Blindzonline Reviews 

1,744
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are beautifully made, fit perfectly, and arrive exceptionally quickly. Many people also appreciate the helpful customer support team, simple online ordering process, and secure packaging. Buyers often state they would gladly use the business again and recommend it to others. However, some people mentioned that delivery delays happened or that minor flaws were occasionally found in the items received. A few consumers also noted unexpected technical issues with specific motorized or tilted blinds. Despite these occasional setbacks, the overall satisfaction remains very high among buyers.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well made, beautiful, and fit... See more

Delivery service

People report positive experiences with delivery_service, highlighting remarkably speedy and efficient... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made construction and great... See more

Order

Reviewers highlight positive aspects of ordering, noting that the website is easy to use and the process is... See more

Service

Customers had positive experiences with service, highlighting great overall support, reliability, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,744)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Gray kobe thunder replacement slats.I have never ordered blinds online…

I have never ordered blinds online before so was abit sceptical but I found blinds online to be the best overall from start to finish it was so easy the prices are good I only orderd one but when they came I was so impressed with the quality and how fast they came I decided to order my bay window and another one for my landing all perfectly packed and so easy to put up myself im now going to order for the rest of the house I highly recommend to anyone that has had blinds fitted by other companies that charge a fortune to try these you won't be disappointed I'm one very happy customer now and in the future as they will be my go to for all my blinds now. Thank you 😊

28 February 2025
Blindzonline logo

Reply from Blindzonline

Hi Hayley,

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience ordering from us, especially as it was your first time buying blinds online. It’s great to know that you found the process easy, the quality impressive, and the installation straightforward.

Hearing that we’ve become your go-to for blinds means the world to us, and we truly appreciate your recommendation. We look forward to helping you with the rest of your home – if you ever need any assistance, we're always happy to help.

Thanks again for your support and kind words! 😊

Best wishes,
The BlindzOnline Team

Rated 5 out of 5 stars

I highly recommend this company. Brilliant service.

I wanted replacement slats and a new roller blind. They were so helpful when I rang over measuring the roller blind. Once I had done my measurements I rang back to place my order over the phone. The lady I spoke to was so helpful she took my order and said she would put it all in an email to me with the cost, and if I was happy to let her know and she would put the order through. I was happy with the cost so placed the order. My blinds arrived two days later. I am so pleased with them, and I will definitely deal with this company for any future replacement blinds. I would highly recommend them.

25 February 2025
Rated 5 out of 5 stars

Exemplary customer service!

Exemplary customer service!

My products arrived without top-fix brackets but the customer service team was highly efficient in addressing my concern. They sent out the fixtures a few days later as promised. Their pricing is also highly competitive after having gone through several companies of a similar business. I would definitely order from Blindz Online again in the future.

5 February 2025
Rated 5 out of 5 stars

Perfect fit

Easy ordering, arrived before due date, perfect fit...would definitely use again and recommend

12 February 2025
Rated 5 out of 5 stars

Great service

Great service, easy to use. Blinds come already to put up weighted and chained, took 2 minutes to put up. Fast delivery.

4 February 2025
Rated 5 out of 5 stars

Happy customer

Great service and quick delivery. Staff were also very helpful when answering my telephone queries.

21 January 2025
Rated 5 out of 5 stars

Replacement slats

Made an order to replace all the slats in my home and I’m so pleased with them all. Really high quality, lovely fabric and they look lovely up. Mine took longer than normal to come, but I chose a fabric that was out of stock. They did give me the option to change fabric for a quicker service but I wasn’t in a rush so I waited. Was the fabric had come back into stock, I had them within about a day, so really speedy service. I was kept up to date with everything and any messages were responded to within an hour or so. They were packaged really well for shipping too. I would definitely recommend this company to others and I’m so pleased I chose them.

31 January 2025
Unprompted review

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