The BitPal App Reviews 23

TrustScore 1.5 out of 5

1.6

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Company details

  1. Investment Service

Written by the company

The BitPal App has made volatility trading extremely easy for all types of users. BTC has Gained Massively in the Last Few Days thanks to PayPal Starting to Support Crypto Trading Through its App. BitPal is an AI-Driven Algorithm that Helps Users Take Advantage of the Ensuing Bitcoin Volatility. Sign up for free to take advantage of the developing crypto boom.


Contact info

  • St Magnus House 3 Lower Thames St, EC3R 6HA, London, United Kingdom

  • bit-pal.io

You should know

1.6

Bad

TrustScore 1.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I don't recommend at all

I don't recommend at all, in 1 month they made me pay 40 euros, without warning. To unsubscribe, you must necessarily pass customer service. After asking several time for a refund of a subscription that I did not want and that I did not use and have asked to cancel the subscription before the money is withdrawn from my account (as marked in the Terms) The customer service did not help me, i just paid for something i dont use and is extremely expensive, it sucks.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. The subscription doesn't appear anywhere, neither in the app store nor on the app. Meanwhile, they keep taking money from your card. Furthermore, the app sucks. It's never accurate in its calorie counting.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

This app was an absolute waste

This app was an absolute waste of money. The calorie tracking is wildly inaccurate, which completely defeats the purpose of using it in the first place. There’s no proper space to log exercise, so it feels unfinished and poorly designed compared to other apps out there.

Customer service? Easily the worst I’ve dealt with. Slow responses, generic replies, and zero effort to actually solve the problem. For something you’re paying for, the level of support is honestly unacceptable.

I regret spending money on this. It feels like a half-built app being sold as a premium product. If you enjoy paying for frustration and disappointment, then sure — download it. Otherwise, save your money.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

The app is very bad at counting…

The app is very bad at counting calories. Knowing what's on a plate its pretty useless and for the money it cost!! Very disappointed. I was very careful as I didn't want a recurring bill.. and it would seem that is still what I have with no choice..
No one from the company responds so just warning others. Do.not be stung by a terrible app

7 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM stay away

Tried the app, thought it was rubbish so decided to cancel but they took the money and won’t refund.
Wish I’d looked at the reviews first.
WOULD NOT RECOMMEND ANYONE SIGNING UP. They do not answer enquiries and will not refund

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Refusal to refund for unusable Product


I purchased an app that I never managed to access due to a missing password and no password reset option. Despite multiple requests, the company refused to refund me, hiding behind a 30-day usage policy—even though I could never use the app at all.

After three identical, dismissive responses, they still offered only partial refunds or irrelevant incentives, ignoring my clear demand for a full refund. Their customer service is unresponsive, unfair, and unwilling to resolve legitimate issues.

Avoid this company if you value fairness and respect for consumer rights. I am now forced to escalate to my bank and consumer protection agencies.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

This is a complete scam. I paid for the annual subscription, and even though the app shows that my payment was successful, I still can’t access any of the features. I’ve sent several emails and haven’t received any response. Total scammers.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam! I paid for it but when I open the app I can’t get in my account it says I have to pay to use the app. I tried to reach customer support but no reply. Paid for nothing.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Running a scam, their subscriptions are BS

I liked the actual use of the app, and found it easy to track with, but this company is running a scam. I paid for a years usage and they cancelled at 3 months, claiming I had only paid for that time period. Because I had been using it no issue for months I didnt keep a copy of the receipt. I'd never recommend this app.

17 August 2025
Unprompted review
Rated 4 out of 5 stars

The platform is best.

Hi everyone, am Steve from Kenya, how can register with Bitpal here in Kenya, also can I trade using my phone or I have to do everything using my laptop so that I set app auto? Please can someone help me.

1 November 2021
Unprompted review
Rated 1 out of 5 stars

Scam - stay away

It's a complete scam. I stupidly signed up for it, and now I get a constant stream of mails from different fake companies and calls from several country codes - each time a different phone number. It's only after I re-read these reviews I noticed that everyone who has left a rating on Trustpilot has only left a single review with ridiculously high praises.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Nothing tops this I was tired with nothing else to

Nothing tops this I was tired with nothing else to do, I stumbled across this app and decided to try it out for myself. What I value about this platform is the reality that it works on autopilot. That does not suggest you do not have to put in the bit-pal.io time to understand the process, however it makes it super simple. I was a beginner and I didn't know much about trading prior to I began, but the process was truly clear and easy to follow. I am likewise very pleased with their customer service today numerous services are so poorly delivered, but that's different with this platform. I spoke with them on the phone and they were constantly very practical and knew what they were doing. I like that they offer a customized experience particularly for newbies, ought to you need help throughout the process. This app is remarkably easy to use, less dangerous than others, and also extremely lucrative. I likewise like the speed that is exceptional compared to other apps. This is my fifth month using this app and I have currently seen good returns. All in all, a very effective platform that does the job!

6 March 2021
Unprompted review
Rated 5 out of 5 stars

I like that they are based in the UK as

I like that they are based in the UK as they are constantly reachable. I looking for a trading platform to put things on autopilot and remove my concerns. The first thing I did was to figure out whether the business had an active license and was legitimate. And yes, the platform is legit with an active license. Let me attempt to summarize my experience with the platform and whatever you should know. Prior to I forget, it deserves pointing out that anyone can earn money on the platform, and no experience is required-- more on earning money later. I'm an intermediate crypto trader, and there's absolutely nothing that excites me aside from making a passive earnings every day by absolutely doing nothing. The initial amount is just like many other trading platforms. Comprehend that you'll go through the normal registration and verification process prior to you could begin trading. Nevertheless, the process is fast and seamless. As soon as your account is ready, you might start with their demo trading (I suggest you start there) to see how automation works or dive into the live version. Many deposit choices are readily available, and funding takes seconds. All you have to do is hit on the button, and the trading robots will do the rest. It takes around twenty minutes to set up whatever. When it concerns the payment system, I bit-pal.io observed profits are immediately calculated after every live trading session and ready for withdrawal. Withdrawal demands are processed within one day. I have actually liked costs, and whenever I get my withdrawals, I validate to see if there are any covert charges. There are no extra fees apart from the portion I mentioned above. What I 'd state about this platform is that it's transparent and reputable. Their customer support is exceptional and constantly available to help you with any concerns you may have. Also, I believe it's a long-term platform, and it deserves experimenting with.

12 February 2021
Unprompted review
The BitPal App logo

Reply from The BitPal App

Hi Evan, thanks for your feedback.
Glad to know that you liked our product.
Thank you so much for the 5*, we really appreciate it!

Thanks,
Customer Support

Rated 3 out of 5 stars

I am actually happy with their services

I am actually happy with their services. I'm constantly really hesitant when it pertains to this sort of apps. After going through some positive reviews, I chose to bite the bullet and give it a shot. I have actually been on this platform for a long time now, and the most amazing feature of it is how seamless it is to use. It's a user-friendly platform and their customer care is exceptional and constantly offered if you have any concerns. I've had several interactions with them, and I was impressed. Considering that I've not been on the platform for long, I have not had an opportunity to try out all their features. Nevertheless, I'm going to share my experience with you. Initially, the minimum starting amount is inexpensive, and you don't need to break your bank to begin. Secondly, if you're not prepared or still doubt yourself, you might always experiment with the demo account to comprehend how it works. Several brokers are offered for you to choose from when you're ready to go live. The broker that you select will assist you with trading so that you do not make critical errors. You could take advantage of their live trading feature (real-time) to maximize your returns. When it comes to the financial management system, I 'd say that I've had a terrific experience. You can make deposits through multiple payment processors, guarantee what you choose is connected to your savings account for easy deals. My first withdrawal request was a breeze approval remained in seconds, and the transaction was finished within twenty-four hours. I 'd say the success rate here is about eighty percent. My last verdict is that if you're trying to find a friendly cryptocurrency trading app, then look no more. Keep in mind that you could likewise trade forex if you want to. Constantly proceed with moderation and trade with the amount you can manage. In general, it is a terrific app and one that I will definitely suggest to my friends. Fabulous, the offices you bit-pal.io are going to pick up are dazzling.

16 January 2021
Unprompted review
The BitPal App logo

Reply from The BitPal App

Hi, Chelsea

Thank you for the feedback, we really appreciate it!

Kind regards,
Customer Support

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