Blinds Direct Reviews 

92,771
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 10,982 reviews, reviewers overwhelmingly had a great experience with this specialized manufacturing company. Customers frequently praise the high quality of the products and the exceptionally helpful guidance provided for measuring. Consumers also deeply appreciate the swift delivery times and the remarkably supportive assistance offered when handling product exchanges or replacements. Some people were dissatisfied with occasional delivery delays and frustrating communication problems regarding missing items and stock updates. Reviewers additionally noted specific physical issues involving broken mechanisms, missing parts, or faulty components upon opening packages. Despite these occasional drawbacks, most buyers remain thoroughly satisfied with their purchases and readily recommend the overall online shopping business.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality, beautiful... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well made, feature excellent... See more

Order

Reviewers express great satisfaction with the fast and easy online ordering process. Consumers frequently... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive quickly and on time in... See more

Service

Clients share satisfaction on service, frequently praising quick response times and helpful support agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called Blinds Direct a little earlier and Lucy answered the phone. It was a query rewarding replacement tie backs I had just received which don’t go around the curtains. (Curtains very thick-loads... See more

Company replied

Rated 5 out of 5 stars

I applied sure fit to my order with renovations underway at home, needed time to make sure everything fit correctly. Liam from customer service was more than happy to help, walked me through the p... See more

Rated 5 out of 5 stars

Really painless process of getting our blinds changed due to a wrong measurement would highly recommend surefit incase of wrong measurements Liam was really helpful in resolving the issue and whole pr... See more

Rated 5 out of 5 stars

The whole process was easy. The video on measuring has ensured that the curtains are a perfect fit. I appreciated knowing the exact cost of the curtains. I was kept informed throughout the process of... See more

Company replied



Company details

  1. Window Treatment Store
  2. Corporate Office

Written by the company

Made to measure, made with care. At Blinds Direct, we believe creating a home you love should feel simple. From our dedicated facility in the heart of Yorkshire, our skilled team makes thousands of bespoke window furnishings every week, combining quality materials, expert craftsmanship and over two decades of experience. From made-to-measure blinds and curtains to shutters and coordinating home accessories, our collections bring together thousands of colours, fabrics and styles, with options for every room and every way of living. By bringing the experience online, we make it easy to explore, measure and order from the comfort of home, with helpful guidance and support available along the way. Whether you're shopping with Blinds Direct in the UK or Ireland, you'll find the same focus on quality, choice and making made-to-measure feel straightforward.

Up to 70% off High Street Prices from Blinds Direct

Written by the company

Best prices guaranteed
Here at Blinds Direct, we are proud to offer up to 70% off High Street Prices. We utilise the highest quality materials and manufacturing methods to ensure every product is beautiful, functional and durable. We are so confident in this quality, we offer a 5 year guarantee. But we also want to assure you that you’re receiving the very best value. Defined by quality and craftsmanship, with the best prices guaranteed.

5 Years Guarantee on All our Products

When you shop with Blinds Direct, you are investing in a product that will stand the test of time

Our blinds, curtains and home furnishings are handcrafted by a highly skilled team in our West Yorkshire premises. Our experts utilise the very best materials and manufacturing methods, ensuring that every product is attractive, functional, and will enhance your home well into the future. We're so confident about the quality of our products that we offer a 5 year guarantee. This beats most other manufacturers, who only guarantee their products for one to three years.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

93K reviews

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4.5

All reviews

(92,771)

10,845 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to measure and place the order

Easy to measure and place the order, then I realised I had ordered the wrong side control (right side instead of left side). Rang customer services right away and spoke to Maria who was really helpful. After checking the order, Maria advised me that, on the particular blinds that I ordered, the control can be fitted on either side.

22 September 2026
Unprompted review
Rated 4 out of 5 stars

The blind is great but only with me due…

The blind is great but only with me due to a miracle! The blind was delivered to a totally different address although correctly labelled. This in a different town, different name ,different postcode.
The miracle was that this random address was my brother!

18 September 2026
Rated 2 out of 5 stars

Poor customer service and not listening

Poor customer service. Roller Blind was made too long for recess and bottom of cord would have ended in the basin.
They still insist that blind was correct length even though their own records show it is 35 cm longer than ordered.
So much heavier and bulkier.
Kept saying they make it a bit longer than ordered. Didn't listen or look at photos I sent and refused to reorder.
Always been happy before with Blinds Direct but never again

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Maria and Katie.

Great service from Maria and Katie.
I ordered blinds along with the surefit guarantee, this is a guarantee that kicks in if you make a mistake with anything on the initial order. I measured wrong, called them up and literally 10 minutes later Katie helped me make a new order to replace my mistake at just postage costs - amazing service and great quality blinds, thank you

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, easy to follow measuring instructions, all our orders have always fitted perfectly, Connor was really helpful on the phone when we needed different fittings.

22 September 2026
Unprompted review

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