BIOVEA Reviews 

48,344
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 2,708 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent packaging, and the wide selection of top quality health products available online. Consumers also appreciate the clear, easy-to-navigate website and the frequent promotional offers including free postage options that make purchasing very convenient. Some reviewers were not happy with delayed shipments, noting that orders sometimes remained stuck in pending processing status for several days without updates. A few other people also felt that tracking information was difficult to access and experienced frustrating communication barriers when trying to locate missing parcels.

What people talk about most

Product

Customers had positive experiences with product, often noting that supplements like melatonin and digestive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast shipping... See more

Quality

Users describe positive interactions with quality, highlighting that items are well-packaged and arrive as... See more

Order

People report positive experiences with order, highlighting the easy-to-use website and prompt delivery... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast delivery, reasonable pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melatonin in a flavour & form that works! Recommended by my GP for my teen & it's wonderful. They also offer free shipping every so often, so I try to order when this is available to save on postage f... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from BIOVEA for years and have always been satisfied with the quality of their products. Prices are reasonable, and this time I was able to take advantage of a promotional coupon fo... See more

Company replied

Rated 5 out of 5 stars

I always have a good experience when ordering from Biovea. My orders are received on due date and the packaging is sustainable. I love the offers provided such as free postage. They are a good ince... See more

Company replied

Rated 5 out of 5 stars

Honestly life changing. I struggle with winding down in the evenings and this melatonin kicks in gently after about 40 minutes, making me feel sleepy in a cosy, ready to snuggle down kind of way. I w... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Health and Beauty Shop

Written by the company

Since 2001, BIOVEA has been a leading manufacturer, distributor and online retailer of high-end health and beauty products. We have built a strong reputation for service, reliability and quality by serving millions of satisfied customers worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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4.5

All reviews

(48,344)

5,082 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my purchase and the…

Very happy with my purchase and the delivery which was well packaged. Thanks!

25 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Great quality melatonin

Great quality melatonin. Works as expected!

23 September 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 4 out of 5 stars

Usually delivered in two days bit of a…

Usually delivered in two days bit of a delay as I had to wait over the weekend but those things happen. Always happy with the service.

25 September 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Very fast delivery and a great product

Very fast delivery and a great product

23 September 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Excellent quality and great prices.

Excellent quality and great prices.

25 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Very fast shipping and good quality…

Very fast shipping and good quality products.

23 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 3 out of 5 stars

Missing/delayed order and difficulty in contacting the vendor and the courier

Update 7 Oct 2026: the order was delivered today (though the courier marked it as delivered a month ago, could produce no proof of delivery, and the parcel only appeared in my PO Box today, which is very odd). I'm updating this review to reflect the resolution, and that the vendor reached out to me after the original 1-star review and offered the refund.

Original review:
My order was never delivered (despite being marked as 'delivered' by the courier, the latter could not produce proof of delivery on request and didn't acknowledge my follow up emails).

Biovea itself proved extremely difficult to contact as all of their listed emails bounced back, and my attempt to reach out via facebook messenger produced no real results. My request for refund was acknowledged by their AI chatbot but not actioned. Customer service for this company appears to be non-existent.

Very disappointing.

14 September 2026
Unprompted review
BIOVEA logo

Reply from BIOVEA

Hi,

We are so sorry to hear that and understand your frustration! We truly appreciate every single customer and strive to ensure your satisfaction. We have forwarded your message along to customer service and someone will be reaching out to you shortly to resolve this. Please let us know if there is anything else we can assist you with.

Sincerely,
BIOVEA

Rated 5 out of 5 stars

this company is trust been using them…

this company is trust been using them last 29years in particular their Melatonin gummies

23 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Ease of use for ordering

Ease of use for ordering. Delivery wasn't too speedy but product arrived safely.

22 September 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

21 September 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

I bought melatonin from Biovia it was…

I bought melatonin from Biovia it was posted to Ireland which is great for me this is the second time I shopped from them and I am very happy with their products and delivery

21 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Great selection of products with good…

Great selection of products with good deals and quick delivery.

21 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Exceptional service!

24 February 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Reliable and fast delivery …

Reliable and fast delivery just what’s needed with products you rely on

21 September 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

First time ordering from them

First time ordering from them. They do the brand I get from America! Fab service and quick delivery.

23 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Good service but the cream broke me out…

Good service but the cream broke me out and made my mood bad probably ok for others but I must customer service is great refunded straight away can’t fault that

23 September 2026
BIOVEA logo

Reply from BIOVEA

Dear Customer,
We are sorry to hear that your product didn't give you entire satisfaction. We take great pride in both our service and product quality, and we strive to ensure that every customer is fully satisfied with their purchase. However, we understand that returns are sometimes necessary.
If you are not satisfied with your product for any reason within 30 days of receiving your order, you may return it for a full refund: https://biovea.com/uk/help-center/orders/returns-refunds.
Please let us know if there is anything else we can assist you with.
Sincerely,
BIOVEA

Rated 5 out of 5 stars

Very happy with the product

Very happy with the product, excellent service, great company to order from 💫

23 September 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Fast shipping low prices

21 September 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

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