In a day and age where Customer Service doesn’t exist I am incredibly impressed with the approach at Birdie boss. I messed up on my order and reached out nto really expecting a reply - instead I rece... See more
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Nick at birdie boss was very kind and…
Nick at birdie boss was very kind and helpful when I contacted customer service about getting a damaged item replaced!
Helpful customer service after damaged product
Ordered a glove that unfortunately ripped while at the driving range, I believe due to it being a bit too small. I went onto their website and put in a customer service request and sent an email (that is listed in order confirmation and their website if some people who rate would bother looking around for 30sec to find it). Nick got back to me within a day and sent a new glove after confirming the new size and design with me so it hopefully will not rip again. If the product is still flimsy/poor quality it will impact how I feel, but their customer service is very good and people who rate otherwise are probably lazy and don’t bother looking past the front page of the website for the solution to their problem they’re incapable of solving themselves :)
No way to contact website or shipper
Paid for express shipping. Package is lost and won’t be delivered on time no way to contact birdie boss or shipper
Birdieboss for the win
From start to finish I've never had a problem with my orders until my last order I placed. I bought 3 gloves 2 head covers and I was supposed to get a free mystery hat which I didn't get but that's ok people make mistakes. I contacted Nick at birdie boss and that day my hat was on its way! I've ordered multiple polos and hats and they are great! I've seen negative comments on the gloves but I have played 10 rounds with the Gilmore gold glove and very little wear. The key to these gloves after rounds put it back in the pouch it came in with a silica moisture pack. It will keep from dry rotting. Birdieboss for the win!
Birdieboss went above and beyond to…
Birdieboss went above and beyond to help me after I put in the wrong shipping address top notch service all around!! Can’t wait to purchase more product and I love my pirate towel fits the kraken bag perfect
Awesome ball markers
Not sure why there’s so many negative reviews, maybe I’m one of the lucky ones or something but got my order pretty quickly and customer service has been spot on. The markers I got are really nice quality, look exactly how they do online and have a decent weight to them. Can’t speak to their other product but the markers are great.
This place is a complete SCAM
This place is a complete SCAM! They take your money and claim your order has been delivered! Funny when I have cameras surrounding the house and the order states delivered to a person at the front door! I reach out to the company on three occasions and no response. DO NOT BUY FROM BIRDIEBOSS! They are scammers! I filed a legal complaint as well as with my CC company.
ZERO Customer Support
No customer support! My order was returned to sender (Birdieboss) and I cannot get anyone to respond at their support email after multiple inquiries (they have no phone number). I now have no product and no refund.
Absolutely atrocious customer service
Absolutely atrocious customer service. Ordered 4 products, only received three. Have been emailing for a week with zero reply. They only have a generic email address with no customer service number. Do not order from this site. They claim they are a small business when they are actually frauds. Shameful.
Don't buy their gloves.
Don't buy their gloves.. They'are a made out of some thin stinking plastic leather that will break after 120 shots.. Better off buying other cheap china gloves for 1/10th of the price.. I have been writing to them without an answer.. The headcover seem good enough though..
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