I tried Let Me Be Protein and the results were amazing! My client hair became smooth, shiny, and frizz-free from the first use. The application was easy and there was no strong smell, which I rea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don't buy this product. Unfortunately, the product I received has serious issues that make it unsafe to use: The jar arrived already open with no protective seal. The product looks par... See more
Company replied
I was a bit hesitant about shopping on an unfamiliar website, but gave it a try anyway. I purchased Felps Nanoplastia. Everything went smoothly. I received tracking information for my parcel (UPS) and... See more
Company replied
Great products will be definitely ordering again. If you use the keratin treatment make sure that you also ordered the Reconstruction products and apply straight after you rinse the Keratin. A... See more
Company replied
3.8
Great
297 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Danielle.
this prodoct is very usefull for…
this prodoct is very usefull for damaged hair and after using I have a very healthy hair thanks
11 December 2021
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Danielle.
I was buying hair botox
I was buying hair botox, but it comes cheap formaldehyde based keratin.
7 December 2021
Good quality products
Good quality products, correct delivery and very efficient. First time buying with BK Keratin and certainly going to buy again.
7 December 2021
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Danielle.
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Danielle.
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Danielle.
Parcel come in broken and no one sorted…
Parcel come in broken and no one sorted my case. Don't recomend this website
14 November 2021
Second time ordered from there without…
Second time ordered from there without any problems. First delivery took around two weeks and second time just 6 days I think.
So far I am happy costume
17 October 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
I am very happy with the quality and…
I am very happy with the quality and speed of delivery of the product. the product is perfect and very good to work with.
11 October 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Product is rubbish
Product is rubbish. It just a hair conditioner not a proper keratin. I lost money and nobody wants to deal with the problem
9 October 2021
The product arrived in few days
The product arrived in few days. Good quality and well written instructions on how to use it.👍
23 September 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Very good website
Very good website. For sure I will buy other time. Super fast, great price, I really recommend. :)
21 September 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
I really like Felps products.
17 September 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Fantastic product
Fantastic product. Fast delivery, everything as promised. Highly recommend it!
1 September 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Best products I have purchased in a whole
Best products I have purchased in a whole. Definitely recommend if you have thick frizzy hair. My hair so soft and easy to manage! Feel like a different person. Worth the price will pay again. The only thing I will say is if you are doing it by yourself. the fumes of the activator is very potent. My eye and noses were streaming and could taste the fumes. I had to stop a lot.
26 August 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Thanks for the black hair mask
Thanks for the black hair mask.
I love it on my blonde hair. Leaves very platinum!
7 August 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Excellent service
4 August 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Really good.
18 July 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Made no difference to hair.
9 July 2021
Reply from Bkeratin
Hello, Ranj! How are you?
This product is one of our best sales! We are sad to hear that you were not satisfied. Did you follow the application guide of the product? Please, remember that the application should be done by a professional for best results!
If you have any questions, please do not hesitate to contact me!
Warmest regards,
Rafaela.
Excellent results 👍🙂
8 July 2021
Reply from Bkeratin
Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.