Bitsler Reviews 387

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers had a great experience with this company. Many people are highly satisfied with the platform, noting its smooth operation, provably fair games, and efficient deposit and withdrawal processes. Customers frequently praise the customer service for being quick, friendly, helpful, and responsive in resolving issues, making the overall experience comfortable and trustworthy. Reviewers also appreciate the variety of games, the bonus system, and the continuous updates that keep the site running smoothly and offering new surprises. However, some people were dissatisfied with issues related to withdrawals and KYC verification, reporting delays and funds being held without clear communication. A few other people also felt that the games were unfair or that the customer service was unhelpful and rude when dealing with specific problems.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website, with many customers praising it as one of the best... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the support team as... See more

Payment

People report ambiguous experiences with payment, with many customers expressing satisfaction with fast... See more

User experience

Customers had positive experiences with user experience, often describing the platform as easy to use,... See more

Product

Clients share ambiguous opinions on product, with some reviewers expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My cashout has been kept hostage . They asked for KYC which I had provided right away been more than 3 days they haven't approved KYC I am ready to provide them with required... See more

Rated 5 out of 5 stars

Special for santa Banta baryom boss for $$ Excellent promotion and great vip system. I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, we... See more

Company replied

Rated 5 out of 5 stars

I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, weekly and monthly bonus apart from there is some other promotions like bitsler coins co... See more

Company replied

Rated 5 out of 5 stars

Bitsler is one of the best crypto casinos I’ve tried. The platform is smooth, the games are provably fair, and deposits and withdrawals are fast and reliable. I really enjoy the variety of games and t... See more

Company replied


Company details

  1. Casino

Written by the company

Join Bitsler today and take part in daily promotions at one of the world’s largest online Cryptocurrency Casinos. Our friendly community is waiting for you, don’t miss out!


Contact info

3.8

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Bitsler 2024 update is a jackpot in itself

I have been in bitsler 8 years changing to no other place it s more than a casino it s a place where you meet people of different nationalities willing to show you how to be the best version of who you are in fact this community is guided by highly professional mods and admins who help members live the best experience in site providing users with games free giveaways incredible monthly rewards and what has made it be an exceptional casino is the recent update in which they included unlimited jackpots which are redundant instantly credited for betting one cent equals hitting 100k$ .in a word bitsler is the best ❤️

19 April 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you Popopo333 for your kind words. We are blessed to have you in our community.

Rated 1 out of 5 stars

I won like 300$ and they blocked me for…

I won like 300$ and they blocked me for that, I was signed out for no reason and when I wanted to log in it says "Username is not registered". BIGGEST SCAM DON'T FALL FOR IT.

17 April 2024
Unprompted review
Bitsler logo

Reply from Bitsler

We apologize for the inconvenience, but we are unable to locate any username associated with the information provided on Trustpilot. This may be frustrating and we sincerely regret any inconvenience caused.

Best regards

Rated 4 out of 5 stars

I've been a Bitsleer user for over 4…

I've been a Bitsleer user for over 4 years and I've always found it very attractive, competitive and profitable for those who have a certain balance and emotional control when playing. I met him exactly when I started in the world of cryptos, so I have a lot to thank for all the moderators and paleyers I met and they were always willing to help. Today there is just one observation, there is no clear policy to reward older players, there were cuts to certain benefits, such as Nitro and others that demotivated those who were doing well at the beginning, I hope you understand that policies for attracting new players are important but It should be rewarding those who have partnered with Bitsler for the longest time. That's all for now. Good luck and good gaming and long live Bitsler!!!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

I recently re-joined Bitsler after a…

I recently re-joined Bitsler after a year’s break due to country restrictions when I was living in Australia. Having moved to Ireland I contacted one of the hosts who was delighted to facilitate my return. They were so helpful and accommodating and returned my vip status to where it was before I left. Honestly guys this is the only place I want to gamble. From a slick user-friendly platform to brilliant support staff and a highly incentivised vip program Bitsler has it all. I would highly recommend it.

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Scammed Me

I had bunch of people through my referal link, then they banned me and accused that i had multiple account and they refused to tell me the account names. They took all my referal earnings.

22 March 2024
Unprompted review
Bitsler logo

Reply from Bitsler

We hope this message finds you well. Our fraud and compliance team has conducted a thorough review and, regrettably, we have identified multiple accounts linked to your referral code that appear to be in violation of our terms of service. Such actions are deemed to be an abuse of our industry-leading free bonus offer and are considered fraudulent.

This type of conduct undermines the integrity of the crypto casino ecosystem and is detrimental to all participants. We earnestly request that you refrain from such practices, both here at Bitsler.com and on any other platforms.

Since our inception in 2015, transparency and fairness have been the cornerstones of our operations at Bitsler.com. We are committed to ensuring that any misuse of our services is promptly addressed and curtailed.

We appreciate your understanding and cooperation in this matter.

Warm regards,

Frank Manager of Compliance and Fraud Department Bitsler.com

Rated 5 out of 5 stars

Best crypto based betting site I've used by far

I have used Bitsler for about 6 months now and I can say it's by far the best site compared to several other crypto based betting sites that I've used.

I mainly do sports betting (e-sports to be specific) and the limits are quite decent, especially at tier 1 tournaments and the payouts are quick.
The market selection is also great, it has markets like first to x rounds, first half winner which most other sites i've tried before don't offer.

I'm also a Diamond 3 VIP in Bitsler and i can very easily say it has by far the best vip program i've come across of, none of the other sites i tried even come close to it, during some months there are daily/weekly/monthly coupons which are alright but the best thing about Bitsler is it's vip club, the rewards are amazing and lossback if you have a bad day/week is also better than in any other site i've tried before.
The deposit offers are also often very good.

I can't think of any cons right now, I used to have quite underwhelming betting limits on low tier esport events (this is to be expected of course, but they were really low compared to what i used to have) but this seems solved now, I can actually bet reasonable amounts even on low tier games, so i have nothing bad to say really, this site truly is the best one I've used and i have been betting for years now.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

Scam Scam worst casino in the world

Hello, all reviews are 5 stars, not real purchased. I am a player with the nickname Razboinik01, Razboinik02 will tell you what a beatsler is like in 2024.
Greed, overly greedy administration in all respects ,they show all their love for players in promotions and coupons.
My monthly coupon was 1,2$ max 5$ At the same time, I constantly lost my deposit and was active .To what extent can you be greedy and treat players so poorly that they give away such small change?
The minimum bet is $0.01 so your coupon will turn to 0 in literally 10 seconds.
Free spins for Deosit already have a reduced chance of winning, so the maximum you can count on is 1-2$ maximum
All stocks have a catch, so don't trust them.!!!!!!!!!!!!!!
Many players have had their opportunity to get free spins on deposits disabled, explaining that they are taking advantage of this opportunity excessively
I’ll tell you right away that it’s very difficult to win here, the chances are the lowest of all the casinos on the planet.
They constantly reduce the chances of winning, especially before promotions and during coupons, this is very good and felt
In the high roller section there are bots that constantly spin, this is done for advertising and video bridges, or thereby reducing the chance of winning
In chats, all the people are poor and are forced to spam for the sake of $0.01 per hour, there is no rain, all players lose 98%, all in strong disadvantages
The administrator of NwoBitcoin is not adequate and has a mania, in this case he will immediately ban you for 999 days without any investigation. Those who do not obey him and do not make compliments are deprived of all bonuses and are banned
The site has turned into a garbage dump, you will lose all your money, any deposit you make will be lost 100%!!!!!!!!!
The attitude towards you will be worse than towards the homeless
All the good players have long since left here
The site is rotting and dying.I'm sorry that the best casinos turned into such a dump
I hope many will leave the same negative review and tell the truth.

17 March 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Dear Razboinik02
We sincerely apologize for any inconvenience you may have encountered while managing your two accounts. Our commitment to excellence drives us to continually enhance our services, ensuring that every user’s experience meets their utmost satisfaction.

Furthermore, it is essential to highlight that our commitment to fairness has been unwavering since 2015. Our provably fair system ensures transparency and integrity in every transaction, providing you with the confidence that outcomes are determined by genuine randomness.

Regarding your account, we are pleased to note that you capitalized on our generous rewards program, ultimately closing your account with a healthy profit. We celebrate your success and wish you continued prosperity in all your endeavors.

Thank you for being a valued member of our community. Should you require any further assistance, please do not hesitate to reach out.

Best regards, The Bitsler.com team

Rated 5 out of 5 stars

I just want to tell you all players join bitsler and win big prizes

I just want to tell you all players that here in bitsler is better than everywhere iv been in all platforms platinum diamand and more but i left them all to join bitsler - everything is better here bigger bonuses free chests and lots of other things - the mos good think here is admin you will love your self when you past platinum and go to diamond and meet admin he will contact you in telegram he is the best awsome he give big bonuses meet admin Nwo and you will see him givving you big bonuses and big chests he is the best to be honest with all you player he have very big heart and he is very helpful every time you lose he will give back somegood bonuses please get bitsler now play and meet admin Nwo after a while you will be very happy

14 March 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Dear valued member ,

We sincerely appreciate your feedback. Since our inception in 2015, we have been committed to maintaining the best crypto casino community and continually improving our rewards system. Your input motivates us to work even harder, ensuring that our platform remains exceptional.

Thank you for being a part of our journey, and we look forward to delivering an even better experience in the future!

Warm regards,

Rated 1 out of 5 stars

Withdrawal not allowed

I deposited money and started playing,after 3 wins they limited my account and requested verification.I sent my ID card,Utility bill and selfie with ID card and paper with date,username and "Bitsler" on it.They said my account is under investigation and i will be notified,however they wont give me an ETA and just keep delaying my payout.I can provide screenshots of everything.Otherwise they are pretty solid for playing.I hope they will sort this out since i read a lot of good things about them.
Edit on 8.3.2024:
Now they have deleted my account with funds on it.The account no longer exists so expect them to write here that the account doesn't exist,as on chat while my account was still on they have said that i didn't even deposit money.They are big time crooks,there are hundreds better crypto casinos then these scammers.So dont waste time and money with them.
Edit on 13.3.2024:They have flagged this review as "hate speech",still no answer.Guys better donate money to homeless people then to these scammers
Edit on 21.3.2024.:They have closed my accounts with deposit and winnings (400+around 800 USDT) after their "investigation".Complete scammers and fraudsters,stay away people.Hope i will save some people money.

6 March 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Dear User,
Following a thorough review by our provider and internal analysis, we have identified and confirmed instances of latency abuse and fraud associated with your account. As a result, we must inform you that your account will be terminated and permanently closed.
Please be aware that should you attempt to open another account with us in the future, we reserve the right to seize any associated funds as per our terms of service.
We take such measures to maintain the integrity of our platform and ensure a fair gaming environment for all our users. We appreciate your understanding in this matter.

Sincerely, Frank Compliance and Fraud Manager Bitsler.com

Rated 1 out of 5 stars

This site stole $10 from my first…

This site stole $10 from my first deposit, which I made $20 and withdrew, and asked me for authentication KYC.
If they had written before registration that KYC is mandatory, I would never have deposited
Be careful, they ask for KYC and then say your information is wrong and steal your money
I wish you spend my 10 dollars on the doctor
my Id : eventspd
----------------------
After uploading it here they withdraw my 20$ but again I got 100 free spins and won 15$ still they blocked it and ask for KYC again ...
-------------------------------------------
last answer and bye:
Friends, read the manager's answer. He said that whenever needed, we will ask you for KYC. I will introduce the "DuckDice" site and I went there myself. They don't even want your name. They do not tire ,,,,,,,,,,,If you were honest, you would have told the players before the game that KYC is mandatory, otherwise gambling and crypto have always been anonymous. You are abusing this situation and taking people's property.

25 February 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Dear Player,

As outlined in the Terms and Conditions you accepted upon registering on Bitsler, we retain the right to request KYC verification at any point. Upon reviewing your account, our records show the withdrawal you submitted has been successfully approved.

It's also worth noting that you've continued to play more games on Bitsler after providing this feedback, and we appreciate your ongoing support. If you have any questions, please feel free to reach out to us via live chat anytime.

Best regards,
Bitsler Team

Rated 1 out of 5 stars

trash casino site with poor service on…

trash casino site with poor service on customers and promotions.

They promote daily coupons, but never say when youll be eligible. They keep promising "please stay active so you can be eligible" how messed up was that answer? atleast make it clear. Other casinos have rules like total bet, exp gained and more but BITSLER was just so trash. They also have an active stream where you can win money and free spins. But their bot picker pick the same person almost everyday. also the free spin was a sham, when you win something, they keep saying "eniligible" and "promotion abuse" what the heck? why promote when you cant give it without a catch. Their admins are trash too having the " admin selected discretion tyranny power" bull crap. Dont waste your time there BITSLEUUURGHH YUCK.

24 February 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Dear User,

We regret to inform you that we couldn’t find any username associated with the information provided here or in the email sent to us via Trustpilot. If you require any assistance, please don’t hesitate to reach out to our customer service, which is available 24/7 to support you.

Best Regards, The Bitsler Team

Rated 1 out of 5 stars

Don't trust positive review, they are scammer, AVOID XXXX SCAMMER

They are professional scammer, they have denied to pay my money 528.8 USDT, customer care have the same answer "please wait, payment team working on it", since 03rd Feb, 2024, ten days ago, if you need screen shot of conversion use this email I will send to everyone, minsbergy#gmail.com, they have paid green comments, Avoid

7 December 2023
Unprompted review
Bitsler logo

Reply from Bitsler

Hello,

We would like to inform you that the majority of withdrawal requests on Bitsler are processed instantly.

Upon verification, it has come to our notice that there is no account associated with the email address or username provided in our records, hindering our ability to investigate further.

If you believe this to be an error, we kindly request you to contact our Customer Support team, available 24/7, for further assistance.

Sincerely,
Bitsler Team

Rated 1 out of 5 stars

False Ban , Fake reviews and Scammer Admin NWOBITCOIN

Fake reviewes , all paid stuff , everyone who has given 5 stars has only 1 review that is bitsler . I won 25$ on their stream a month ago and cashed out 200$ . i won 25$ again two days ago and they just banned my account , i even did my kyc but they said i provided a fake address whereas i had only did a spelling mistake on of the words. Their Admin Is a big hot head and scammer he goes by the name NwOBitcoin. I wish i could attach photos of how he speaks and bans people for false reasons. Overall , This casino has fake followers on twitter , instagram and even Facebook. And even the reviews here are fake. Do not waste your money and time here.

Edit : These guys have banned a couple of others too in my community once they win a decent amount from their stream giveaways.

10 February 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Hello,

We are pleased that you have successfully cashed out your funds on Bitsler. We are proud to offer one of the fastest withdrawal processes in the industry.

Regarding the bonus, upon reviewing your account, we found discrepancies in the provided address information, breaching sections 4.1, 4.7, 10.1, 10.2, 10.3, and 10.4 of our Terms and Conditions. As a result of this violation, your account has been terminated.

We encourage users to familiarize themselves with our Terms and Conditions to prevent such issues in the future.

Thank you for your understanding. For questions or clarification, feel free to contact us again at any time.

Best regards,
Bitsler Team

Rated 5 out of 5 stars

User since 2017

I've been a loyal user of Bitsler.com for quite some time, and I can't speak highly enough about their platform. The sleek and intuitive design makes it easy to navigate, and the range of games ensures there's always something exciting to play. What sets Bitsler.com apart for me is their dedication to transparency – the provably fair system gives me peace of mind knowing that the games are fair and random. Withdrawals are processed quickly, and the customer support team is both knowledgeable and responsive. It's clear that Bitsler.com values its users and is committed to delivering a top-notch gaming experience.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Been with Bitsler for since 2016

Been with Bitsler for since 2016. It’s been great journey. Although a lot have change, since i started. Bitsler is always my 2nd home. Thank you for the 50$ Dilwale prizes. Appreciate it! 😊

15 November 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, after uploading all documents and pass all KYC requiers they do not withdraw

27 October 2023
Unprompted review
Bitsler logo

Reply from Bitsler

Hello there,

After a thorough review of our records, we have found that the information provided to us, meant to serve as your credentials for our platform, is inaccurate and does not match any of our registered users.

We understand that there may be some confusion regarding this matter, and we would like to assure you that we take all complaints seriously. If you have any further concerns or questions, please do not hesitate to contact us via Live Chat, which is available 24/7.

Best,
Bitsler Team

Rated 1 out of 5 stars

Bitsler is Scam

Scam website to gamble at. Why do they force users to change the probably fair seeds that just learned your strategy you are currently using and is designed to make you lose? I have never seen any gambling website where you are forced to change probably fair seeds unless you want to. No option to skip and when you do that, you'll lose all the time. Stay away from bitsler. SO MANY FAKE REVIEWS HERE BY BOTS.

Update: Found out they replied and asked below if i am the legitimate player. I have been there for years and years. I am an old player. The bitsler website is not the way it used to be. If i was not not a legitimate player and didn't give proof to trustpilot, my review wouldn't get verified. They couldn't reply why they force users to change the probably fair seed if you are winning while any gambling site in the world gives you the choice if and when you you want to change your probably fair seed .Also, the probably fair verifier is made on their own website and doesn't show more then one bet result at once which can not be trusted. There was a third-party dice verifier website in the past but it doesn't work anymore. Looks like they got them shutdown by paying them. Nowadays, they send you emails pretty much every day asking you to deposit so they can steal your money. The emails headline says " Claim your free spins ", when you open the bitsler website, there's a requirement that you must deposit a certain amount and wager to get so called free spins. So they just send you clickbait emails everything day.All they want from you is quick money. I believe bitsler has tuned into a scam website.

23 September 2023
Bitsler logo

Reply from Bitsler

Dear Player,

Thank you for sharing your concerns.

Bitsler uses a provably fair system to ensure transparency and integrity in our games. This system allows players to independently verify the fairness of each bet and confirm that it has not been tampered with. You can verify the fairness of your bets through the following link: https://www.bitsler.com/en/provably-fair.

We would love to offer a personalized response, but we need more information to confirm you are a legitimate player. If you have any further concerns or questions, please feel free to reach out to our live support team.

Best regards,
Bitsler

Rated 4 out of 5 stars

If you haven't done so already

If you haven't done so already, I suggest checking out bitsler. Similar to trustdice, crypto deposits were quick and easy. I relished my brief visit to this webpage. The incentives are fun, and there are many of chances to win at events and other things of the sort. They provide both third-party slots and a good assortment of in-house games. If you haven't created an account yet, I would urge you to do so immediately.

4 September 2023
Unprompted review

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