concerning auto-renewal without clear reminders. A few other people also felt that customer service response times could be slow or that the process for canceling subscriptions online was not straightforward.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting immediate and quick... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to automatic... See more

Service

Clients share positive opinions on service, with many reviewers expressing high satisfaction and calling it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more

Company replied

Rated 4 out of 5 stars

My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more

Company replied

Rated 5 out of 5 stars

The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more

Company replied

Rated 5 out of 5 stars

Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Customer Service…

Was having trouble connecting to app properly. They continued giving me support until I got it. They also followed up after I got connected to make sure everything was ok. Great customer service from the team.

5 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Scott, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

We had a mixup with my subscription

We had a mixup with my subscription, but they were very attentive and handled it accordingly. GREAT customer service. Which is rare, these days. HIGHLY recommend.

14 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi John, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Good stuff

Good stuff.

Quickly gives the gist of long books in just a few minutes. Great to figure out if the full book is worth reading.

15 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Chaim, thanks a lot for taking the time to share this. It’s great to hear you’re enjoying Blinkist, and we hope it continues to be a helpful part of your learning routine. All the best, Team Blinkist

Rated 5 out of 5 stars

I complained

I complained, my request was acknowledged, solutions were offered and I made a selection and it was fulfilled. Thank you

12 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Dewumi, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

The concept Blinkist embraces

The concept Blinkist embraces, of summarises books

15 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Gerrit, thanks a lot for your feedback. We're happy to hear you're satisfied with Blinkist. All the best, Team Blinkist

Rated 5 out of 5 stars

Really great experience with Blinkist support

Really great experience with Blinkist support. Huge thanks to Katarina, who helped me with my refund super quickly and very efficiently. Everything was handled smoothly and professionally, and I really felt taken care of.

I truly appreciate the help and will definitely come back to Blinkist in the future when the timing is right. Highly recommended!

15 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Nat, we’re so happy to hear you’re satisfied with your experience with Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

service good

3 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi there, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Jean from Blinkist customer service is a true professional. Thank you

I contacted a wonderful lady named Jean when I had a problem sharing my premium Blinkist membership with a close one. Jean worked diligently to resolve the issue. Her communication skills were excellent. I love the Blinkist app and their customer service is second to none. Thank you Jean and the team. I would highly recommend a subscription.

12 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Kath, thanks for letting us know how things went. We’re delighted to hear you had a positive experience and that our team could help make it right. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Great Customer support

Great Customer support. Solving problem quickly

11 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Pratik, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

very helpful

very helpful. Almost prompt answering. Went out of way to help me...empathy shown for my case

15 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Adeline, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Cool service

Cool service. I didn’t use it much though.

14 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jimothy, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning along the way. All the best, Team Blinkist

Rated 5 out of 5 stars

Abundance of quick info on many…

Abundance of quick info on many subjects. I like that one episode flows into another episode spontaneously.

14 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Michael, thanks a lot for taking the time to share this. It’s great to hear you’re enjoying Blinkist, and we hope it continues to be a helpful part of your learning routine. All the best, Team Blinkist

Rated 5 out of 5 stars

Great customer service

Great customer service

13 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Emma, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

I found that I was not using my…

I found that I was not using my subscription as I expected and the Blinkist customer experience team did the right thing by processing my refund. Due to this experience, I will consider the service again in the future.

9 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Timothy, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Great product and quick customer…

Great product and quick customer service.

14 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Daniel, it’s wonderful to hear you’re enjoying Blinkist. Delivering helpful support alongside great content is something we care deeply about, so thanks for letting us know. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Great customers service

12 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Joakim, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

Responsive and helpful

The team at Blinkist responded to my query timely and courteously. Their responses were thoughtful and helpful. Definitely a good experience!

9 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Judith, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

I’ve been using Blinkist for many…

I’ve been using Blinkist for many years, and it has consistently helped me absorb key ideas from books quickly. The summaries are clear and well-structured, and the audio feature is amazing. The narrators’ voices sound incredibly natural, making it a joy to listen to. Their support team is incredibly fast, polite, friendly, and genuinely helpful. Any issue I’ve had was solved promptly. The pricing is very reasonable, and I usually subscribe during the end-of-year or Black Friday promotions to get the best deals. Even after all these years, I still find new insights and enjoy revisiting summaries. Highly recommended for anyone who wants to keep learning efficiently.

14 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Tran Khanh Hiep, thanks so much for sharing this! We’re thrilled you’re loving the app, and it means a lot to know our support made a difference too. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

excellent

excellent : fast & reliable

6 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Daria, thanks for the kind feedback! We’re so glad you're satisfied with Blinkist. All the best, Team Blinkist

Rated 5 out of 5 stars

Fast friendly responses

Very fast turnaround if documents I needed. And very friendly. Thank you.

13 January 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Maria, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

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