Birdy Grey Reviews 

558
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 521 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful customer service team and warmly appreciate the surprisingly quick delivery times for their orders. Many people find the fabric samples and final items to be of lovely quality, noting the beautiful colors and soft materials available for their important wedding and special events. However, some customers also noted occasional issues with unexpected sizing inconsistencies and delivery delays that affected their overall timeline. A few consumers felt that the fabric was a bit thin or experienced minor problems when dealing with third-party delivery and shipping vendors during fulfillment.

What people talk about most

Product

Customers consistently note mixed experiences with product quality and sizing. While many reviewers praised... See more

Quality

Reviewers mention positive feedback about quality, highlighting that garments are well made, feature... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt arrivals and efficient... See more

Order

Consumers find order to be a mixed experience, with many reviewers praising quick shipping times, fast swatch... See more

Customer service

Customers had positive experiences with customer service, often describing support agents as exceptionally... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i was super excited to find out that you can get up to ten free samples, with no extra expense for shipping, from this website. this feature makes it easy to decide on what you want your bridesmaids/g... See more

Rated 4 out of 5 stars

So far I got swatches and I like them, but everything it’s polyester . Everything else it’s good but I was expecting different fabrics.

Rated 4 out of 5 stars

Did not arrive on time despite constant communication with their customer service. I ordered on Monday expecting it on Friday with the rush delivery. I needed it for a Saturday. I ended up gett... See more

Rated 4 out of 5 stars

Measurements per the sizing guide said to go with a medium. When it arrived it was to big on me. I'll have to get it tailored cause I'm short but be warry of the size guide. My normal size is a small,... See more


Company details

  1. Bridal Shop
  2. Wedding Store

Written by the company

Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.


Contact info

4.0

Great

TrustScore 4 out of 5

558 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(558)

516 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great bridesmaid dress

I’m a size 4 and the small fit great. It was a little big in the bust area but I have a small bust. I am about 5’8” and the dress is perfect length hitting the ground Lee l with 2” heels. The material feels like nice material. It’s so pretty in person!

1 August 2026
Rated 5 out of 5 stars

Customer Service Great!

My dress was marked delivered but I had not received it. I went onto the online chat and was connected with Vanja Gudelj. Within 10 minutes she had concluded it was probably stolen and offered to send me a new dress with rush shipping. She was very helpful and the process made a disappointing situation much easier.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Great pantsuit / fit true to size !

Had to have ordered expedited , came in timely manner and fit pretty spot on. I have to admit concern , after reading reviews , that it would be way too long . I am 5”5 and it only needed to be taken up an inch . Fit was good and seems like it will work well for outdoor venue in August.

7 July 2026
Rated 5 out of 5 stars

Shipping and packaging were excellent

Shipping and packaging were excellent. Thank you for your prompt delivery. All three shirts fit perfectly. Two of the pairs of dress pants were too long, however, that was probably an error regarding our measurements. Quality clothing.

6 July 2026
Rated 3 out of 5 stars

The pictures are a little misleading…

The pictures are a little misleading because it shows the bow tie already tied but it doesn’t come that way! And it’s cheaper to just keep them and learn than it is to return them because you have to pay a fee to “restock” them!

7 July 2026
Rated 5 out of 5 stars

My dress arrived 1 week after ordering

My dress arrived 1 week after ordering. The product listing and fit information made it easy to order the right size. My dress fits perfectly, no $300 tailoring bill like my last bridesmaid dress. 3 of the 4 bridesmaids in the wedding party similarly don’t need alterations. I’m not much of a review person but I’m a huge fan of Birdy Grey after this experience.

5 July 2026

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