Salesperson was very helpful. Installation went well and we are very satisfied with the blinds. I did not care for the fact that we had to pay in full before the work was completed, even though we had... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Installer Rich was extremely professional. He kept work area very clean and showed me how shades were installed and how to remove if I ever needed to do so.
Company replied
We placed our order for our blinds at the beginning of October. They asked us what color, came to get measurements, and confirmed with us what type of chains we wanted on the windows. We are now goi... See more
Company replied
Miles was fantastic—very detailed and thorough with my order. I feel really confident about measuring and installing everything myself, thanks to all the information he provided. I’d give 10 stars if... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
1304-08 BOSTON POST ROAD, 06460-2711, MILFORD, CT, United States
- 2038788304
4.6
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Blinds To Go - MILFORD
This is wonderful to hear, Joe! Thank you for the great review!
Quality products and service all around…
Quality products and service all around from profession personnel.
21 July 2026
Reply from Blinds To Go - MILFORD
Thank you for the wonderful review, Pete!!
Installer Rich was extremely…
Installer Rich was extremely professional. He kept work area very clean and showed me how shades were installed and how to remove if I ever needed to do so.
16 July 2026
Reply from Blinds To Go - MILFORD
We love to hear this, Kate! Thank you so much for your review!
Reply from Blinds To Go - MILFORD
This is great to hear, Hugo! Thank you for the wonderful review!
Great service and communication
Great service and communication. Prompt installation. Thank you.
9 July 2026
Reply from Blinds To Go - MILFORD
Thank you so much for your feedback! 😊
Satisfied Consumer
Salesperson was very helpful. Installation went well and we are very satisfied with the blinds. I did not care for the fact that we had to pay in full before the work was completed, even though we had made a sizeable down payment, but everything went well and the blinds really look good.
3 July 2026
Reply from Blinds To Go - MILFORD
Hi Phil, thank you for taking the time to share your experience with us. We are thrilled to hear that you are happy with your new blinds and your install was great! We appreciate your feedback regarding the payment process. Your comments are valuable to us as we continually strive to improve our services and ensure a fair and seamless experience for our customers.
Knowledgeable sales person and expert…
Knowledgeable sales person and expert installation
29 June 2026
Reply from Blinds To Go - MILFORD
Thank you for the great review, Michael! We are so happy to hear about your positive experience with our teams!
The whole experience was great
The whole experience was great
Installation was tremendous
I am very satisfied and would highly recommend them
10 June 2026
Reply from Blinds To Go - MILFORD
Thanks for sharing this Gerald ! We’re happy to hear everything went smoothly and appreciate your recommendation.
The installer Keith was fantastic
The installer Keith was fantastic! He was so polite and professional he went above and beyond!!
1 June 2026
Reply from Blinds To Go - MILFORD
Thank you so much for taking the time to share your wonderful feedback with us, Laurie! We are thrilled to hear that Keith provided you with such a positive experience. Your kind words about Keith's politeness and professionalism will certainly be shared with him and the rest of our team.
Ann Palmeri - Great service when ordering and…
Great service when ordering and installation person was excellent.
22 April 2026
Reply from Blinds To Go - MILFORD
Love to hear this, Ann! Thank you so much for the great review!
Miles was fantastic—very detailed and…
Miles was fantastic—very detailed and thorough with my order. I feel really confident about measuring and installing everything myself, thanks to all the information he provided. I’d give 10 stars if I could!
23 April 2026
Unprompted review
Reply from Blinds To Go - MILFORD
Hello Rob,
Wow ! Thank you so much for this amazing feedback!
We’re really happy to hear Miles took such great care of you and made sure you felt confident with your order, measurements, and installation. That level of detail is exactly what we aim for.
We truly appreciate your support (and the 10-star love!)
My experience has always been awesome…
My experience has always been awesome at this store in Milford. Great customer service, they listen and explain everything. From in store service to installing. Everything was done in a professional way and with sale prices.
9 March 2026
Reply from Blinds To Go - MILFORD
We appreciate you taking the time to share your awesome experience! We're happy to hear that you received great customer service, and that everything was done professionally.
Reply from Blinds To Go - MILFORD
This is wonderful to hear Steven! Thank you for the great review!
Reply from Blinds To Go - MILFORD
This is wonderful to Susan! Thank you for the great review!
Great product and Installer
Installer was wonderful, excellent at putting up the blinds, they look great. Product is really nice!
21 December 2025
Reply from Blinds To Go - MILFORD
We're happy to hear that the installation was excellent and that you are pleased with the product. Thank you for your positive feedback!
Arrived when scheduled, Excellent Install
Arrived when scheduled, very easy blind installation. Very neat and removed all packaging.
8 January 2026
Reply from Blinds To Go - MILFORD
We're happy to hear that the installation was easy and neat, and that everything arrived on time. Thank you for your positive feedback!
Was not told initially that the samples…
Was not told initially that the samples I was looking at would not be an option for my windows until I made half the deposit and the measurements were taken. Also was told that there would not be a gap between the window and the shade and there very much is. Overall very unhappy with the product and will not be recommending it.
15 December 2025
Reply from Blinds To Go - MILFORD
Hello Dominika, Thank you so much for sharing your experience I can honestly say I completely understand how frustrating and disappointing this must be. You should have had a clear understanding of your options from the start, and the gap between your window and shade is not the result we ever want for our customers. I’m truly sorry this has caused you stress.
We’ve looked up your order and are already in contact with your design consultant. Making this right is our top priority, and we will be reaching out to you tomorrow with a solution. I’ll personally make sure this gets handled quickly and that you’re fully updated every step of the way.
We really appreciate your patience, and we’re committed to turning this around for you your satisfaction matters to us, and we want to make sure you feel confident and happy with your Blinds To Go products.
Great service great blinds very pleased
7 January 2026
Reply from Blinds To Go - MILFORD
Hello Allen,
Thank you so much for your feedback!
We’re thrilled to hear you’re pleased with both the service and your new blinds. That’s exactly what we aim for!
Thanks again for choosing Blinds To Go we truly appreciate it!
Great Staff....very knowledgeable and…
Great Staff....very knowledgeable and patient
Great install - quick and very nice and on time
9 January 2026
Reply from Blinds To Go - MILFORD
We're glad you had a wonderful experience with our team! Thank you for your review.
Excellent process from ordering through…
Excellent process from ordering through installation plus excellent product and workmanship.
24 December 2025
Reply from Blinds To Go - MILFORD
So glad you had a wonderful experience, and you are happy with the quality of our products!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.