Bjorgk Reviews 3,330

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional comfort of the footwear, often describing it as walking on a cloud and beneficial for various foot conditions like arthritis, plantar fasciitis, and lymphedema. Many appreciate the quality and durability, with some owning pairs for years, and the wide range of colors and styles available. The ordering process is generally seen as easy, and many are happy with their purchases, often buying multiple pairs for themselves and family. However, some people were dissatisfied with the product itself, noting issues like the material shrinking in the sun, an uncomfortable fit for flip-flops, or the large brand name inside the sandal. There were also concerns about delivery times, with some experiencing longer waits than expected, and a few reported issues with orders not arriving or difficulties with customer service regarding missing items or exchanges.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the comfort and pain relief provided by... See more

Quality

Customers consistently note positive experiences with quality, particularly praising the comfort and feel of... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and received their... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers report quick arrivals,... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers found it easy to order and received... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recommended these sliders to my sister, she has fibromyalgia and one of her symptoms is painful feet. I have a pair and find them very comfortable. Unfortunately, they were too wide for her and I ha... See more

Rated 4 out of 5 stars

This is not the first time I am getting this footwear. I am familiar with it and very happy with it. Better communication this time around would have given it 5 stars. I bought 6 pairs, 3 came firs... See more

Rated 4 out of 5 stars

Great products. Very comfortable footwear. Have bought twice before as gifts also. Delivery was a bit longer than anticipated but arrived safely.

Rated 4 out of 5 stars

Mixed reviews to be honest. I have ordered sliders twice before and although the order experience is good i have to say Unfortunately I am not overly thrilled with this order. Sliders are great!! Flip... See more


Company details

  1. Foot Care
  2. Boot Store
  3. Clothing Store
  4. Fashion Accessories Store
  5. Shoe Store
  6. Youth Clothing Store

Written by the company

Discover our Nordic clothing and accessories. Find our 2 best-sellers: Nordic socks and Cloud Sliders. Choose Bjorgk for a colourful, modern and comfortable look!


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Avoid this company.

Still awaiting a response from customer services as one of my products was missing from my order.

I’ve messaged customer services, I’ve replied to their face book page and I’ve submitted a review on here. All have been ignored.

Be careful before ordering as there’s little you can do when things go wrong. Now I understand why they don’t let you pay through PayPal! They don’t want you to get a refund.

1 November 2024
Unprompted review
Bjorgk logo

Reply from Bjorgk

Thank you for posting 2nd feedback that has the same concern.

Thank you for bringing this to our attention. Upon reviewing our records, we found that we received one email from you regarding your order, and we responded within 3 hours of receiving it.

We understand that the size 3-4 green slippers were missing from your order, and we apologize for any inconvenience this may have caused. We’ve already addressed this issue in our email and are taking steps to ensure it is resolved as quickly as possible.

If you have any additional concerns or need further assistance, please don’t hesitate to reply to our email. We’re committed to making sure you receive your complete order.

Rated 3 out of 5 stars

I ordered Two different size shoes and two different types.

I ordered Two different size shoes but both pairs didn’t fit.I had to wait for the sandals to come to arrive but they didn’t fit.I e mailed for a return not but it took some time.Eventually i had a replybut they wanted photos which i provided then the sent me a return notei printed it off and went to the post office and handed the parcel in.I recieved confirm notice straight away and the money was returned.That part was very well organized.

18 October 2024
Unprompted review
Bjorgk logo

Reply from Bjorgk

Hello David,

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the initial fit issues with the shoes and the time it took to process your return request.

We’re glad to hear that once the return process began, it was smooth and well-organized, and you received your refund promptly. Your feedback helps us identify areas where we can improve, and we’ll work on streamlining our initial response times to ensure a more seamless experience in the future.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm Regards,
Team Bjorgk

Rated 5 out of 5 stars

I absolutely love wearing these

I absolutely love wearing these, especially when I am on holiday, they are my most comfortable footwear, I suffer from Plantar Facilitis....but not when I am wearing these, they ease my foot pain brilliantly. These little beauties are like walking on clouds...they really are, I have recommended my friends and family start to wear them and I believe a few of them have ordered some.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Comfy slippers

I ordered the slippers . Love them and my husband has a pair . They fit us perfectly. To order was easy and was kept informed about delivery

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Slippey not true to size

I bought my slides about 3/4 years ago, I was so impressed with them, I went back and bought more for my daughter, she loves them too.
My recent experience with the slippers was not too good, the size was too small they were uncomfortable, a funny shape. Bought mainly for my husband and son, but the size was to small and they don’t do size 10, but having said that, if they did do bigger sizes, it does look odd and bulky.
Overall the company guys are great, no problems returning the items, but still waiting for my refund, they have received the package, 3 weeks ago, so I don’t t know what the hold up is?
I would still purchase the slides again.
It was a bit odd that the package came from china.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Worked for me 🤪

I ordered these in the hope they’d ease my plantar fasciitis, and I have to say, when I got the tracking email and saw they were coming from China and not Norway, I panicked.
I bought 3 pairs so when they arrived, I was quite impressed with their look and feel, but what occurred after was much more important to me, for me, they absolutely worked and my feet are feeling great again. I also swap to a different pair each day and I pull the fleece liner out to air them when I take them off.
I’m not saying it will work for everyone, but they do offer really good support and are comfortable.
I can last a full day on my feet now, and even when I’m done for the day and in bed, the stabbing feeling in my feet has gone.

10 October 2024
Unprompted review
Rated 4 out of 5 stars

I ordered 2 slippers and 1 sliders

I ordered 2 slippers and 1 sliders. I hadn't realised that they were shipped from China and they took what felt like forever to arrive.
The slippers are lightweight but small fitting, I would size up if ordering again. They are comfortable but make my feet look an odd shape when wearing them.
The lining isn't removable for cleaning and if not wearing socks it immediately sticks to your feet.
The sliders were bought as a present so I cannot review them.
Overall I wouldn't buy again.

6 November 2024
Unprompted review
Rated 4 out of 5 stars

Second purchase from Bjorgk

This is the second time I’ve bought from Bjorgk. I decided to buy a pair of slippers. In truth I was expecting the same comfort as that provided by the sliders. They are not the same. The sales pitch led me to believe the slippers and sliders are of similar comfort. The slippers are harder. I’d buy the sliders again but pass on the slippers.

18 October 2024
Unprompted review
Rated 4 out of 5 stars

I was a bit sceptical ordering from…

I was a bit sceptical ordering from here for the first time, order came in two parcels.
The cloud slippers aren’t the nicest looking slippers but the comfort most definitely outweighs the look!
It’s a YES from me! 🫶🏻👌🏻

18 October 2024
Unprompted review
Rated 5 out of 5 stars

The company is great

The company is great, sizing for me was a bit small so I sent them all back and a bigger size arrived in the next couple of days, they are all great I love them, comfortable and grip well even in the rain, I bought all types, flip flop, sandle slippers and slides all of them great the slippers are extremely warm

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use website and ordering

Easy to use website and ordering, quick despatch of goods which were well packaged. The goods are great too! I ordered the slippers, sliders and sandals and they are really helping my plantar fasciitis

26 October 2024
Unprompted review
Rated 4 out of 5 stars

Hi I have brought from Bjorgk on…

Hi I have brought from Bjorgk on numerous occasions having especially loved their sliders. I find them to be very hard wearing and very comfortable definitely value for money. Also I love the great range of colour's 💛🧡🤎.I recently brought some slippers that unfortunately I had to return as they didn't quite fit my foot shape. I have followed the return instructions a while ago now and still awaiting my refund.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Was very surprised who comfortable…

Was very surprised who comfortable these are took them on holiday never had them off. Made a huge difference as I suffer from plantar fasciitis which can be very painful but where these really helped. Only comment is the difficulty tracking had to make contact to be able to track.

3 October 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy this cheap Chinese rubbish

I did buy 2 pairs different sizes because didn’t know which size fits better. I though to return one pair later but return procedure not easy. The waiting time is so long because they are coming from China, not from UK and you can’t truck package.The items came in the thin plastic package and was deformed. Also very expensive for the quality. So, because it’s not easy to return and also we already had to go for holidays I decided to leave the items. When we went for holidays in Croatia we found exactly the same just for €10 a pair 😬
Do not buy this cheap Chinese rubbish

18 August 2024
Unprompted review

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