Blacks Business Brokers Reviews 

232
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally proactive, helpful, and professional throughout every single stage of the buying and selling journey. Reviewers frequently mention that ongoing communication is remarkably prompt, clear, and highly attentive, making complex property and business transactions feel exceptionally smooth and entirely stress-free. Some reviewers were not happy with communication gaps, explicitly mentioning that replies were completely missing, messages were frequently ignored, or that the team ultimately failed to successfully sell their business, leaving disappointed clients feeling entirely unsupported during critical commercial moments.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, highlighting the professional, proactive, and efficient... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising agents for their... See more

Response time

Customers experienced high satisfaction regarding response time, consistently praising the team for extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to applaud Amy Page, who dealt with the sale of our business. From start to finish, she was efficient, showed compassion, and was so communicative between both parties. Amy worked ha... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Joanne Joanne was fantastic throughout the whole process. Although she was acting on behalf of the seller rather than myself, she regularly checked in with... See more

Company replied

Rated 5 out of 5 stars

Really happy working with Black's, everything went much better & easier than I had anticipated. Amy ensured a fast, smooth sale & we completed within a few weeks! I would highly recommend.

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Grace from Blacks Business Brokers. From the very start, she was professional, approachable, and incredibly efficient. Her communication was prompt and clear... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

At Blacks Business Brokers we understand there is no substitute for knowledge and experience. Our dedicated and professional team has over 60 years combined expertise in the Business brokering Sector and therefore we know the important factors in achieving results. Blacks Business Brokers aims to provide a comfortable one-to-one experience with a unique way of launching businesses on to the market. Forward thinking alongside an innovative attitude are designed to offer a professional, efficient service on a more approachable level.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(232)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very responsive and helpful with…

Very responsive and helpful with provision of pertinent information and communication between all parties

25 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi,

Thank you for the 5 star review. It’s great to hear you found our communication responsive and that the information provided was helpful throughout. We’re really pleased to know the process felt smooth for you.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I got to connect with one of their member Grace, for business to buy, she was very helpful and responses was very quick, really grateful to deal with good guys over there. Would like to Thank.

I got to connect with one of their member Grace, for business to buy, she was very helpful and responses was very quick, really grateful to deal with good guys over there.
Would like to Thank.

24 October 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Dileep,

Thank you for the 5 star review. It’s great to hear how helpful Grace was during your search and that her quick responses made things easy for you. She’s really pleased to know her support was appreciated.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Best

I spoke to Harvey. He s explained everything very well. He s such a humble man.

19 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Sasi,

Thank you for the 5 star review. It’s great to hear that Harvey was able to explain everything clearly and that you found him so easy to speak with. He’s really pleased to know his support was appreciated.

The Blacks Business Brokers Team

Rated 4 out of 5 stars

Harvey was very accommodating

Harvey was very accommodating, efficient and quick in dealing with my concerns. Nothing but good service I got from him.

14 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Yvonne,

Thank you for the rating. It’s great to hear how accommodating and efficient Harvey was while helping you. He’s really pleased to know his support made a positive difference.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I found Amy to be very helpful and a…

I found Amy to be very helpful and a true professional. She was in regular communication from start to finish. Nothing was too much trouble. I can wholeheartedly recommend her.

18 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Navtej,

Thank you for the 5 star review. It’s great to hear how helpful and professional Amy was throughout the process, and that her consistent communication made everything smooth for you. She’s really pleased to know her support meant so much.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Helpful and Quick Response

It’s very nice to speak with Liam and received the useful information. Always helpful and quick response, excellent service. Thank you Liam.

14 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi,

Thank you for the 5 star review. It’s great to hear that Liam was able to provide the information you needed and that his quick responses made things easy for you. He’s really pleased to know his help was appreciated.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Thank you

I would like to express my sincere appreciation to Amy for her professionalism and exceptional support throughout my journey in exploring the purchase of Takeaway Shop. From the very beginning, she has been extremely kind, patient, and consistently helpful, acting fairly and professionally between both parties.

Even though the sale has not gone ahead from my side, I am genuinely grateful for the opportunity to work with her. Amy’s communication has always been clear and timely, and she has handled every stage with great care and respect. It’s truly reassuring to work with someone who values transparency and treats both buyer and seller equally.

I have been very happy with the service provided and would not hesitate to work with Amy again in the future for any business opportunities.

Thank you once again, Amy I really appreciate everything you’ve done.

Kind regards,
Ram Pokhrel

14 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Ram,

Thank you for taking the time to share such a detailed and thoughtful review. It’s wonderful to hear how much you valued Amy’s professionalism, fairness, and support throughout your journey, even though the purchase didn’t go ahead. She’s truly pleased to know her communication and care made the process clear and comfortable for you.

We really appreciate your kind words and are glad to hear you’d be happy to work with Amy again in the future.

The Blacks Business Brokers Team

Rated 1 out of 5 stars

SCAMMERS - Avoid & Run Away

SCAMMERS - Run Away!

I had a restaurant to be sold in London. They called me asking to sell the restaurant. The vendors valued it at £60,000, and 21 years of lease remained. **Content Removed for Flagging** For almost 4 months, there was not even a single lead or viewing was arranged. Such a Shame on them.

When asked, they said that they will definitely close in a week or two. But nothing happened, I was piling the bills of the rent and others. Landlord was pressurising me for the rent and others. But they were very cool without any action. Finally, the landlord took over the restaurant.

We emailed this to BBB and said it was disappointing. They didn't reply, instead they ghosted us. After 8 months they sent an invoice for the sale of restaurant which they didn't even do.

**Content Removed for Flagging** I have the list and screenshot of all the negative reviews of Blacks Business Brokers and planning to publish them by buying a domain very shortly.

And, if you want to see their reputation, see their annual accounts submitted to Companies House for company number 06648404. They claim that they sell 100s of Business, but only Debters instead of revenue.

Now, I will get a threat or a court notice for writing this detailed review about them.

15 October 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Thank you for taking the time to leave a review Sally. After a thorough review of our records, we can confirm that we do not have any client matching the details described here. The statements made are not consistent with our processes, documentation, fee structures, or any valuation or communication history held by our business.

Several claims in this review are factually incorrect:
• We do not provide or promote inflated valuations as suggested.
• We do not charge the fee structure described.
• We have no record of any instructions, communication, or invoices that correspond in any way to the events outlined.
• The claim that we “pay agencies to delete negative reviews” is entirely false. We have never done this and would never engage in such a practice.

Given the seriousness of the allegations, we respectfully request that you please provide verifiable evidence to support your statements so that we can investigate properly. Without this, we cannot confirm that you have ever been a client of Blacks Business Brokers.

We take our professional reputation extremely seriously and welcome all genuine, fact-based feedback. We ask that you please contact our Customer Care Team directly with proof of engagement so we can address this matter constructively and transparently.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Great service from Grace

Great service from Grace. Highly recommend 👍

13 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi,

Thank you for the 5 star review. It’s great to hear you received such good service from Grace, and she’s really pleased to know her help left a positive impression.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

5 star service from grace

12 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Olivia,

Thank you for the 5 stars. Grace is really pleased to know her support was appreciated.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

The Blacks Business Broker team are…

The Blacks Business Broker team are very proactive in achieving the sale of your business and have a very friendly and helpful customer service team.
A special thank you to Callum and Hayden for getting my sale brochure looking great.

13 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Eleanor,

Thank you for the 5 star review. It’s great to hear you found the team proactive and helpful throughout the process. Callum and Hayden are really pleased to know their work on your sale brochure made such a positive impact.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

very quick and efficient service.

Quick response from Hayden Williams.

13 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Mauro,

Thank you for the 5 star review. It’s great to hear you received such quick and efficient service, and Hayden is glad to know his prompt support was helpful.

The Blacks Business Brokers Team

Rated 1 out of 5 stars

Don’t trust this company

Don’t trust this company. They told me that there is no obligation or cost involved until I sold my business and that I never needed to agree to selling but when I told them I’d rather not sell the business they ask for thousands of pounds and threatening court action.

13 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

We are sorry to read your review and disappointed that you feel this way, particularly given the amount of work undertaken on your behalf.

For clarity, we carried out a significant amount of marketing, generated enquiries, and successfully secured a committed buyer for your business. This required substantial time, resources, and negotiation from our team. Unfortunately, after we had secured an agreed deal, you then chose not to proceed with the sale.

While you are of course entitled to change your mind, this outcome was unfair on the buyers involved, several of whom invested their own time, energy and costs throughout the process. The buyer who wished to proceed was understandably frustrated after committing to due diligence and the agreed terms.

Our terms of business, which were signed at the outset, explain the circumstances under which fees may become payable, including situations where a seller decides to withdraw after a buyer has been secured. These terms were fully explained and are standard within the industry.

We appreciate that deciding not to sell a business is a personal choice, but it is important to acknowledge the extensive work completed and the impact of a late withdrawal on all parties involved.

If you would like to discuss your concerns directly, we would be happy to do so and clarify any remaining points.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Grace from Blacks Business Brokers. From the very start, she was professional, approachable, and incredibly efficient. Her communication was prompt and clear throughout the entire process, making everything run smoothly and stress-free. Grace always took the time to answer any questions and kept me updated every step of the way. It’s refreshing to work with someone who genuinely cares about delivering great service. I highly recommend Grace and the team at Blacks Business Brokers — a true pleasure to deal with!

13 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Yuxin,

Thank you for the wonderful review. It’s great to hear how professional, clear, and supportive Grace was throughout the process. She’s really pleased to know her communication and care made things run smoothly for you.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

spoke with Liam Ferguson was very…

spoke with Liam Ferguson was very helpful very good job

13 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Liz,

Great to hear that your conversation with Liam was so helpful and that you were happy with the support you received. He’s very happy to know his help was useful.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

My experience with Grace was really…

My experience with Grace was really good. She was really helpful in helping me with what I wanted on the day. 10/10 service.

12 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Jordan,

Thank you for the 5 stars. It’s great to hear Grace was able to help you with everything you needed on the day. She’s really pleased to know you rated the service so highly.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Liam was super on chat service

11 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Faustina,

Thank you for the 5 star review. Great to hear Liam gave you such a positive experience on the chat service. He is really pleased to know his help was appreciated.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Hayden

They doing great job i am happy,

12 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Ponnampalam,

Thank you for the 5-star review. Hayden is glad to know his help has been appreciated.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

My experience with Grace Nganga was…

My experience with Grace Nganga was honestly amazing, she was very helpful and made my experience very easy and straightforward!

12 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Destiny,

Thank you for the 5 star review. It’s great to hear how helpful Grace was and that she made everything feel simple and straightforward for you. She’s really pleased to know her support made such a positive difference.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Harvey 5* doing job

Harvey 5* doing job. Great.

12 November 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Kugaruban,

Thank you for the 5 star rating. Great to hear Harvey made such a good impression and that you were happy with his support.

The Blacks Business Brokers Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look