overall an ok provider. sometimes downloading gets stuck at 100%, weird. two stars were removed for its customer service. no phone service, just online tickets. when tier-1 representative couldn't s... See more
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See what reviewers are saying
I've been using the service for ~2 years and will renew my premium account the minute it expires. Compared to a torrent client installed on the PC, there's a couple of advantages to point out: large f... See more
This is definitely next Gen tech. I have been struggling with alternative methods for a decade now but in the last couple of years my location has made this next to impossible. Speed on fiber makes an... See more
Upload Torrent/Transfer is not working. No one is responding to my ticket after a week. There are few others people like me. Check their facebook page to see how lousy their service is!! Update: Bi... See more
Company replied
Company details
Information provided by various external sources
Bitport is the next generation torrent client providing fast and secure torrenting. Torrent files are downloaded to every user’s personal cloud from where files can be downloaded or streamed. All communication between Bitport and users is encrypted by SSL encryption.Bitport runs in a web browser on any desktop and mobile device, including PC, MacOS, iOS and Android.
Contact info
160 00, Prague, Czech Republic
- info@bitport.io
- bitport.io
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NOD32 Antivirus
Fast downloads, HTTPS access, browser extensions, great for public trackers. The virus scanner is a selling point, not completely foolproof. Malware and corrupted files will usually be rejected and unable to download. Errors sometimes occur with the service, customer support resolves matters, but it can take several days.
Users report that downloads sometimes get stuck at 100% before moving to the cloud, or get stuck at 100% and then reject or give an error. This is supposedly when the virus scanner initiates. Therefore, the error is likely due to the virus scanner encountering malware in the torrent.
Seeding is typically only for 24 hours unless an alternative arrangement is made with customer support. I wouldn't recommend for private trackers, but if you were using private trackers, you wouldn't be as interested in antivirus software. Users are not permitted to share links to their bitport HPPS directory or the like, but there is an option for users to sync automatically to Google Drive for sharing.
Overall a great service so far, no complaints.
A Reliable and Private Solution for Cloud Torrenting – Bitport Review
I’ve been using Bitport to manage my torrent downloads, and it has quickly become my go-to tool for cloud-based torrenting. Here’s why Bitport stands out:
• Privacy and Security: Bitport handles torrenting on their servers, which means my IP address is never exposed. This extra layer of security is a huge plus for anyone concerned about privacy when downloading files.
• Direct Cloud Storage: One of the best features of Bitport is that it downloads torrents directly to the cloud. This saves me storage space on my devices and gives me easy access to my files from anywhere with an internet connection.
• User-Friendly Interface: The platform is easy to navigate, even for beginners. Adding torrents, managing files, and accessing downloads are all intuitive processes. Bitport’s clean layout and straightforward design make the experience smooth and hassle-free.
• Convenient Access Across Devices: Since Bitport is cloud-based, I can log in from any device and access my downloads immediately. This flexibility makes it ideal for those who switch between multiple devices.
Overall, Bitport is a powerful solution for anyone looking for a secure, cloud-based torrenting service. Whether you’re downloading large files or just want the convenience of cloud storage, Bitport has made the process seamless and reliable.

Reply from Bitport.io
Bitport has always been good to me
Bitport has always been good to me, and I have been a customer for about 4+ years. They were recently in development with a new platform, and you could access both while only paying one subscription. That has changed because they have combined the platforms/domains. Anyway, I'm just saying they made sure to work outside the OG platform until they were ready to merge domains. I've not had too much experience with customer service, but from what I've experienced, it has been good.

Reply from Bitport.io
They are disabling free usage until you…
They are disabling free usage until you choose a paid plan. This started a few weeks ago and hasn't stopped.
Update
10/08/2024
The captcha doesn't work anymore. It keeps saying "The captcha was not entered correctly!"

Reply from Bitport.io
used to be good but not recently lots…
used to be good but not recently lots of files fail and you get an error message. Subscribed for years sad to see how its failing.

Reply from Bitport.io
Not true to their promises
The promise is to allow 1GB, but if anything goes wrong on their side and no download happens at all, they deny any more attempts for the day. I will not trust my money for this kind of bait and switch treatment.
good service
TOO SLOW TOO EXPENSIVE
not worth its price iam using seedr free version its much more faster than this
Have been using them since 2018
Have been using them since 2018. Much better than VPN. They have a SSL download as well. Highly recommend them.
It does not fkn work I copy the link…
It does not fkn work I copy the link from pirate bay for ex and I paste it and I press add torrent new torrent but it says failed to add torrent omg what is this bs I pay for

Reply from Bitport.io
The service works properly and very…
The service works properly and very comfortable to use. But I wanted to talk about the support, it has been attentive, fast and resolutive. Very professional

Reply from Bitport.io
Subtitles don't work properly slow to…
Subtitles don't work properly slow to develop loads of options really buggy avoid like the plague
Been with bitport for a few years
Been with bitport for a few years, they've always been pretty good. Lately the speed has been abysmal, lucky to get 500k per download. Not good but I can cope with that for a small file, you try downloading 10gb at that speed and it's hopeless.
If this continues I won't be signing up for another year. I'm now trying Seedr to see if they're more reliable.
Above and Beyond
They've done a great job at addressing any issues I've had, and coming up with solutions that are specific to the issue (and often times, they go a little bit above and beyond).
Dont waste your money
Previously I used seedr, but this time I choose bitport. Ive taken 100gb plan, I basically taken this for downloading torrents. I think instead of this, utorrent gives better speed. 850 rs unnecessarily wasted. Worst service. I think its same as seedr. But seedr is far more better than this
Didn’t want an auto-renew
Didn’t want an auto-renew, contacted them to ask they refund me. Haven’t used the service for months. They refused. Steer clear, thieving scum.
No refund after unwanted auto renew
Unfortunately ‘auto renew’ was selected, so they automatically renewed my subscription for a year, even though I haven’t used Bitport in 9-10 months. I contacted Bitport the same day, but they didn’t want to do a refund, which I find not customer friendly.
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