Blackcircles.it Reviews 969

TrustScore 4.5 out of 5

4.7

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Company details

  1. e-Commerce Service

About Blackcircles.it

Written by the company

🚗 Blackcircles.it: Compra Pneumatici Online! 💨

Stanco di complicazioni per cambiare le gomme? Su Blackcircles.it è tutto più facile! Basta inserire la targa del tuo veicolo o le misure dei pneumatici per trovare subito la gomma giusta per le tue esigenze.

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  • Facilità: Trova i pneumatici perfetti in pochi passaggi.
  • Velocità: Acquisto e prenotazione in pochi minuti.
  • Affidabilità: Montaggio professionale presso centri qualificati.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

969 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I have ordered 4 tyres with fitting at…

I have ordered 4 tyres with fitting at the listed garage , 6 days before fitting day, only 3 have been delivered, no one sent me any message about 1 tyre missing.
AVOID ON ALL COSTS
You will waste your time.

17 March 2026
Unprompted review
Blackcircles.it logo

Reply from Blackcircles.it

Hi,

This is the Italian Blackcircles Customer Care team.

We are truly sorry to hear about your recent experience. Your feedback is invaluable, and we appreciate you sharing your concerns. We strive to provide the highest level of service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know we are sorry for the inconvenience this has caused you.

Please contact Blackcircles UK - info@blackcircles.com

Il team Blackcircles Italia

Rated 1 out of 5 stars

Hi regarding damage claim from 11…

Hi regarding damage claim from 11 August it’s closed but My damage is still not fixed.Jenifer M from customer service sent me message guy from garage is responded to fix your damage.Hugh from pitstop 28August was sent me to The wheel specialist in Glasgow i was there but Colin @wheel specialist
Hugh, Colin @ wheel specialist. We don’t have a wheel to fit this car as is SUV. Our temp wheels don’t match up unfortunately. Sorry.
After that I got 2 more message from Hugh last one was on the 5 September
Hi Mr Kwapis,

I am waiting to hear from another company regarding your repair to be done at your home. As soon as I hear back from, I will give you a text.

I apologise that this has taken some time, but im doing everything within my power to resolve this matter.

Regards

Hugh
From 5 September I didn’t receive any info from them, was sent 2 more emails but no response.

11 August 2025
Unprompted review
Blackcircles.it logo

Reply from Blackcircles.it

Hi,
This is the Italian Blackcircles Customer Care team.

We are truly sorry to hear about your recent experience. Your feedback is invaluable, and we appreciate you sharing your concerns. We strive to provide the highest level of service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know we are sorry for the inconvenience this has caused you.

Please contact Blackcircles UK - info@blackcircles.com

Il team Blackcircles Italia

Rated 5 out of 5 stars

Suggested!

The only bad thing was the packaging, only a plastic veil, which has been holed during the journey.
Except this, everything was great. I definitely suggest this site.

31 August 2025
Blackcircles.it logo

Reply from Blackcircles.it

Dear Marco,
Thank you very much for your review!
We’re happy to hear that everything went well and that you appreciated our efforts in managing your order, from communication to fast delivery. We care a lot about the environment and, when possible, we try to reduce the packaging for this type of product, which will soon be installed and used on the road.
We hope to see you again as one of our customers.
Il team Blackcircles

Rated 5 out of 5 stars

Very good website and customer service

Very good website and customer service.
Really good product . Cost - benifit result really great , especially if you are not looking for a special tire or one tire with special performance, but anyway certified and safe. Quick shipment , really good price. Really approved and suggested.

6 August 2025
Unprompted review
Blackcircles.it logo

Reply from Blackcircles.it

Dear Antonio,
Thank you so much for your review!
We’re really happy to hear that you appreciated our efforts in handling your order.
It’s great to know that you were satisfied with the quality of our products and the fast shipping.
We hope to see you again soon for your next purchase!
Thanks again and see you soon!
Il team di Blackcircles

Rated 1 out of 5 stars

Mind the Tyers Date

mind the Date
I don’t know why they are asking to give rate after bad experience!! I ordered new tires to fit in July 2025 , and I received part manufactured in January 2025 and other in June 2024 !!!
8 months difference, and they couldn’t do anything to address this issue !!! Just useless and you have no choice to reject what they will ever fit …
Avoid don’t buy unless you get it confirmed and agreed before purchasing …

Update:
Got contacted by Ryan who confirmed no solution for this !! So costumers will keep receiving tires with different dates up to 5 years !!!
They offered discount for next purchase!! I said use the same discount to refund my purchase but they said we can’t !!!
… just be careful with your next purchases or go with Tyre Shopper they are much more professional …

7 July 2025
Unprompted review
Blackcircles.it logo

Reply from Blackcircles.it

Hi,
This is the Italian Blackcircles Customer Care team.

We are truly sorry to hear about your recent experience. Your feedback is invaluable, and we appreciate you sharing your concerns. We strive to provide the highest level of service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know we are sorry for the inconvenience this has caused you.

Please contact Blackcircles UK - info@blackcircles.com

Il team Blackcircles Italia

Rated 5 out of 5 stars

Good experience

Good experience, online transactions done well. Italgomme Mestrino people’s are accommodating, professional, amd highly recommended!

15 November 2024
Unprompted review
Blackcircles.it logo

Reply from Blackcircles.it

Gentile cliente,
Grazie mille per la tua recensione! Ci fa davvero piacere sapere che hai apprezzato l'intera esperienza di acquisto, soprattutto il lavoro del nostro centro convenzionato! Saremo felici di accoglierti nuovamente per le tue prossime necessità.
A presto e grazie ancora per la fiducia!
Il team Blackcircles.it

Rated 5 out of 5 stars

Everything was great

Everything was great. When the tire delivery was delayed by a day a customer service representative reached out to me immediately to make sure everything still works well for me. They then re-contacted me to confirm delivery.

16 April 2024
Unprompted review
Blackcircles.it logo

Reply from Blackcircles.it

Hello Petar,
very happy to hear that everything was great.
We look forward welcoming you again in the future.
A presto,
Team Blackcircles.it

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