Bromets Jackson Heath LLP Reviews 

32
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Brought in to administer the estate of my father and obtain explanations from my brother about refusing to allow anyone to see the accounts and large withdrawals he made while power of a... See more

Rated 5 out of 5 stars

Emma Drury did a fantastic job when applying for our LPOA. We were in a desperate hurry as the LPOA was holding up a property sale. She met us quickly, had all the paperwork ready and even included a... See more

Rated 1 out of 5 stars

It's hard to know where to start. I was unable to ever speak to anyone, emails were left unanswered and then replies often came through at 9pm on Sunday evenings. Important documents sent by register... See more

Company replied

Rated 5 out of 5 stars

I needed to amend my mums will following my fathers passing. Got in touch with Dominic by phone for a detailed conversation. New document was sent same day & process completed within 3 days via emai... See more

Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services
  4. Real Estate Attorney

Written by the company

A professional and friendly law firm with over 173 years of service, located in the lovely North Yorkshire town of Tadcaster. Services: Residential Conveyancing, Commercial Conveyancing, Wills & Probate, Personal Injury, Divorce


Contact info

3.0

Average

TrustScore 3 out of 5

32 reviews

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3.0

All reviews

(32)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

This Company Doesn't Pay Their Bills

Do not supply this company with anything on account, they don't pay their bills!
We've been owed £792.00 since May and they refuse to pay. They don't even bother returning emails, calls or anything. Even went and spoke to a director who promised to pay and still nothing. Now will have to take it legal! From: Class Office Equipment Ltd

5 December 2024
Unprompted review
Bromets Jackson Heath LLP logo

Reply from Bromets Jackson Heath LLP

I do the cashiering. I have checked my records and cannot find anything under the name "Kellet", nor can I find anything for that amount outstanding. Instead of taking to the internet to make defamatory comments, why don't you contact the office or send us an invoice for whatever it is?

Rated 1 out of 5 stars

Don't even go there

It's hard to know where to start. I was unable to ever speak to anyone, emails were left unanswered and then replies often came through at 9pm on Sunday evenings. Important documents sent by registered post were mislaid within the office. Duplicate forms were sent out and the conveyancing process - first time buyers and no chain - took far too long. They are clearly short staffed and too many mistakes were made. By the end I had zero confidence in the firm.

15 November 2024
Unprompted review
Bromets Jackson Heath LLP logo

Reply from Bromets Jackson Heath LLP

This was an unregistered property sale, which typically take a lot longer to complete than registered sales, due to the way in which the conveyancing process works. I can confirm no documents were missing. The document in question was never received by our offices and you were made aware of this.

Rated 3 out of 5 stars

Julie Dixon ..Good job

Julie Dixon ..Good job
You alone turned a negative into a positive when I sent to you personally my instructions as regards changes to a document
You should get the fee.
You made a difference
Thankyou
Brenda

11 September 2024
Unprompted review
Bromets Jackson Heath LLP logo

Reply from Bromets Jackson Heath LLP

Hi Brenda. I appreciate your review. I wonder if you could please drop me an email on kat.scott@bjhsolicitors.co.uk. Kind regards.

Rated 1 out of 5 stars

Used this company for property sale and purchase of new property

MY ADVICE WOULD BE TO AVOID USING THIS LAW FIRM AT ALL COSTS. THEY ACTUALLY DESERVE 0 STARS IF THAT WAS AT ALL POSSIBLE. Very poor communication throughout. Completion was supposed to take place 26th September. I waited approx 4+ hours outside my new property with my removal people. It got to be so late in the day that all offices were closed. I was told by my removal company that there would extra charges for waiting time and that they would need to put my goods in storage for the night. I believe Completion actually took on 27th a day late!
I checked with my bank Saturday 28th and todate the extra proceeds owed to me from the sale of my property have not thus far been transferred to my account. This whole experience has and still is highly stressful. Unfortunately I feel it is going to be necessary to contact National Claims Line if I am unable to get a satisfactory response from Bromets. My advice would be not to ever use this legal firm for conveyancing.

26 September 2024
Unprompted review
Bromets Jackson Heath LLP logo

Reply from Bromets Jackson Heath LLP

Dear Sue,

Further to your review, I can assure you that the matter did complete on 26th September. As soon as the funds landed from your sale, they were sent straight over to the solicitor acting on your purchase, who in turn confirmed receipt of funds the same day.

At no point did we advise that you needed to sit outside your new property for over four hours before completion took place. The time of completion on your onward purchase was down to your purchasing solicitors to advise you on, not us. We acted in your sale ONLY and we did advise you as soon as your sale had completed. I spoke to you myself, as did one of my colleagues.

We feel your comments extremely unfair and completely unjustified when the issue is clearly with the solicitors you instructed on your purchase.

Rated 5 out of 5 stars

Superb Conveyancing

Chloe Richardson, who did the conveyancing for the sale of my house and all the team at Bromets have been superb from start to finish. I can't recomend them enough.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Used this company for a property sale

Used this company for a property sale, had to constantly chase, very poor communication and on the day of completion again received no communication from them. No funds were transferred. When I finally got hold of them in the late afternoon I was told my solicitor was off and they didn’t understand his figures in the completion statement so they only transferred me half of the money owed. After constantly chasing it took a further 4 days to receive the money, this made the whole experience very stressful. I have asked for a copy of their complaints procedure but still have not received or the final correct completion Statement. Wouldn’t use this solicitors again.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Five star service

Emma Drury did a fantastic job when applying for our LPOA. We were in a desperate hurry as the LPOA was holding up a property sale. She met us quickly, had all the paperwork ready and even included a letter with our application to explain our situation. Our application was processed quickly and Emma was on the phone immediately it arrived back to let us know. Five star service.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Thanks so much to Emma Drury for the…

Thanks so much to Emma Drury for the excellent service has provided to me and in such speedy fashion.
Many thanks Emma, with very best wishes, Chris

13 July 2023
Unprompted review
Bromets Jackson Heath LLP logo

Reply from Bromets Jackson Heath LLP

Thank you Chris for your generous review! We hope to be of assistance to you in the future!

Rated 5 out of 5 stars

Great Company

Great Company! Definitely recommend!

16 February 2023
Unprompted review
Bromets Jackson Heath LLP logo

Reply from Bromets Jackson Heath LLP

Thank you for your kind review, we hope to be of assistance in the future.

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