I tried Let Me Be Protein and the results were amazing! My client hair became smooth, shiny, and frizz-free from the first use. The application was easy and there was no strong smell, which I rea... See more
Company replied
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See what reviewers are saying
Don't buy this product. Unfortunately, the product I received has serious issues that make it unsafe to use: The jar arrived already open with no protective seal. The product looks par... See more
Company replied
I was a bit hesitant about shopping on an unfamiliar website, but gave it a try anyway. I purchased Felps Nanoplastia. Everything went smoothly. I received tracking information for my parcel (UPS) and... See more
Company replied
Great products will be definitely ordering again. If you use the keratin treatment make sure that you also ordered the Reconstruction products and apply straight after you rinse the Keratin. A... See more
Company replied
3.8
Great
297 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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2nd order and this time is perfect
2nd order and this time is perfect. Customer services outstanding.
We ordered twice from BKeratin, the first time it was absolutely fine then the 2nd order came but the product leaked and less than 1/4 was left. I reported this to the company who were great and sent me another one. It arrived safely this time.
I must say it could be due to the transit but dealing with a company with great services is a peace of mind.
The product it selfs works like magic, it restores the hair repairs and it gives a sleek finish.
Easy to use and there is no fumes or any toxic materials. Smells lovely and most importantly leaves the hair soft as silk and very shiny.
8 April 2021
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Thanks 🙏 😊 I loved 🥰
3 April 2021
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Incredible quality product and fast…
Incredible quality product and fast delivery. Very satisfied and I intend to be a client of yours forever. Thank you very much 🥰
24 March 2021
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Amazing service and product
Amazing service and product! It arrived on time and I am in love with Portier results, my hair looks really shine and so straight, very soft as well and it was very easy to do. I super recommend bk keratin, for sure my next purchase will be with them again.
19 March 2021
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Reply from Bkeratin
Dear friend,
I am sorry that you were not satisfied with the result, we remind you that for best results the application must be done by a professional.
Regarding your sensitivity, it is recommended that you do a lock of hair test before applying a product.
We will send you an email so we can talk better.
If you have any doubts, please do not hesitate to contact me.
Rafaela.
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Satisfied customer
You were all fantastic to me I can’t thank you enough give me back has my money it’s just my hair that’s awful your product must be wonderful and you’re also kind thank you
22 February 2021
Reply from Bkeratin
Hi Angela!
As per our contact via Whatsapp, we have reached an agreement and hope to be given an opportunity to better serve you soon ❤😉😉😍
Sincerely,
Rafaela
I love this product
22 February 2021
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
Good product
16 February 2021
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
I absolutely loved it,it is amazing it…
I absolutely loved it,it is amazing it is brilliant ⭐⭐⭐⭐⭐ it did wonders to my her,it's silky,smooth,shiny,just fabulous.
13 February 2021
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,
Rafaela.
The shampoo and conditioner came and it…
The shampoo and conditioner came and it is very good but when we ordered the shampoo and conditioner they didn’t send a confirmation email or message.
9 February 2021
Reply from Bkeratin
Hello! We are happy to know that you liked the product.
Probably the order confirmation email was not sent due to a system error, we apologize for that.
If you need anything, I'm at your disposal!
Thanks.
Suelem S.
Very disappointed, not buying again.
Very disappointed with my product. Arrived late and a total mess covered in layers and layers of what looked like sellotape,1/3 product leaked all over the box.
Would not recommend and wont be buying again.
4 February 2021
Reply from Bkeratin
Hi Maria, how are you?
We are very sorry to hear about this, when this accident happens, please ask us to inform you, as we will do everything in our power to resolve the problem and make you happy. Please let me know how I can fix it.
Any questions do not hesitate to contact me.
Regards,
Suelem S.
I'm very happy with my keratin.My hair…
I'm very happy with my keratin.My hair is very soft and very easy to arrange. Very fast delivery. Many thanks. I will order again soon
3 February 2021
Reply from Bkeratin
Dear customer friend,
We appreciate your preference for our company.
Thank you for the vote of confidence, your satisfaction is our main objective.
I am at your disposal to answer any question!
Regards,
Suelem S.
Reply from Bkeratin
Hello Natalia, how are you?
We apologize for what happened, as our contact via whatsapp unfortunately your purchase is still going through the customs clearance process. As per your request, we have already refunded the amount paid. We look forward to a future opportunity to better serve you.
Regards,
Suelem S.
i ordered a product nearly a month ago…
i ordered a product nearly a month ago and i’ve still not received it and i’ve also got no updates on my purchase either!
26 January 2021
Unprompted review
Reply from Bkeratin
Hello Sabrina, how are you?
We apologize for what happened, please let me know your order number or name of the holder of the purchase so that I can check it in my system. Rest assured your shipment is assured.
Regards,
Suelem S.
Reply from Bkeratin
Dear customer friend,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main goal 😍
We are here to serve you always with all affection 😉
I am at your disposal to answer any question!
Best regards,
Suelem S.
Rubbish
Rubbish! I don't know what the product is like as Ups will not deliver it on a Saturday and I work full time and live alone, I would suggest getting another delivery service
14 January 2021
Reply from Bkeratin
Hello Peter, good morning!
How are you?
We apologize for what happened, we will contact the carrier to resolve the incident, we will be keeping in touch with you via e-mail of registration in our system.
Any questions do not hesitate to contact me.
Regards,
Suelem S.
Horrible experience
After using the nanoplastia, my hair became very dry and falling down like crazy
I will never try their products again and already get rid of It
11 January 2021
Reply from Bkeratin
Hello good day! How are you??
We regret that you were not satisfied with the product, we remind you that for best results the application must be done by a professional.
Please let me know if I can help in any way. please send me an email at info@bkeratinstore.com
Regards,
Suelem S.
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