Blinds To Go - DAVENPORT Reviews 

excellent sales service really helped us find suitable coverings for our windows, installation was done perfectly.

Quality is excellent but most impressed with the installation, thoughtful, friendly and knowledgeable!

Everything was great. I asked the technician to please not place items on the bed though, which he did not honor. Next time best to place a sheet or drop cloth on the bed for tools to install the skylight. Other than that it was fabulous.

Purchased the new MOVE units from Blinds to Go... I am quite happy with the purchase. One of the four units had a small issue with the battery... with Mary Anne’s determination and help they were able to correct the issue with a replacement device and now with the four devices app synced up and in automation together I couldn’t be happier. Thank You Mary Anne for your help with my order. You were great to work with.

Competent staff. Good product.

Excelent service in store and at the installation stage!.

Hello. I’ve always been a fan of your company. Generally decent and professional communication and value for your money. This recent experience was poor. Staff even seemed frustrated by the poor communication and the processes and levels that were required for simple requests. Something your management team should be aware of and remedy.

I would have given four stars for the final look but there were two things that happened that made me only give 2 stars
1) the hardware provided didn’t work to secure the blinds. I ended up having to go get flatter screws so that the blinds would clip in.
2) upon opening the boxes with the custom blinds, I found one was correct (blackout) and one was incorrect (transparent). This was a huge pain because I had already waited for the blinds to arrive only to have to wait again for the correct one to be made.

Have found dealing with Blinds to go to be easy and consistently pleasant, staff, installer and the actual product have all been superb.

They are a well organized company not only a shop. Good working system..

There were repeated problems...All of them due to poor service, careless service or poor production in your factory. Blinds received had manufacturing problems & there was a measurement problem that was due to your salesperson neglecting to explain your systems...all measurements provided by me, the customer were exact, as the manager in the store can attest to. Repeated appointments for service person to come to our house were missed and incorrectly scheduled and we got many useless calls and wrong emails from your scheduling department. Redone piece was wrong on the first try, so it had to be done a 3rd time! I was promised the piece would be delivered to me but it wasn't. After it arrived in the store, I would have had to wait another 3-5 business days for it to get couriered less than 2kms to my house, so I had to go get it. $700 worth of blinds and I got put through the ringer. Better spend a bit more and get quality blinds and better service someplace else. Blinds To Go is pathetic!

It was easy to order our blinds and I was impressed with how fast they arrived

This was second experience with BTG. I will definitely have future business with the co. But my in store experience was not that great. But guy who came to take measurements and install was great. I was happy with his service.

The service was great, from consultation to installation. Appointments were quick and easy to arrange. My only complaint is that once the blinds were installed we noticed they were quite dirty. Not sure if there was some sort of residue from the manufacturing facility or what it is, but I'm a little annoyed because now I'll have to spend a good amount of time to clean each panel as it's quite unsightly!

We had an issue with a blind purchased a year ago and the staff at the Barrie store were amazing. The repaired product works better then new. Great service.

We have used Blinds To Go for many years, and always been very satisfied. This time I noticed a new procedure - asking customers to send in photos of their windows, so that their staff could check the conditions before putting through the blind order. A good idea.

I had very good and timely service from BTG and am extremely satisfied. Their agents at the Davenport Toronto location are well trained and very helpful and fast.

I would definitely use Blinds To Go in the future, the blinds are terrific.
The installer, Sean, was terrific and I was quickly able to choose the blinds, fabric, and style in the store with the help of a courteous and knowledgeable staff person.
Their COVID protocols were followed very well.
They were a bit too pricey for me but I guess you get what you pay for!