Good service
Good service. Helpful people. Quite experienced. And good value for money. Highly recommended.
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Black Camel Tours . is a full service travel, tour operator and destination management company which offers a wide array of services to cater the needs of travel connoisseurs. We put forward unique solutions, paying careful attention to each client’s individual needs – to deliver successful and memorable destination management service that is reliable, safe, affordable and enjoyable for all clients.
Pfarrgasse, 61/21/4, 1230, Wien, Austria
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Good service. Helpful people. Quite experienced. And good value for money. Highly recommended.
I made the tour to Giza and GEM and the tour guides were exceptional! Rose was great coordinating and everything on time. Thanks Black Camel
I had a great experience with black Camel agency! Rose Attya was icredibly helpful,friendly and professional. She made the booking process (private tour for one day to Giza, transfer for airport)smooth and stres free. Me and my family highly recommend her services! She is the best! Thank u Rose!
I booked the ‘Full-day private tour with lunch and transfer’.
I was picked up on time and the driver did a great job overall, getting us safely to our destinations.
My tour guide Zainab, who introduced herself to everyone as Rosa, was unfortunately mediocre at best. She was able to say a little about all the places we visited, but she didn't have any in-depth knowledge and couldn't explain any historical contexts to me. I could have read what she told me on Wikipedia myself, which is not why I book a guided tour.
A visit to the Hanging Church was part of the programme. We did visit churches in the Coptic quarter, but not the Hanging Church. I even asked her later if one of the churches we visited was the Hanging Church, which she confirmed. After doing my own research later, I found out that this was a lie and that we had not been to the Hanging Church. She couldn't tell me anything about any of the churches because, according to her, she had never been to a church before...
On the contrary, in the churches I suddenly found myself in the role of a guide and explained something to her.
For a tourist guide, that's a poor performance by Rosa/Zainab.
Lunch was good, even though I had hoped for a less touristy restaurant.
The tour itinerary has potential if you have never been to Cairo and just want to take great photos, but Zainab/Rosa was unfortunately not suitable as a guide who is supposed to impart knowledge.
**Black Camel Tour – A Complete Scam! Beware!**
I don’t usually write reviews, but my experience with **Black Camel Tour** was so terrible that I had to speak out and warn others. If you’re thinking of booking with them, **please stop and read this first**. They ruined my trip, extorted money from me, and took advantage of me in every way possible.
### **$300 Extortion**
I booked my desert tour **two months in advance** and paid $100 through a platform (LAS). The owner messaged me right after booking, seeming polite and helpful, but it was all part of his manipulation.
The day before the tour, he suddenly **canceled my booking** and told me to cancel it. I was desperate because it was for my wife’s birthday, so I begged him to reopen the tour. That’s when he extorted me for an additional **$300**, turning a $100 tour into a $400 nightmare. I had no choice but to pay. He **hijacked my special day** and used it as leverage to take more money.
### **$50 Scam by the Driver**
Their driver, Mohammed, added insult to injury by **scamming me out of $50**. He convinced me to buy “special olive oil,” which turned out to be completely worthless. This was the tipping point for me—I realized this entire company is built on scamming tourists.
### **Fake Reviews Everywhere**
I’m certain that **most of the reviews you see on Instagram, Facebook, and trusted platforms like TripAdvisor are completely fake**. These people probably spend a lot of money to post glowing reviews and drown out the honest ones. But trust me on this: **this company is a scam from top to bottom**.
### **DM Me for Proof**
I have photos and all the details of how they scammed me. If you’re considering booking with them, **DM me, and I’ll send you everything**. My only goal is to warn others and stop this from happening again.
### **Final Warning**
Egypt is an incredible place, but **Black Camel Tour** tarnishes its beauty with shady practices and predatory behavior. **Book with them at your own peril.** Trust me—you deserve better.
**Stay away and spread the word. Let’s stop these scammers together.**
IN THE END STOPPING ONE OF YOU GOING WILL BE HUGE VICTORY ALREADY. BE CAUTIOUS ALL
Amazing tour guide - very knowledgeable and provided an excellent tour with great advice. Gave time to wander around without rushing to next location. Highest recommendation!
We had an amazing trip with Balck Camel yours to Alexandria. Our tour guide Omer was not only excellent in terms of knowledge of history of the place but also happened to be an amazing photographer. Lunch was amazing and the whole tour was smoothly arranged including the pickups and drops.
Cheers 🥂
Guide Hassan Moghrapy is knowledgeable and helpful. We are grateful to have him in one day luxor trip.
Guide Khaled is the most knowledgeable guide I ever met! He has sufficed experience and knowledge for all of the temples and tourist attractions. Also he is really warm and considerable, making us feel like home. If you want to deeply learn about the old Egyptian culture, don’t hesitate to contact him, and you will learn a lot from him.

Reply from Black camel Tours
We used Black Camel Tours to provide a transfer from Vienna airport to our hotel and back. Jacqueline was very quick to reply to messages and very helpful. Everything went smoothly.

Reply from Black camel Tours
Incredible! I ve joined a trip to Abu Simbel from Luxor, the driver & the guide is super nice and friendly all the time, absolutely will recommend my friends come here & travel have nice time here~

Reply from Black camel Tours
Our guide Khaled and driver give us a wonderful and tailor-made experience across west and east bank despite the hot weather. Always with the cold drink and lovely gifts .

Reply from Black camel Tours
Tour guide khaled is vary kind and to explain about the place which we tour, very good experience

Reply from Black camel Tours
Our guide Emad went above and beyond to make our tour customized to our interests and make us feel safe and comfortable. Despite it being over 107 degrees Fahrenheit outside he ensured we were able to travel at our own pace with time for pictures rest and also understanding when to shorten the path because it was so hot, and call our driver to pick us up immediately. He was great and took care of us from peddlers so they won’t bother us - which made us feel safe. A great time. Truly recommend it. One request would just be if they can accept credit card payments. Carrying cash and then paying at the end makes me nervous. Would rather get the payments completed before by card and not worry about getting charged for what by the end.

Reply from Black camel Tours
Thank you for your team, the tour guide who are Omar and Khaled, they made me a good day in Cairo and Luxor, they helped us to take lots of amazing pictures and wiling to tell us the history about Egypt. And the team is also efficient and helpful, they can solve the problem and doubt from me immediately.

Reply from Black camel Tours
Thank you Omar for a wonderful day touring the pyramids and the Egyptian Museum! It was an exciting and insightful day with lots of pertinent information! Definitely worth the experience

Reply from Black camel Tours
非常感謝我們的導遊Mr. Mohamed Bayoni在這次埃及之旅中給予我們極大的幫助。他不僅能夠說多國語言,還能夠深入淺出地向我們介紹埃及的神話和文化。在他的帶領下,我們不僅參觀了許多景點,還能夠完全理解埃及的歷史,並對金字塔的奧秘有了更深的認識。由於我們英文水平有限,Mr. Bayoni出色的中文能力讓我們在溝通上毫無障礙,這讓我們感到非常欣慰和感激。此外,這次行程中的司機、午餐安排和時間搭配都非常合理,讓我們的旅行十分舒適和愉快。如果有朋友想要來埃及旅遊,我們一定會毫不猶豫地推薦BlackCamelTours。再次感謝Mr. Mohamed Bayoni和團隊為我們帶來的難忘體驗!
We are extremely grateful to our guide, Mr. Mohamed Bayoni, for his tremendous assistance during our trip to Egypt. Not only is he multilingual, but he also has a knack for explaining Egyptian mythology and culture in an accessible manner. Under his guidance, we not only visited numerous sites but also gained a complete understanding of Egypt's history and a deeper insight into the mysteries of the pyramids. As our English proficiency is limited, we were particularly relieved and grateful for Mr. Bayoni's excellent command of Chinese, which allowed us to communicate without any barriers. Additionally, the arrangements for the driver, lunch, and timing throughout the trip were all very reasonable, making our travel comfortable and enjoyable. If any of our friends plan to visit Egypt, we would not hesitate to recommend BlackCamelTours. Once again, we thank Mr. Mohamed Bayoni and his team for the unforgettable experience they provided!

Reply from Black camel Tours
So helpful team, reply always in time, always kind and very organised as the company, as the trip what we got in Dubai. Dill , the guide was so so kind, and aware! We have got lots of experience on that day! 5*+

Reply from Black camel Tours
From the beginning the reception from airport was organized they put a sign board so I could recognize them clearly , they pick me up to the hotel without delay. the program was great I enjoyed it they took me to archeological sites and the tour guide was helpful full with knowledge I recommend this travel agency .

Reply from Black camel Tours
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