Scam company, avoid!! I purchased a rug from them that has never arrived. They’ve provided a screenshot of their own sales software showing the rug marked as delivered but I never received any trackin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Fair-trade products, handcrafted in India. A vogue endeavour to promote bona fide creativity, vintage and bohemian styles in a range of homewares, gifts and furniture. Explore our collections online!
Contact info
Barn B, Blackbull Farm, Woolley's Lane, North Witham,, NG33 5LL, Grantham, United Kingdom
- +44 7388294789
- birchnyarn@gmail.com
- birchandyarn.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Birch and Yarn were very helpful when I…
Birch and Yarn were very helpful when I needed to make contact. Product arrived well packaged and as it appeared on the site.

Reply from Birch & Yarn
Not great
Package took a while to arrive although the delivery charge was unusually high £6. The rug didn’t have the same colours as the one pictured. It was quite different actually. And if I knew that’s what I was gonna receive, I wouldn’t have ordered it. The returns is not free as you have to pay for it, so it I’d have to pay to return a product that didn’t arrive as described. Not worth it. So I’m left with an unwanted product that doesn’t suit my living room.
Love my hand painted mosaic drawers
I bought 2 of these to put on my dressing table. They are perfect. I am pleased my purchase will support artisans in Jaipur. They arrived very well packed and sooner than I expected

Reply from Birch & Yarn
First purchase from Birch & Yard and…
First purchase from Birch & Yard and couldn’t be happier . Service was excellent , arrived quickly and was well packaged so arrived in perfect condition

Reply from Birch & Yarn
Beautiful bag
Beautiful bag, gorgeous material, definitely going to be buying more products.

Reply from Birch & Yarn
Quick delivery, great service
Very fast delivery, easy ordering and a beautiful product - thank you!

Reply from Birch & Yarn
Order processed & dispatched very…
Order processed & dispatched very promptly. Received the cushions just 6 days after ordering.
Cushions are beautiful colours & attractive designs.

Reply from Birch & Yarn
Superb quality products in beautiful…
Superb quality products in beautiful sustainable packaging. I am so happy to have discovered this brand

Reply from Birch & Yarn
Tus Cotton Cushion
Beautiful artisan product, a really special piece in our home. Friendly out of hours helpful communication and speedy delivery. Many Thanks!

Reply from Birch & Yarn
Highly recomended
I love my incense holder. A beautiful item that came beautifully packaged.

Reply from Birch & Yarn
good service and product
i love my peacock coat peg thingy.. it's bright and pretty and holds my coats nicely.

Reply from Birch & Yarn
Really pleased with my painted cups and…
Really pleased with my painted cups and canisters they will look great in our camper van

Reply from Birch & Yarn
She is beautiful!! (Paradise Hand Painted Table)
Thank you so much for the carefully wrapped Paradise table, absolutely stunning and love her! I am currently decorating my room and this will be a key piece (& my new prized piece!). Will most definitely tag you once renovations are done! Once again thank you & also thank you for your kind note and discount code, I already have my eye on a few more bits and bobs! Wishing you all a prosperous happy new year! 🎊🌌

Reply from Birch & Yarn
I love the pencils they are amazing and…
I love the pencils they are amazing and the customer service was excellent

Reply from Birch & Yarn
Great company to deal with
Great company to deal with, loved what I ordered ended up keeping it for myself got my mate a mug instead lol !

Reply from Birch & Yarn
Absolutely gorgeous hand-made product
Absolutely gorgeous hand-made product. It was lovely to receive a hand-written letter in from Birch & Yarn with the product- the thought and special care goes a long way to making the product extra special and a great customer experience. Would definitely shop with them again.

Reply from Birch & Yarn
Mirror looks beautiful and it’s…
Mirror looks beautiful and it’s ethical, ticks all the boxes

Reply from Birch & Yarn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







