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Biotrade Cosmeceuticals Reviews 10

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TrustScore 4 out of 5

4.2

Cosmetics Industry
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Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer
  4. Cosmetics Store
  5. Cosmetics Wholesaler

Written by the company

A privately held European company based in the capital of Bulgaria, with more than 30 years experience in developing and manufacturing dermo-cosmetics. We are an interdisciplinary team of professionals led by a dermatologist, fully dedicated to our mission - to create efficient, innovative and effective products, which nurture and visibly improve the health and look of the skin. The essential product lines provide a full spectrum of skincare, targeting specific concerns – acne, hyperpigmentation (dark spots), hyperhidrosis (excessive sweating), seborrheic dermatitis, atopic skin (very dry skin), alopecia (hair loss).

Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
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Rated 5 out of 5 stars

I have been using your acneout lotion…

I have been using your acneout lotion and soap in Nigeria. I had a breakout and just remembered your product. I used it again in 2022 since in uk and just ordered another this morning. I hope it will give me the same outcome.

My name is Onyinye Oluwanuyi and not Nwabueze

12 March 2026
Unprompted review
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Reply from Biotrade Cosmeceuticals

Dear Mr. Nwabueze,
Thank you so much for your 5 star review.
We are confident that you will see the same results, in case you need any assistance on how to use our products, please feel free to contact us at info@biotrade.uk.
Best regards,
biotrade team

Rated 3 out of 5 stars

Good products, awful packaging

Their products are really good. I've been using them for a couple of years now. One of the few things that is keeping my hormonal acne at bay actually. BUT gosh the packaging is rubbish. Plastic-y bullshit that gets clogged 2 days in (so brand new) and you have to pry it open with knife...every ..single...damn...time. Awful packaging.

24 November 2025
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Reply from Biotrade Cosmeceuticals

Good morning,

Thank you so much for sharing your honest feedback!

We’re thrilled to hear that our products have been helping you manage hormonal acne, it means a lot to us.

We’re truly sorry about the frustration with the packaging. Your experience matters, and we take this seriously. We’re already exploring improvements to make sure our packaging is as reliable and user-friendly as the products themselves.

If you’d like, please reach out to our support team at info@biotrade.uk so we can assist you directly. Your input helps us grow, and we appreciate you being part of our journey.

All the best,
biotrade team

Rated 5 out of 5 stars

Very good service

Very good service

3 November 2025
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Reply from Biotrade Cosmeceuticals

Thank you for your 5 star review! We truly appreciate your opinion and we hope to see you soon again at biotrade.uk!

Rated 5 out of 5 stars

I love the bio trade Acnaut soap

I love the bio trade Acnaut soap. Been using it for over a year now and it’s what has kept me from breaking out. Ordered this and was delivered within 2 days, stress free!!!!

10 September 2025
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Reply from Biotrade Cosmeceuticals

Thank you so much for your 5 star review on our Acnaut soap! We are happy to know that you are not only happy with our product but also with our service!
Hope to see you soon again.
Best regards,
Biotrade Team

Rated 5 out of 5 stars

I am Always happy with my staf from…

I am Always happy with my staf from biotrade.

7 September 2025
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Reply from Biotrade Cosmeceuticals

Good afternoon,

Thank you so much for your 5-star review and for appreciating our Biotrade dermocosmetic products.
We hope to see you again, soon.

Best regards,
Biotrade team

Rated 5 out of 5 stars

Very good service

26 August 2025
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Reply from Biotrade Cosmeceuticals

Thank you so much for your 5 star review! We truly appreciate it!

Rated 5 out of 5 stars

Amazing products

Amazing products. Relief felt from day 1 on my scalp. Value for money. Also, fast delivery service.

Thank you!!!

20 July 2025
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Reply from Biotrade Cosmeceuticals

Thank you so much for your kind words! We are truly happy that our products were able to create an impact on your well being, this is the reason why we at Biotrade Cosmeceutical do what we do.

We wish you all the best and hope to see you soon to try some of our other product lines, you will be as surprised.

Kind regards,
Biotrade Team

Rated 5 out of 5 stars

Very correct

Very correct, fast delivery. Great quality of the products.

18 April 2025
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Reply from Biotrade Cosmeceuticals

Hi Mariya,

Thank you so much for your 5 star review, we truly appreciate it!

All the best,
Biotrade Team

Rated 4 out of 5 stars

Everything’s perfect but delivery takes…

Everything’s perfect but delivery takes a while

18 April 2025
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Reply from Biotrade Cosmeceuticals

Hello Kiril,

Thank you for your review. We are delighted to hear that everything was perfect, and we sincere apologize for the delivery delay you experienced.

The extended delivery time was due to the Easter Holidays, which delayed the expedition. We are committed to improving our logistics to ensure faster service in the future.

We hope you will visit Biotrade.uk again.
Please feel free to reach out if you have any further concerns or questions.

Best regards,
Biotrade Team

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