Blackmoor Nurseries Reviews 

232
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants and trees, noting their healthy, vigorous condition and beautiful appearance upon arrival. Many people highlight the careful and secure packaging, ensuring products reach them undamaged. Reviewers also frequently commend the fast and efficient delivery service, along with excellent communication and responsive service regarding orders. However, some customers also noted occasional issues with packaging and delivery. A few people reported instances of damaged packaging, such as dented boxes or broken pots, and some mentioned loose compost upon arrival. There were also comments about delivery drivers mishandling packages, indicating a need for clearer labeling or more careful handling of fragile items.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the health and condition of... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent condition and health... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the quick delivery... See more

Service

Customers consistently note positive experiences with service, often recommending it due to excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second purchase from Blackmoor. Standard gooseberry and redcurrant in 2022, both excellent plants and doing well. As they were so good, I've now received and planted a James Grieve appl... See more

Company replied

Rated 5 out of 5 stars

After having issues buying a Pink Lemonade Blueberry plant from other nurseries / sellers I decided to give Blackmoor a chance due to their good reputation. Well it seems they live up to said rep... See more

Company replied

Rated 5 out of 5 stars

So far so good. I am blind and found choosing a nursery and then the actual fruit trees challenging. I discussed my phone order with a very helpful lady called Ann. She advised and supported rea... See more

Company replied

Rated 5 out of 5 stars

Although I couldn’t find a way on the online order form to specify delivery dates I couldn’t do, it was sorted out easily by phone. When they arrived I was so impressed by the standard of packaging. N... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center
  3. Wholesale Plant Nursery

Written by the company

Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(232)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered three Rhubarb Crowns and…

I ordered three Rhubarb Crowns and these plants are excellent, large crowns and the service was great the plants were well packaged and delivered on time, I will be buy more plants them.

26 May 2026
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Reply from Blackmoor Nurseries

Hi Andrew,
Thank you so much for letting me know! I’m really glad to hear you’re satisfied with the rhubarb crowns and that everything arrived in great condition. It’s wonderful to know the service met your expectations, and I appreciate your positive feedback. If you need anything else or decide to add more plants to your collection, don’t hesitate to reach out. Looking forward to hearing from you again.
Best wishes,
Jon

Rated 5 out of 5 stars

Three healthy large and growing goji…

Three healthy large and growing goji plants delivered
in record time.
Super happy.

26 May 2026
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Reply from Blackmoor Nurseries

Hi Ian,
Thank you so much for sharing your feedback! I'm really glad to hear that your goji plants arrived quickly and are healthy and thriving. It's always great to know that you're happy with your order. If you need anything else or have any questions about caring for your plants, please feel free to reach out. Enjoy your new goji plants!
Best wishes,
Jon

Rated 5 out of 5 stars

Excellent

I have ordered 2 blueberries. They arrived safely and well packaged. When I opened the box I was truly emotional how beautiful plants I received. Full of flowers already.
Very good quality.
Just amazing experience.
Highly recommend Blackmoor Nurseries!!!

7 May 2026
Unprompted review
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Reply from Blackmoor Nurseries

Hi Andrea,
Thank you so much for sharing your experience! I’m really glad to hear your blueberries arrived safely and that you’re so happy with their quality. It’s wonderful they’re already full of flowers – sounds like you’re off to a great start. Thanks also for recommending Blackmoor Nurseries. Enjoy your beautiful new plants!
Best wishes,
Jon

Rated 3 out of 5 stars

The vine was poorly pruned with too…

The vine was poorly pruned with too many branches. It will need many years to bring it back into shape.
Otherwise the plant was healthy.
The delivery was very good and the vine well wrapped.

27 April 2026
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Reply from Blackmoor Nurseries

Hi Keith,
Thanks so much for the update! I'm glad to hear the vine arrived safely and was well wrapped. It’s reassuring to know the plant is healthy, even though it might take some time for the pruning to be sorted out. I appreciate your feedback and will keep it in mind for future deliveries.
All the best,
Jon

Rated 5 out of 5 stars

Great quality plants

Great quality plants, well packed and quick delivery.

26 March 2026
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Reply from Blackmoor Nurseries

Hi David,
Thank you so much for taking the time to leave such a wonderful review for blackmoor.co.uk! It's great to hear that the delivery went smoothly and efficiently as well.
Thanks again for sharing your experience—it means a lot to us. If there's anything else we can do for you, please let us know!
Best wishes,
Jon

Rated 5 out of 5 stars

5L Brown Turkey Fig Tree

I ordered a 5L Brown Turkey Fig Tree from Blackmoor Nurseries. Customer Service was excellent, as was delivery. The tree is really good quality and a good size - I’m really happy with it.

10 April 2026
Unprompted review
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Reply from Blackmoor Nurseries

Hi Jane,
I'm really glad to hear that you're pleased with your new fig tree and that the service from Blackmoor Nurseries met your expectations. It sounds like you received a great quality Fig tree and that everything went smoothly. Thanks for sharing your positive experience—it’s always great to hear when things work out so well!
Best wishes,
Jon

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Easy ordering, blueberry plants arrived ahead of schedule and in perfect condition.
Well done Blackmoore I shall definitely be using your service again 👍

30 March 2026
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Reply from Blackmoor Nurseries

Hi James,
Thank you so much for taking the time to share your feedback! I'm delighted to hear that your ordering experience was smooth and the blueberry plants arrived ahead of schedule in perfect condition. It’s wonderful to know that everything went well for you, and your kind words mean a lot to us.
We look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
Thanks again for choosing Blackmoor!
Best Wishes
Jon

Rated 5 out of 5 stars

Great delivery service and quality of…

Great delivery service and quality of plants.

27 March 2026
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Reply from Blackmoor Nurseries

Hi Karen,
Thank you so much for taking the time to leave such a wonderful review. I’m absolutely delighted to hear that you liked our delivery service and that you were pleased with the quality and value of the plants. Your positive feedback means a lot to us, and it’s always great to know that our efforts are appreciated. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Many thanks again for your support!
Best wishes,
Jon

Rated 5 out of 5 stars

A nice selection of fruiting plants & trees

A nice selection of healthy fruiting plants & trees direct from the growers. Communications were helpful, payments easy and delivery was quick.

8 September 2025
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Reply from Blackmoor Nurseries

Hi,
Thank you so much for taking the time to leave such a wonderful review. I truly appreciate your kind words about the variety of fruiting plants and trees, as well as your comments on our communication, payment process, and delivery speed. It's always great to hear that everything went smoothly and that you were pleased with your experience. Your feedback means a lot, and I'm grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out.
Thanks again!
Jon

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. My order was held for a week, for my convenience. Then delivery was smooth and efficient.

24 February 2026
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Reply from Blackmoor Nurseries

Hi Amanda,
Thank you so much for taking the time to leave such a wonderful review for blackmoor.co.uk! We really appreciate your kind words about our customer service, and we're glad that holding your order for a week was helpful for you. It's great to hear that the delivery went smoothly and efficiently as well.
Thanks again for sharing your experience—it means a lot to us. If there's anything else we can do for you, please let us know!
Best wishes,
Jon

Rated 5 out of 5 stars

Nice, healthy rootstocks

I had to wait a little while to get them, but they were worth the wait. Very pleased.

24 February 2026
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Reply from Blackmoor Nurseries

Hi,
Thank you so much for sharing your feedback. I'm glad to hear that you found the delivery worth the wait and that you're pleased with the results. Your satisfaction means a lot, and I truly appreciate you taking the time to let me know. If there's anything else I can assist with, please don't hesitate to reach out.
Thanks again!
Jon

Rated 3 out of 5 stars

Good quality rootstock

Good quality rootstock, well packed and reasonably priced. Due to weather, these plants arrived late so I am not sure if they will get going in time to graft this year. I'll try anyway.

24 February 2026
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Reply from Blackmoor Nurseries

Hi David,
Thank you so much for taking the time to leave your feedback about our rootstock. We genuinely appreciate your comments on the quality, packaging, and pricing—it’s always encouraging to hear positive remarks from our customers.

We understand the weather caused a bit of a delay with your delivery, and I can assure you the plants still settle in well for grafting this season. Please let us know how things progress, and don’t hesitate to reach out if you have any questions or need support.
Thanks again for sharing your thoughts with us!
Best wishes
Jon

Rated 5 out of 5 stars

Helpful company

Helpful company that was willing to hold delivery until I was back from a break.

23 February 2026
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Reply from Blackmoor Nurseries

Hi Keith,
Thank you so much for taking the time to leave such a fantastic review! I truly appreciate your kind words and am glad we could accommodate your delivery schedule. We're always here to help and it's great to know our efforts made a difference for you.
Thanks again for your feedback and support.
Best wishes,
Jon

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service resolved the issue with courier delivery.
Very good healthy looking fruit trees & hedging received. Thank you!

23 February 2026
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Reply from Blackmoor Nurseries

Hi Alexandra,

Thank you so much for taking the time to share your feedback. I'm really glad to hear that you were pleased with the customer service and that the fruit trees and hedging arrived healthy and in great shape. Your appreciation truly means a lot, and it's always wonderful to know that everything went smoothly with your order. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thanks again for your kind words!
Jon

Rated 5 out of 5 stars

Ordered Quince A for grafting pear tree…

Ordered Quince A for grafting pear tree . Blackmoor Nuseries were excellent in delivery and keeping me informed. I ordered and realised I would be on holiday for planed delivery. Blackmoor dealt with my delay request and dispatched my order on time.
Thanks

24 February 2026
Unprompted review
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Hi,
I'm really glad to hear your order was managed so well, especially with your holiday plans! It’s great to know we took care of your request and made sure everything was delivered right on schedule. Thanks for sharing your positive experience—sounds like the grafting project is off to a smooth start.
Best wishes
Jon

Rated 5 out of 5 stars

Excellent service

Excellent service. Kept me informed throughout the process from ordering to delivery. My plants were very carefully packaged & arrived in a very healthy condition. I will definitely use again in the future!

23 February 2026
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Reply from Blackmoor Nurseries

Hi Matthew,
Thank you so much for taking the time to share your feedback! I really appreciate your kind words about the service and the care taken with your plants. It's wonderful to hear that you were kept informed throughout the process and that your plants arrived healthy and well-packaged. Your satisfaction means a lot, and I'm glad your experience was a positive one. Looking forward to helping you again in the future!
Best wishes,
Jon

Rated 5 out of 5 stars

Apple Rootstock

Excellent and easy people to deal with. Quality of the Rootstock was also Excellent and well priced.

23 February 2026
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Reply from Blackmoor Nurseries

Hi Peter,
Thank you so much for taking the time to leave such a wonderful review. I’m absolutely delighted to hear that you found our nursery easy to work with and that you were pleased with the quality and value of the rootstock. Your positive feedback means a lot to us, and it’s always great to know that our efforts are appreciated. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Many thanks again for your support!
Best regards,
Jon

Rated 5 out of 5 stars

Excellent plants

Easy ordering, usual excellent plants , arrived well packed and in quick time .

29 January 2026
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Reply from Blackmoor Nurseries

Hi Mr Mount,

Thank you for your lovely feedback! We're delighted to hear that you had a smooth ordering process and that the delivery met your expectations. It's wonderful to know that the plants arrived healthy and beautiful.

Your satisfaction is our top priority, and we truly appreciate your kind words and support. If you have any further questions or need assistance, please don't hesitate to reach out.

Best Wishes
Jon

Rated 5 out of 5 stars

Extremely pleased with fig tree

Easy to find what I was looking for. Prompt delivery with item well protected. Fabulous condition, with good buds/fruit.Very pleased.

28 January 2026
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Reply from Blackmoor Nurseries

Hi Mik,

Thank you for your lovely feedback! We're delighted to hear that you had a smooth ordering process and that the delivery met your expectations. It's wonderful to know that the plants arrived healthy and beautiful.

Your satisfaction is our top priority, and we truly appreciate your kind words and support. If you have any further questions or need assistance, please don't hesitate to reach out.

Thanks again!
Best wishes
Jon

Rated 5 out of 5 stars
Blackmoor Nurseries logo

Reply from Blackmoor Nurseries

Hi Helena,

Thank you for taking the time to leave a review! I am delighted to hear that you were pleased with the very efficient and helpful service you received.
Your feedback is greatly appreciated and helps us ensure we continue to provide the best service possible.

Best wishes,
Jon

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