Blindzonline Reviews 

1,744
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the materials and state that the products look wonderful once installed in their homes. Buyers also appreciate the helpful staff, simple online ordering procedures, and extremely fast shipping times. Many consumers point out that the items arrive securely packaged and fit their windows with absolute precision. However, some people mentioned occasional delays or minor communication issues with the delivery service. A few consumers noted small product flaws or inconveniences upon initially receiving their packages. Others experienced occasional difficulties when measurements were slightly incorrect or specific items required adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are beautifully made... See more

Delivery service

Customers had overwhelmingly positive experiences with the speedy delivery service, noting that orders and... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the items as beautifully crafted... See more

Order

People report positive experiences with order, highlighting that the process is straightforward and easy to... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction and noting that the company... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,744)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never will use this company again order…

Never will use this company again order 3 blinds
With the correct sizes all came to small try to have them corrected but staff are rude told me it is what I ordered and won't be getting my money back or a replacement so overall poor company to shop with

15 November 2024
Rated 5 out of 5 stars

Great Company

Great Company. Very Happy Great Service. This is our second order from this company and we are really happy better then the other company the blinds didn’t last long.

28 October 2024
Rated 5 out of 5 stars

Easy quick

Kept me informed delivered on time although delivery company delivered to wrong address. Pleased withnblinds

17 October 2024
Rated 5 out of 5 stars

Second time we have ordered replacement…

Second time we have ordered replacement blinds for our house. The service is second to none. The first time we put the wrong measurements (mm rather than cm) and the company checked before sending. Totally professional. Excellent quality, quick despatch and look amazing. Thank you. Would not hesitate to recommend.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Fast to respond

Fast to respond. Excellent pricing about two thirds of the other quotes. Let’s see how the fitting goes

10 October 2024
Rated 5 out of 5 stars

1st class service

Very quick turnaround from point of order to delivery. Good quality replacement slats, exactly what I was looking for. Finishes off my newly decorated conservatory a treat.

20 September 2024
Rated 1 out of 5 stars

They made them 5cms short and suggested…

They made them 5cms short and suggested that a fabric tape measure could have stretched by 5cms! It gave me a laugh on a Monday morning.They replaced them in the right length without charge.

18 September 2024
Blindzonline logo

Reply from Blindzonline

Hi Pamela,

Thank you for your feedback. We are sorry to hear that the initial product did not meet your expectations.

We would like to clarify that our website clearly advises using a metal tape measure, as fabric tape measures can stretch and cause inaccuracies. However, we were happy to replace your order free of charge with the correct length, in line with our commitment to customer satisfaction.

We strive to provide the best possible service, and we're glad we could resolve the issue promptly.

Please do not hesitate to reach out if there’s anything further we can assist you with.

The BlindzOnline team

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