Complimentary spins were marked active in the rewards section, but Sweet Bonanza displayed nothing. Support chat stated to relog, then clear the cache, then give it another 24 hours. By the next eveni... See more
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The game count in the ads is creative accounting. After signing up, a big chunk was region-locked, another 'coming soon', a few 'providers' the same studio twice. What's really playable is a fraction... See more
After playing normal reel slots for a while, Reactoonz is a good change. The cluster setup makes the session feel different enough that I'm not just looking at another five-reel game with new artwork.... See more
When the terms changed, the updated parts were highlighted. That's much better than being told there are new terms and then receiving another huge document to compare manually. I barely have enough en... See more
Company details
Written by the company
Royalen - 200% up to £2,000 + 200 Free Spins
Contact info
United Kingdom
- info@bitcoinmining.city
- bitcoinmining.city
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Noticed this once Contact form Wed…
Noticed this once Contact form Wed 19:42 because the answer after 13 minutes ignored the game round reference. KYC status made the bonus issue hard to follow after I checked message centre.
by july this casino was MORE hassle…
by july this casino was MORE hassle than fun, and i started in january.
Upload button froze after my proof of…
Upload button froze after my proof of address reached 100%.
Facts first and then bragging about the game
When I open the details for a casino game, I get the practical information I'm looking for without wading through a paragraph telling me how exciting the game is. Rules and technical details are kept separate from the sales pitch.
Long terms with decent navigation
The casino's policies are obviously still long, but at least they're divided into proper sections with a hyperlinked contents menu. Finding one particular rule doesn't mean scrolling through the entire text.
Reactoonz breaks things up
After playing normal reel slots for a while, Reactoonz is a good change. The cluster setup makes the session feel different enough that I'm not just looking at another five-reel game with new artwork.
No funds were drawn from my account
I got an error right after attempting an action involving my balance. The message specifically confirmed that no money had been taken. That was the one thing I wanted to know at that moment.
Wanted when I'm in that mood
Wanted Dead or Alive isn't something I open for a quiet slot session. When I specifically wnat something more aggressive and unpredictable though, it's one of the games I keep coming back to.
I didn't have to read the terms and conditions fully
When the terms changed, the updated parts were highlighted. That's much better than being told there are new terms and then receiving another huge document to compare manually. I barely have enough energy to read through it to begin with.
Started with the first and moved to the sequels in the series
I found a game with several sequels and spin-offs, but they were ordered properly. It was easy to start with the original and work my way through the series intead of guessing from the names.
Clean baccarat table
The live baccarat section gives me the statistics I want without turning the screen into a spreadsheet. I can follow the roadmaps while the actual table remains the main focus.
Pleasant community features for poker
I like how you as a player is able to create and organize poker tournaments through their community functions. It's easy to find quick games this way as well.
Gonzo still has something
Gonzo's Quest is obviously an older slot now, but I still enjoy it. The avalanche setup gives it a different rhythm from normal reels and it hasn't completely lost its personality after all these years.
Splitting doesn't become confusing
I split a blackjack hand and both hands stayed clearly separated while the dealer worked through them. Even once extra cards were dealt, I always knew which hand I was making a decision on.
Easy to see who's behind the casino
The company operating the casino is clearly named and the legal details weren't difficult to locate. I always check that information on a new site, so having it presented properly saves some searching.
Providers have their own character
Moving from a Pragmatic Play game to something from NetEnt and then another studio feels like changing games properly. The catalogue doesn't give me the impression that every provider is copying the same formula.
I checked the email before clicking
An account email looked slightly unusual at first, so I checked the casino's list of official sender adresses. It matched. That's a simple security feature I'd like to see more often.
No mystery name on my statement
Before making my card deposit, the checkout told me which company name would appear on the transaction. That's useful because I don't want to look at my statement later and wonder what a payment was for.
Found the right game ID
I needed to identify a particular game that shared a very similar name with another title. It's official reference number was available in the game details which removed any doubt about which one I was looking at.
My old statements still work
The casino has changed it's site quite a bit since I joined but the statements from my older activity are still properly formatted and readable. It's good that redesigning the website hasn't made older account information harder to access.
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