I purchased this chair after doing quite a bit of research to find 'the right chair', and I can tell you that the Athena Pro chair is a fantastic product. Light years ahead of the chair that I had be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Established in 2021, Blacklyte is a pioneering brand dedicated to redefining the best gaming chair. Blacklyte is dedicated to creating the premium gaming furniture, empowering gamers to perform at their peak by integrating ergonomics and gaming. Blacklyte is more than a brand - it's a commitment to the gaming community and a promise of peak performance. Over the years, Blacklyte grown from a small vision to a global name, crafting industry-leading ergonomic gaming chairs and desks that set new benchmarks for quality and design. We are proud to be the Official partner of world class esports events such as Rocket League Championship Series, Fortnite Championship Series, Blast Premier, and, Shanghai Major, showcasing our dedication to the gaming community.
Contact info
Canada
- blacklyte.com
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great purchase, suggestion for additional protection during shipping
Recline lever appeared bent when chair arrived. Was almost flush against the chair. But it still seems to fully function, and was easily bent slightly outward with care so that I can recline with no trouble. Would suggest better shipping protectiin for this part of the chair. Other than that, I have throughly enjoyed this chair. Would recommend.
Best gaming chair I have ever had!
Great chair! Worth every penny. Looks great and is extremely functional for game play. A must have in my opinion.
Most comfortable chair I’ve had
I am software developer and spend 9-14 hours a day sitting at my pc. This is the first day I can sit in all day and not have back issues with!
Responsive and quick to action :)
This chair has been amazing
This chair has been amazing! It's so durable and high quality I love it.
Great product at a good price point
The quality of this product for the price point is excellent.
The chair came very well packed and protected.
Was easy enough to put together and the gloves and tool provided were handy.
The chair feels very solid when put together and is very comfy.
Been using it for just over a week now.
I work from home so spend a decent amount of time in the chair on a daily basis.
Absolutely no issues so far,
My legs feel great even after an extended period sitting and no obvious pressure points causing issues.
The adjustable lumbar support is great and does the job for me.
I had a couple of questions so contacted the company and the response time was excellent.
Very friendly and helpful.
Overall, I can't complain so far.
This was my first high end chair and I looked and looked for weeks, so many options it was mind boggling.
Maybe I just got lucky but I'm very happy with my choice.
Arrived promptly
Arrived promptly, good quality materials.
Got an ATHENA X. The first days it didn't fell comfortable, I believe it was fixing my bad sitting habits, now it's way better!
High quality chair
High quality chair, comfortable. No complaints! I game quite a bit and spend a decent amount of time in it so comfort and durability is important to me.
Great customer support.
Bought a chair that so far has been sturdy and compared to many other gaming chairs, has been leaps above. Sadly somehow right hand side armrest got unscrewed with no way to screw it back, but luckily the support was quick and understanding and sent me a replacement armrest with low effort from me as a customer. Very happy about the chair and the speed of service.
Incredible Chair
First the chair itself was absolutely incredible it is functional and comfortable and is probably one of the best in this segment and I had a small issue a while and the way the customer support team responded to my concerns and helped resolve it was on an other level even going as far to shipping parts for my chair which are needed absolutely incredible.
Best gaming chair i’ve owned so far
Best gaming chair i’ve owned so far. Express delivery, arrived in just 4 days. Had an ergonomic chair before but this feels more comfortable and looks insane. Good for long gaming sessions with inbuilt lumbar support. Plus i got the Wuchang edition as it goes with my setup. Love it!!
10/10 would recommend
Great chair, highly recommend. Did unfortunately come with broken parts but customer service did a great job and got replacements really quick. Chair was very easy to assemble and the seat is very high quality. Daily use and still feels very comfy.
Amazing customer service and an even…
Amazing customer service and an even better quality product!
Will forever use Blacklyte products only!
Good customer service
Good customer service, quick responses from their team, and well built product. I love my Athena Pro Austin Major Edition.
Surpassed expectations
My chair was delivered 4 business days after being ordered. The chair surpassed my expectations of sturdiness and comfort. It is very comfortable for gaming and work. There was a minor imperfect on one of the plastic parts, I realized about a week after I received it and they sent the new guard right away. I just had to send a picture which was super simple. Great communication and service.
Excellent prices and ship times.
Purchase and shipping was easy
Purchase and shipping was easy, setup was easy, product is built well. I am happy with my purchase so far after the first few days!
Athena gaming chair
I got the Athena gaming chair, it’s exceeded my expectations right out of the box. Shipping was really quick, it was packaged really well, super easy to put together. So far for usage I’ve put about 40 hours of seat time into it, super comfy, adjustable in all the right ways. The only issue is a personal one - but the armrests could be a little softer. Other than that it’s a great bit of kit so far.
Possibly the worst order/shipping…
Possibly the worst order/shipping process I’ve ever experienced. Awful communication, if you order expect to be emailing them for updates just for them to give a super vague response that isn’t accurate “your order will be shipped next week” and “ your order will be shipped in 1-2 business days” to name a couple of my favourites.
I’ve just reached my 6th week of waiting for the chair, I never leave reviews for products online but I had to leave this one as a warning.
The chair arrived on the 4th of November meaning it took 6 weeks and 3 days, after leaving this review someone reached out to me and apologised for the customer support I received and gave me a £70 refund.

Reply from Blacklyte
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







