Birchwood Motors Reviews 

Bought the car blind, came in the condition it was advertised and everyone was super helpful. Especially Alex. Would recommend buying from again!

Travelled for over 2 hours to view a Audi A4 Avant. Alex was fantastic at answering my questions and helping me reserve the car the day before visiting.
The car was fresh stock and required an MOT, Alex arranged for it to be MOT'D first thing ready for my arrival!
The car was lovely and Alex met us and was keen to help with questions bit left us alone for plenty of time to look over the car and it's documents.
I ended up buying the car, very happy with the vehicle and service!
Thank you Alex!

Recently bought my new car from birchwood motors. The staff are brilliant and friendly. Alex was brilliant and kept in contact the whole way through. Their attention to detail is amazing. I love my new car. Thank you birchwood 😃

I recently purchased two cars though Morgan at Birchwood Motors.Morgan is very professional, helpful and has all the knowledge. Definitely Top place in Cardiff to buy a car if you are looking for a new one. Would 100% recommend Birchwood Motors, 10/10! Thank you

An excellent experience of buying a used car from Birchwood motors. Full credit both to Alex and to Morgan who sets the tone for a professional and courteous service. There was one little problem which has been swiftly resolved, so I would thoroughly recommend this garage and the team there.

Had an amazing experience at Birchwood Motors! Alex was professional, knowledgeable, and made the whole process smooth and stress-free. He went above and beyond to help us buy our perfect car. Highly recommend Alex and the team—5 stars!

I recently purchased a Hyundai i20 from Alex at Birchwood Motors, and I couldn't be happier with the entire experience. From start to finish, the process was incredibly easy and hassle-free, thanks to Alex's professionalism and attention to detail.

Alex made sure everything was handled smoothly, answering all my questions and keeping me informed throughout. The team at Birchwood Motors went above and beyond by servicing the car and completing the MOT before handing it over, ensuring it was in top condition and ready to go.

Their professionalism and customer service really stood out, making the whole experience enjoyable and stress-free. I highly recommend Birchwood Motors to anyone looking for a reliable car and a dealership that truly cares about its customers.

Thanks again to Alex and the team for making my purchase such a positive experience!

I can only comment on customer service as I picked my new car up yesterday however my experience with Birchwood, and Alex in particular, was brilliant. He was very communicative with us from the moment we phoned to register our interest for a vehicle we had seen online (we did not want to drive over an hour to go and view a car that had already been sold as we had this experience with another garage) and set our minds at ease after reading some of the more negative reviews and not at any time did he make us feel like we were dealing with a 'sleazy car salesman.' As I only collected the car yesterday I cannot comment on the warranty however the car being serviced by Birchwood when they received it and an MOT last month has put our minds at ease. Thank you Alex!

Alex and the team at Birchwood were a pleasure to deal with, the premises are clean and modern and all the stock is prepared to a high standard.

I made a 400 mile round trip to collect the car and couldn’t be happier.

Although they’re miles away i wouldn’t hesitate to use them again or recommend them.

Thanks guys

Great customer service great vehicle

Very professional and cost of car great. Items to be done before sale all completed and handover efficient and easy. Great experience from this company and will be returning in future.

Have had my TT for just a week now. Had really Great service and a professional job on my new car; Scuba.
Morgan and his colleagues were really helpful and Great to be honest. Which was what I wanted. An ease with peace of mind. Car is in great condition with a full service history, documentation.
Scuba was delivered to me looking Great with a full tank of fuel. She drives beautifully and would definetley go back to Birchwood Motors 🙂

I couldn’t have been happier with the purchase of my new car from Birchwood motors, Alex couldn’t have been more helpful sorting the car out for me. Really great guys to deal with and the car was just as described.
Anyone could buy a car from them with total confidence.
A huge thank you to everyone involved in making my purchase smooth and easy!

Very welcoming and relaxing service
Thank you again guys

Morgan at Birchwood motors helped me secure a car that I wanted they have a brilliant panel of lenders for acceptance would recommend brilliant service

What a lovely friendly service from the salesman Morgan.
He was very professional and knowledgeable and was genuinely helpful
Lush car, so happy with it too

We found an ideal car in Birchwood Motors through a popular car website with great reviews. The 50+ high quality photos were already a sign of their diligence. Also AA approved dealers. We had a video call where I was shown the car, agreed to a paid delivery, got the car today and it is brilliant.
At all times respectful, not pushy (even if we wouldn't have taken the car), test drove the car and took it. Seamless experience, Alex, Morgan with top service and Oliver delivering the car. 100% would recommend.

I recently purchased a car from Morgan who was helpful and informative throughout the buying process. He did not pressure the sale and was honest about the car's value and history, which I value in a salesman. Thanks so much to Birchwood Motors, I highly recommend.

I bought a Skoda Superb that I saw on Birchwood Motors Motors Site/Auto Trader. Alex was very helpful on the phone especially as I was communicating from Aberdeen. Very good on answering the phone and WhatsApp messages. Got the car delivered to Livingston in Scotland (for a fee) on a trailer driven by Ollie who was a very nice guy who works for Birchwood. He was very good and helpful at sorting out the paperwork - road tax etc, at a Starbucks next to my hotel. Car was in very good condition and just as photos on the web showed. Also spoke to Morgan on phone on occasions, he was also very nice and knowledgable about the car. As I am an older person it was great to speak with someone rather than communicating by email etc.
Thank you all very much and I am very happy with my new car. I have no hesitation in recommending Birchwood Motors to anyone looking for new vehicle. Alan