While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rubbish site

Rubbish site, horrendous customer service. Don’t buy anything from them, took weeks to ship and item was the wrong size, I emailed customer service 3 times and no reply. Opened a dispute through PayPal to get a refund of the difference and the emails I have received emails from ‘Maria Finance Manager’ that are just plain rude.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

Still have not received my product

Still have not received my product. No response to my emails and tracking number is a dud as the link does not work and they can't find the tracking number anywhere. Have lodged a paypal dispute. Very disappointing and will be following it up with the relevant Australian authorities.

14 October 2023
Unprompted review
Rated 1 out of 5 stars

I purchased 3 lamps last Christmas…

I purchased 3 lamps last Christmas never received them I tried endlessly to get in touch with them when I finally did she said they would re-ship them I never got them and then they never answered my emails again - no way to call them…..just email.

14 November 2021
Unprompted review
Rated 1 out of 5 stars

This website is a TOTAL scam

This website is a TOTAL scam! And they will steal your money.
It's been over 11 days since my money was withdrawn. The product is not shipped. Their email address doesn't exist, and bounces right away. So tried to get in touch on Instagram. Still no answer. so made a comment to their latest post, asking to please get in touch with me. They didn't, but they DID delete my comment from their post.
Guessing i'm one more comment away from being blocked...

10 February 2022
Unprompted review
Rated 1 out of 5 stars

If I could I would give no stars..trash…

If I could I would give no stars..trash products. Buyer beware..products advertised on Instagram and website are in stark contrast to what we actually received. Blackbrd do not reply to customer concerns or emails. Product I received not fit for purpose. Please be careful buying from this site.

8 January 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look