Blinds To Go - NORWALK Reviews 40

TrustScore 4.5 out of 5

4.6

411 WESTPORT AVENUE, 06851 NORWALK, CT, US


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See what reviewers are saying

Rated 5 out of 5 stars

I have been in many blinds store,even in Hunter Douglas store and the level of service and price did not meet my expectation. Especially being a first-time homeowner. When I came in to your store. I w... See more

Company replied

Rated 5 out of 5 stars

I wanted to say I recently had excellent service from a store employee at the 411 Westport Ave, Norwalk Ct location. Valerie Collins was extremely helpful in guiding my wife and I through several opti... See more

Company replied

Rated 2 out of 5 stars

Akif the installer was fabulous! Can’t say enough things about him The something was missing or wrong with the main slider treatment. This was on Sunday. Three full days later and no call about... See more

Company replied

Rated 5 out of 5 stars

I worked with Alex from Blinds To Go in Norwalk, and the experience was excellent from start to finish. Alex was attentive and extremely knowledgeable about shades. He stayed focused on my concern... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 411 WESTPORT AVENUE, 06851, NORWALK, CT, United States

  • 2038401357

4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing service.

I have been in many blinds store,even in Hunter Douglas store and the level of service and price did not meet my expectation. Especially being a first-time homeowner. When I came in to your store. I was greeted with a warmer welcome. The staff was very helpful. Lystra help me understand the different types of blinds I needed for each room of the house. She was very patient understanding. And most of all I didn't feel rushed. Like the other stores.

5 May 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Thank you so much for sharing this Carnel, it really means a lot to us. First off, congratulations on your new home and this exciting new chapter! We’re truly honored you chose us to be part of such a special project. We’re so happy to hear you felt welcomed and comfortable in our store, and that Lystra was able to take the time to guide you through everything without any pressure. That’s exactly the experience we aim to provide. Thank you again for trusting Blinds To Go—we wish you all the best as you settle into your new home and enjoy the space!

Rated 5 out of 5 stars

Great location

Great location, positive atmosphere, extremely knowledgeable staff!! Highly recommend for quality products and service. Lystra is such a positive, helpful part of the team at this location!!

4 May 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Hi Christine, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Lystra is always helpful and confident…

Lystra is always helpful and confident in what she tells me.I have worked with her many times before

25 April 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Thanks for the great feedback on Lystra, Rita! We look forward to working with you each time and continue to look forward to future appointments with you!

Rated 5 out of 5 stars

Went in to blinds to go in Norwalk

Went in to blinds to go in Norwalk, Ct. I was very impressed by Lystra Mitchell. She was very knowledgeable and easy to work with. Left happier and satisfied.

19 April 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Hi Alex, we are thrilled to hear about your experience! We are pleased that Lystra was able to deliver exceptional service to you. Our goal is always to provide the best experience, and we love knowing that yours was no exception. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Valerie Collins at the Norwalk Blinds…

Valerie Collins at the Norwalk Blinds to Go was extremely helpful in resolving my recent issue. She is a gem!

14 April 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Hello Douglas, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Valerie was able to assist you effectively and that you found her help invaluable. We take great pride in our team and it's always wonderful to hear when they make a difference for our customers. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great atmosphere

Clean and professional

17 April 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Thank you so much for taking the time to leave us a review! Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Great Service!

I wanted to say I recently had excellent service from a store employee at the 411 Westport Ave, Norwalk Ct location. Valerie Collins was extremely helpful in guiding my wife and I through several options for blinds. She treated us as if we were family.

8 April 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Love to hear this, Peter! Thank you so much for your kind words and telling us about your great experience working with Valerie!

Rated 5 out of 5 stars

Great Customer Experience

I had a tremendous experience in working with Valerie Collins at store # 245 in Norwalk CT.
She was extremely knowledgeable on the product offerings, Upon construction of my office building I will be coming back and purchasing blinds for all my windows.
Regards
Kevin

17 April 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

LOVE to hear this, Kevin! Thank you for telling us about your recent experience with Valerie at the Norwalk showroom! We look forward to helping you again in the future!!

Rated 5 out of 5 stars

We have Evangelie who was a pleasure to…

We have Evangelie who was a pleasure to work with. Made sure to clarify everything for us, and did an amazing job walking us through exactly how everything will come out and customized things to fit our needs

14 April 2026
Unprompted review
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Evangelie provided you with such a positive experience. We strive to offer exceptional service, and your kind words affirm that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Blinds To Go Norwalk, CT

I worked with Alex from Blinds To Go in Norwalk, and the experience was excellent from start to finish. Alex was attentive and extremely knowledgeable about shades. He stayed focused on my concerns and answered all of my questions with confidence and clarity.
I’m especially grateful that the team handled the measuring—it made the process so much easier. Rich took the measurements, Dennis completed the installation, and everything turned out perfectly.
I am extremely happy with the results—my shades look fantastic, and I love that they are motorized!
Thank you Alex, Rich, Dennis, and the Norwalk Blinds To Go team for an amazing experience.

13 April 2026
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Thank you so much for taking the time to share your wonderful experience with us at Blinds To Go. We are thrilled to hear that Alex, Rich, and Dennis were able to provide you with excellent service and that you are delighted with your new motorized shades. We strive to ensure our customers receive the best service possible, and your feedback is a testament to the hard work and dedication of our team.

We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Blinds To Go.

Rated 5 out of 5 stars

Excellent service

Alex was very good at explaining our options for room darkening shades.

30 March 2026
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Hi John,
Thank you for your kind words! We’re thrilled to hear that Alex was able to guide you through your options for room darkening shades. We appreciate your feedback and look forward to helping you with any future projects!

Best Regards,
Blinds To Go

Rated 5 out of 5 stars

The simplicity of the whole process…

The simplicity of the whole process from in store consultation, to measuring, to installation was great! Huge thank you to the Norwalk, CT store team, keep up the great work!

26 March 2026
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Thank you so much for your kind words, Eric! 😊 We truly appreciate your feedback!

Rated 5 out of 5 stars

Our experience with this company has…

Our experience with this company has been excellent. We have had our whole house done with blinds & shutters and they (Tia sales person, schedulers & installers have done a wonderful excellent job from start to finish!

27 March 2026
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Hi Diana,
This truly means so much to us thank you for taking the time to share your experience! It’s amazing to hear that everything came together so smoothly from start to finish, especially with a full home project.

I’ll be sure to pass along your kind words to Tia, our scheduling team, and the installers they’ll be so happy to hear this. It really makes a difference to know their hard work is appreciated.

Thank you again for trusting us with your home it was a pleasure working with you!

Rated 5 out of 5 stars

How to win the windows you want

Although I’ve already posted a review, I don’t mind writing further. I want to thank the professionals, design consultant Andee Schoell, and installer Dennis. You showed me the right direction to go in, Andee, and Dennis did the exacting work solving any complications with skill. I am glad I went with the professionals. Electric solar shades optimized my beautiful views. Life is good. Thank you.

13 February 2026
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Thank you so much for your kind words, Jane! 😊 We truly appreciate your feedback!

Rated 3 out of 5 stars

Did not complete job and has not gotten…

Did not complete job and has not gotten back in terms of when the completion will be done. Follow up on my end took hours

9 January 2026
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Hello! We do see that a follow-up visit is scheduled for 1/21 to have your order completed. We do apologize for the large delay and lack of communication throughout the process. Thank you for your continued patience!

Rated 5 out of 5 stars

Very helpful sales and service staff

Very helpful sales and service staff
Blinds are great! Installer clean and froendly

10 January 2026
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

This is great to hear! Thank you for the great review!

Rated 5 out of 5 stars

Friendly and knowledgeable sales staff…

Friendly and knowledgeable sales staff were able to confirm that the product that I wanted would suit my space and requirements. They kept me informed about when product was ready and when it could be installed. Measurer and Installer were expert and courteous.

23 October 2025
Blinds To Go - NORWALK logo

Reply from Blinds To Go - NORWALK

Hi Kathy, We're glad to hear that our sales and installation teams met your needs! We appreciate you taking the time to share your positive experience with us.

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