Bitpapa froze my funds for more than 5 weeks after I completed verification. I provided all requested documents and passed KYC, but since then support has completely ignored me. I contacte... See more
Company replied
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Bitpapa froze my funds for more than 5 weeks after I completed verification. I provided all requested documents and passed KYC, but since then support has completely ignored me. I contacte... See more
Company replied
Bitpapa is a cryptocurrency wallet I met in 2020 and since then my crypto life changed I like their P2P, and fast payments without hassles cool bot customer care to answer to queries and a platform th... See more
It's strange that account number is being sent in the chat of the order. Usually it should be saved by the user in advance. So seller should just attached saved accounts with mentioned payment meth... See more
Bitpapa is secure, fast & convenient to use. Bitpapa is the best platform to store & trade cryptos. I have tried many more wallets but I found this software best of all. It is secure, easy to set up... See more
Buy or sell Bitcoin, Ethereum, USDT, Monero, TON in just a few clicks. Bitpapa is cryptobank with P2P-marketplace where anybody can trade crypto safely - all trades are protected by Escrow. Use one Bitpapa account in iOS/Android app, Telegram bot or WEB!
House of Francis, Ile Du Port, 00000, Mahe, Seychelles
Replied to 94% of negative reviews
Typically takes over 1 month to reply
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Buyers don't buy cryptos at exact exchange rate. They exchange at lower prices than expected.

Reply from Bitpapa
It took so many hours of trial to verify my phone number... I still haven't received my sign up bonus yet... Thanks
So easy to use and great rewards just for signing up
The transaction took lesser than I envisaged. The experience was seamless and satisfactory.
Bitpapa is a great company to deal with. I enjoy my transaction with them 100%
Trading is very easy but the rate is very low.
İt's a wonderful experience with this site. Waiting for more better opportunities
This is the best crypto wallet exchange that I can suggest for friends and family as they are still developing which I know there's still more room for a greater improvement
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