Melatonin in a flavour & form that works! Recommended by my GP for my teen & it's wonderful. They also offer free shipping every so often, so I try to order when this is available to save on postage f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Since 2001, BIOVEA has been a leading manufacturer, distributor and online retailer of high-end health and beauty products. We have built a strong reputation for service, reliability and quality by serving millions of satisfied customers worldwide.
Luxembourg
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with my purchase and the delivery which was well packaged. Thanks!

Reply from BIOVEA

Reply from BIOVEA
Usually delivered in two days bit of a delay as I had to wait over the weekend but those things happen. Always happy with the service.

Reply from BIOVEA

Reply from BIOVEA

Reply from BIOVEA

Reply from BIOVEA
Update 7 Oct 2026: the order was delivered today (though the courier marked it as delivered a month ago, could produce no proof of delivery, and the parcel only appeared in my PO Box today, which is very odd). I'm updating this review to reflect the resolution, and that the vendor reached out to me after the original 1-star review and offered the refund.
Original review:
My order was never delivered (despite being marked as 'delivered' by the courier, the latter could not produce proof of delivery on request and didn't acknowledge my follow up emails).
Biovea itself proved extremely difficult to contact as all of their listed emails bounced back, and my attempt to reach out via facebook messenger produced no real results. My request for refund was acknowledged by their AI chatbot but not actioned. Customer service for this company appears to be non-existent.
Very disappointing.

Reply from BIOVEA
this company is trust been using them last 29years in particular their Melatonin gummies

Reply from BIOVEA
Ease of use for ordering. Delivery wasn't too speedy but product arrived safely.

Reply from BIOVEA
I bought melatonin from Biovia it was posted to Ireland which is great for me this is the second time I shopped from them and I am very happy with their products and delivery

Reply from BIOVEA
Great selection of products with good deals and quick delivery.

Reply from BIOVEA
Great stuff👏

Reply from BIOVEA
Reliable and fast delivery just what’s needed with products you rely on

Reply from BIOVEA
First time ordering from them. They do the brand I get from America! Fab service and quick delivery.

Reply from BIOVEA
Good service but the cream broke me out and made my mood bad probably ok for others but I must customer service is great refunded straight away can’t fault that

Reply from BIOVEA
Very happy with the product, excellent service, great company to order from 💫

Reply from BIOVEA
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.